Hotel with huge potential, but lacks decent service and attention. We were annoyed to find that the hotel had not finished building meaning half the facilities pictured were not in use, and noisy works started at 7am into the night directly next to us. There were not enough sunbeds at the main pool.
Our AC didn't work so we had to move rooms for a day, and we had to constantly chase them late evening to even get that. They say that the semi-private pools are shared with up to 4 villas, but it's actually 8 - there is a raised area in the middle but you can fully swim past those or just linger there. Rooms other than the villa are small, but you get a decent outdoor space. Shared private pools are not very private, so people walking past can see you very clearly, and the individual rooms (inc. the villa) aren't very private either, and can fully see into neighbouring pools/rooms.
Food menu is small but tasty. Great drinks menu. They had 'events' some nights which were a nice touch. Breakfast is the same each day which was a little disappointing.
The beach is not super close and you pass other restaurants on the way. It's pebbly and the beds are nice. However, understaffed, and we left after an hour without service, and only saw staff walk up the beach on our way out.
Service is poor - they aren't attentive at all. Front desk lady with glasses is very rude and very unhelpful/not bothered. Only Olga was super helpful and pleasant.
Gym tiny, facials poor, massage average.