Kikunan Onsen UBL Hotel

3.5 star property

Photo gallery for Kikunan Onsen UBL Hotel

Garden
Premium Double Room (Room 805)
Premium Double Room (Room 805) | View from room
Premium Twin Room with Jacuzzi - Room 804 | Bathroom
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast available
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Kita-ku Tsuruhada 3-10-1, Kumamoto, Kumamoto-ken, 861-5517
  • Kumamoto City Hall
    ‪7 min drive‬
  • Kumamoto Castle
    ‪7 min drive‬
  • Kumamoto-jo Hall
    ‪8 min drive‬
  • Kumamoto (KMJ)
    ‪47 min drive‬

Room options

Japanese Room in Annex

  • 30 sq m
  • Sleeps 3
  • 3 Twin Futons

Premium Room (with Tatami Area - Room 801)

  • Mountain view
  • 84 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Twin Room (Room 802)

  • Mountain view
  • 84 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room (with Tatami Area)

  • Mountain view
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Double Room (Room 805)

  • Mountain view
  • 71 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Twin Room (Room 806)

  • Mountain view
  • 71 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Room (with Tatami Area - Room 803)

  • Mountain view
  • 71 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Twin Room with Jacuzzi - Room 804

  • Mountain view
  • 71 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Quadruple Room (Room 807)

  • Mountain view
  • 71 sq m
  • Sleeps 4
  • 4 Twin Beds

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Japanese Western Room

  • Mountain view
  • Sleeps 5
  • 1 Twin Futon OR 2 Twin Beds

Similar properties

About the area

Kumamoto

With a stay at Kikunan Onsen UBL Hotel in Kumamoto (Kita Ward), you'll be within a 10-minute drive of Kumamoto Castle and Kishapoppo. .This hotel is 3 mi (4.8 km) from Musashizuka Park and 3.3 mi (5.4 km) from Kumamoto Agricultural Park.

What's nearby

  • Kumamoto City Hall - 7 min drive - 7.6 km
  • Kumamoto Castle - 7 min drive - 7.3 km
  • Sakura Machi Kumamoto - 8 min drive - 8.3 km
  • Kumamoto-jo Hall - 8 min drive - 8.4 km
  • KKWing Stadium - 12 min drive - 9.7 km

Getting around

  • Koshi Kuroishi Station - 7 min drive
  • Kumamoto Airport (KMJ) - 47 min drive

Restaurants

  • ‪モスバーガー - ‬8 min walk
  • ‪わらじや - ‬18 min walk
  • ‪しゃぶ葉熊本合志店 - ‬9 min walk
  • ‪ごとう食堂 - ‬12 min walk
  • ‪カレー工房 Bistro一甲 - ‬11 min walk

About this property

Kikunan Onsen UBL Hotel

Hotel in Kumamoto with 2 restaurants and a sauna
Kikunan Onsen UBL Hotel offers 86 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 86 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as hot springs and a sauna. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Kikunan Onsen UBL Hotel has 2 restaurants on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,850 for adults and JPY 1,050 for children
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Hot springs
  • Sauna

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1850 for adults and JPY 1050 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kikunan Onsen UBL
Kikunan Onsen UBL Hotel
Kikunan Onsen UBL Hotel Kumamoto
Kikunan Onsen UBL Kumamoto
Kikunan UBL Hotel
UBL Hotel
Kikunan Onsen UBL Hotel Hotel
Kikunan Onsen UBL Hotel Kumamoto
Kikunan Onsen UBL Hotel Hotel Kumamoto

Kikunan Onsen UBL Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 90 reviews
Rating 8 - Good. 39 out of 90 reviews
Rating 6 - Okay. 11 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 1 out of 90 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jenelle

Liked: Cleanliness, staff & service, property conditions & facilities
Onsen was great
Stayed 3 nights in Nov 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the room and facilities. This is in a remote area so nothing much in the area but I came for the onsens anyways.
Stayed 1 night in Oct 2024

4/10 Poor

Yun Lung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

TKP

Liked: Cleanliness, staff & service, property conditions & facilities
clean and kind
Stayed 1 night in Dec 2019

