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Hotel Santi

4.0 star property

Photo gallery for Hotel Santi

Deluxe Suite
Lobby sitting area
Lounge
Exterior
Daily buffet breakfast (PLN 79 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

Map
Ul. Dominikanska 1, Kraków, Lesser Poland, 31-043
  • Royal Road
    ‪1 min walk‬
  • Main Market Square
    ‪4 min walk‬
  • Wawel Castle
    ‪9 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪25 min drive‬

Room options

View all photos for Standard Triple Room

Free toiletries, hair dryer, slippers, towels

Standard Triple Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • City view
  • 36 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • City view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the area

Kraków

With a stay at Hotel Santi, you'll be centrally located in Kraków, steps from Royal Road and 4 minutes by foot from Main Market Square. .This boutique hotel is 0.5 mi (0.8 km) from Wawel Castle and 7.8 mi (12.5 km) from Wieliczka Salt Mine.

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Main Market Square - 4 min walk - 0.4 km
  • St. Mary's Basilica - 5 min walk - 0.4 km
  • Wawel Castle - 9 min walk - 0.8 km
  • Galeria Krakówska - 13 min walk - 1.1 km

Getting around

  • Turowicza Station - 7 min drive
  • Kurdwanów P+R Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Karmello Chocolatier - ‬1 min walk
  • ‪Pijana Wiśnia - ‬2 min walk
  • ‪Smak Ukraiński - ‬2 min walk
  • ‪Lajkonik - ‬1 min walk

About this property

Hotel Santi

Hotel with a 24-hour front desk, steps from Royal Road
Hotel Santi offers 20 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 20 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Hotel Santi has a restaurant on site.
Room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (PLN 100 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 79 for adults and PLN 79 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 79 for adults and PLN 79 for children
  • Airport shuttle fee: PLN 113 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: PLN 100 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Hotel Santi
Hotel Santi Krakow
Santi Krakow
Hotel Santi Hotel
Hotel Santi Kraków
Hotel Santi Hotel Kraków

Hotel Santi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 516 out of 937 reviews
Rating 8 - Good. 353 out of 937 reviews
Rating 6 - Okay. 49 out of 937 reviews
Rating 4 - Poor. 12 out of 937 reviews
Rating 2 - Terrible. 7 out of 937 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cracking old town hotel

Cracking hotel in old town Krakow. Short walk to old town square, castle wawel and river. We actually just walked everywhere from here ie Ghetto heroes square, along the river, Jewish quarter etc Breakfast options were very good and the hotel also offers take away breakfast if leaving early which was superb for the day we had booked a tour to Auschwitz and Salt Mines as tour pick up was 6:10. Reception staff were great with any queries and we could leave luggage when arrived early or after check out.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was so central. Lovely spacious room, spotlessly clean. Staff very friendly. Also allowed early check in.
Stayed 3 nights in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Revital

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location. I had a great stay
Stayed 5 nights in Dec 2024

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay close to the Town Square

Great location, good rooms and service.
Stayed 4 nights in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here!

Amazing hotel in old town Krakow with amazing service and secure parking.
Stayed 1 night in Oct 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, large rooms and friendly staff
Stayed 4 nights in Oct 2024

6/10 Okay

Luisa

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Staff very helpful and friendly. Good breakfast served flexibly. Room large and bed very comfortable. Easy walking distance to most areas
Stayed 4 nights in Sep 2024

10/10 Excellent

Jakub Michal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Would stay here again
Stayed 6 nights in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel a stones throw from the town centre. Our room was comfortable and spacious, staff were very helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kayleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, just a few minutes walk from the main square. Had air con which was brilliant, room was really spacious. Would stay here again
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Magdalena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stood at this hotel for 1 night with my husband and daughter. The hotel was 1 block away from the main square. The front desk staff was welcoming and helpful. The room was very cozy and clean. We will definitely be back next time we visit Krakow.
Stayed 1 night in Aug 2024

10/10 Excellent

Coree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and wonderful staff

Hotel Santi was wonderful. Great location and easy to access via the old town and Jewish quarter. The staff was wonderful, the beds were comfortable, and everything was very clean. We had a room facing the street and therefore could hear people and trams as they went by. It didn't bother us as we live in the city and are used to the noise but if noise bothers you, request a room off the street. It was a beautiful stay in a beautiful city.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elzbieta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location- right by Rynek Główny.
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor of the room was unique and the room was spacious. We loved the central location and the staff were accommodating and friendly. We would definitely stay here again. Highly recommend
Stayed 1 night in Jul 2024

6/10 Okay

Agnieszka

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Bardzo dobra lokalizacja
Stayed 1 night in Jul 2024

10/10 Excellent

Fredrik

Stayed 3 nights in Jul 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location right old town. Easy access to everything. Hotel was nice and clean.
Stayed 5 nights in Jul 2024

8/10 Good

Pablo

Stayed 3 nights in Jul 2024

8/10 Good

Nathan

Stayed 5 nights in Jun 2024

4/10 Poor

Paula

Travelled with partner
Disliked: Staff & service
Disappointed. Stayed here in 2023 so I thought it would be nice to return to the same hotel even though things like AC aren’t available and parking is a pain. Unfortunately i messed up and made reservations on the incorrect date and noticed it only when I received an email stating I need to check in. Long story short I simply wanted for the hotel to move my date to when I actually would arrive.. hotel staff not helpful .. and would not accommodate… even tried Expedia to assist and got nothing. …so needless to say I am out 2 nights stay but on the plus side I am still going to Krakow but not returning to this hotel ever again .. and I go every year …
Stayed 2 nights in Jun 2024

6/10 Okay

Anna

Liked: Staff & service
Stayed 1 night in Jun 2024