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The Palace Hotel Kota Kinabalu

4.0 star property

Photo gallery for The Palace Hotel Kota Kinabalu

Lobby lounge
Exterior
Outdoor pool, pool loungers
Lobby sitting area
Deluxe Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Room service
  • Parking included

Explore the area

Map
No. 1 Jalan Tangki, Karamunsing, Kota Kinabalu, Sabah, 88100
  • Centre Point
    ‪14 min walk‬
  • Imago Shopping Mall
    ‪17 min walk‬
  • Gaya Street Sunday Market
    ‪19 min walk‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Palace Suite

Palace Suite

Palace Suite

  • 6 sq m
  • Sleeps 4
  • 1 King Bed

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Front of property

Ming Garden Hotel and Residences

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (781)
The price is NZ$66
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Ming Garden Hotel and Residences

About the area

Kota Kinabalu

With a stay at The Palace Hotel Kota Kinabalu, you'll be centrally located in Kota Kinabalu, within a 5-minute drive of Imago Shopping Mall and All Saint's Cathedral. .This hotel is 0.6 mi (0.9 km) from Kompleks Asia City and 0.7 mi (1.2 km) from Plaza Wawasan.

What's nearby

  • Centre Point - 14 min walk - 1.2 km
  • Imago Shopping Mall - 17 min walk - 1.4 km
  • Gaya Street Sunday Market - 19 min walk - 1.6 km
  • Suria Sabah Shopping Mall - 3 min drive - 2.6 km
  • Jesselton Point Ferry Terminal - 5 min drive - 4.4 km

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Peppermint A Taste Of Vietnam - ‬5 min walk
  • ‪Executive Lounge, Hilton Kota Kinabalu - ‬7 min walk
  • ‪Urban Kitchen - ‬6 min walk
  • ‪Peppermint - ‬5 min walk

About this property

The Palace Hotel Kota Kinabalu

Hotel with free parking, near Imago Shopping Mall
The Palace Hotel Kota Kinabalu offers 150 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and minibars. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Tangerine Restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Tangerine Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Extended parking on site (MYR 40 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: MYR 40 for adults and MYR 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tangerine Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 2 private bathrooms
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 150
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 40 for adults and MYR 20 for children
  • Extended parking fee: MYR 40 per night
  • Early check-in fee: MYR 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Palace Hotel Kota Kinabalu
Palace Kota Kinabalu
The Palace Hotel Kota Kinabalu Sabah
The Palace Kota Kinabalu
The Palace Hotel Kota Kinabalu Hotel
The Palace Hotel Kota Kinabalu Kota Kinabalu
The Palace Hotel Kota Kinabalu Hotel Kota Kinabalu

The Palace Hotel Kota Kinabalu Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 91 out of 327 reviews
Rating 8 - Good. 139 out of 327 reviews
Rating 6 - Okay. 69 out of 327 reviews
Rating 4 - Poor. 24 out of 327 reviews
Rating 2 - Terrible. 4 out of 327 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Deena

Stayed 5 nights in Mar 2024

10/10 Excellent

Marga indraswari, singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel to start the year 2024! The service was great. The staff were super polite and friendly. The room was vast and I added with a rollaway bed without any issues - still very spacious. There’s free breakfast too. Near shopping complex just this one focused more on electronic products. Not something tourists will want to buy. Haha. Overall, I will stay in this hotel again. ❤️

8/10 Good

KWOK CHOI

Stayed 4 nights in Nov 2023

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet items get changed every few days or so, that way it's not always the same food to pick from, which is nice. We had a minor issue with our room and the hotel offered us a different room late one night. Very good hospitality!
Stayed 2 nights in Nov 2023

10/10 Excellent

Lai

Stayed 4 nights in Jun 2023

10/10 Excellent

Muhamad Firdaus bin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Only the toiletries is not refresh / change if you stay 3D 2N. This can be improve. Overall service, room, breakfast are 5 star
Stayed 2 nights in Jun 2023

10/10 Excellent

Phillip

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Property is being renovated but you do not hear any loud noises. Staff are friendly. Nice natural surroundings.

6/10 Okay

Siu Hang

Stayed 1 night in Dec 2022

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Agus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surely will stay in this hotel again. The room is clean & comfy. The staffs are friendly & helpful too. Breakfast can be improve and services are good anyway. Kids enjoy the pool and nothing that we need to complaint about. Keep up the good services!

6/10 Okay

James

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent staff service and very polite attentive staff. Excellent breakfast. Environmentally attentive. All at an excellent price range. Highly recommended and will stay there again whenever I am in that area.
Stayed 4 nights in Nov 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only spent one night but I found this hotel very good. They wanted to upgrade us to their best room, but gave a weird look when we requested twin beds. That gave me a chuckle. This hotel would be one of my top choices to stay.
Stayed 1 night in May 2022

8/10 Good

Hossin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
the breakfast is not enough for us... and didn't have much choice...
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

GILDDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Jul 2020

10/10 Excellent

Yinyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Property conditions & facilities
OK except the breakfast spread was limited
Stayed 1 night in Feb 2020

8/10 Good

Niran, Kuala Lumpur

Liked: Staff & service
Exterior looks spruced up. Rooms are adequate. However special touches makes up for any deficiencies. Fruits, cookies, welcome drink to name a few.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
Very Convenient location but old hotel.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Christmas decorations
Stayed 1 night in Dec 2019

10/10 Excellent

Dmaz, Tawau

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palace Hotel is my favourite place to relax. The breakfast is so heaven, many choices and very delicious.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is better and good
Stayed 1 night in Sep 2019