6/10 Okay

Karl

Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

UBL Hotel Stay

Very nice room and very friendly service.
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Ruitian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great hotel with the biggest onsen in Kumamoto. Compared to the price, the service was great.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great onsen and dinner, but a bit pricey

We stayed in a corner room and got included dinner. The hotel is a bit of a mix between a Japanese western style with beds, and ryokan style. The hotel is for folks who want to use the onsen and eat nice dinners. It's not worth it otherwise. The room quality was ok. It was Japanese western style with a tatami area. The bathroom is a unit bath style which isn't good. Generally you wouldn't use it to take showers as you would use the onsen shower areas. We got a large corner room and included dinner which was excellent. I recommend getting a medium size room and get the plan with dinner included.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing comfortable hotel

The staff was extremely friendly and helpful. We chose the Japanese-western room which was spacious relaxing and offered the best of both. The delicious breakfast buffet and Japanese dinner were a treat.

8/10 Good

mikako

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
初めての熊本観光の旅で週末2連拍、夫婦でお世話になりました。私達は日中は外出しておりましたので、温泉には1日1回の入浴と朝晩の食事だけしか分かりませんがレストランの方は親切で清潔でした。お値段相当のメニューで見た目も味も普通です。大浴場は朝6時からで、これは残念でした。部屋風呂も温泉という事ですが、私は大浴場で朝風呂したかったです。隣の温泉施設に、チェックアウト後に行きましたが熊本の方は体を洗わずにいきなりザブーンと入浴するのが慣例なんでしょうか?こちらの大浴場も隣の温泉施設も私が見る限り全く洗わずに入って来る方しか見なかったです(関係ないですね、すみません)大衆温泉旅館と思えば問題なしですが、制服組は接客がダメでしたね。チェックアウトの若い男性は全くやる気なし。大浴場の補充に来た40代くらいの女性も気が利かないし、おもてなしの意味も分かっていない様子。サービス業って何でしょうね? 他の温泉旅館が見当たらないので、多分来年も再訪すると思います。
Stayed 2 nights in Apr 2025

8/10 Good

YOICHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また、利用します。

8/10 Good

りんたろう

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
建物自体は古かったですが清潔でした。一点同行者に年配者がいたので部屋のお風呂の段差がチャットぐらついていて心配でした
Stayed 2 nights in Apr 2025

6/10 Okay

ひとみ

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
今回家族旅行で利用しました。 部屋は和洋で広くて子供たちが喜んでいました。今回急用で早朝すぐ帰らないといけない状況になり朝食付きにしていましたが食べずに帰えることになり残念でした。熊本の料理を楽しみにしていたので、、でもお風呂はとてもよくリラックスできました。初心者にはサウナは暑すぎてすぐ出ました。 スタッフの方を起こしてしまい申し訳なかったのですが早朝チェックアウトの手続きありがとうございました。
Stayed 1 night in Apr 2025

8/10 Good

コウジ

Travelled with family
Liked: Cleanliness, staff & service
温泉が特に良かったです。 朝食も満足です。 湯沸かしポットの調子が良くなかった
Stayed 1 night in Mar 2025

8/10 Good

Chikayo

Liked: Amenities, property conditions & facilities
菊泉良かった
Stayed 1 night in Mar 2025

6/10 Okay

えつよ

Liked: Staff & service, property conditions & facilities
あがんなっせも行けてよかった
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Solo trip

房間內的整潔度一般,熱水壼沖洗時發現有污跡
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

calvin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
溫泉非常大、齊全、服務一流
Stayed 1 night in Feb 2025

8/10 Good

タカシ

隣の温泉施設が良かった
Stayed 1 night in Jan 2025

6/10 Okay

YUJI

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
部屋が古く壁も薄いので、隣室の音が煩わしい。清潔面では、テーブルに置いてある各種ファイルの間に女性の長い髪の毛が挟まっていたり、畳に毛髪が落ちていたりと必ずしもきれいとは言えない。また、朝食も安っぽく、客層もよくない。二度と宿泊したくない宿の一つ。
Stayed 1 night in Jan 2025

8/10 Good

だいご

Stayed 1 night in Jan 2025