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Novum House

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novum House

Suite, 2 Bedrooms
Front of property
Exterior
Suite, 1 Bedroom
Hallway

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
24 Straszewskiego St., Kraków, Lesser Poland, 31-113
  • Jagiellonian University
    1 min walk
  • Main Market Square
    6 min walk
  • Royal Road
    6 min walk
  • Kraków (KRK-John Paul II - Balice)
    22 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Kraków

With a stay at Novum House, you'll be centrally located in Kraków, steps from Jagiellonian University and within a 5-minute walk of Muzeum Kata. .This family-friendly guesthouse is 0.3 mi (0.5 km) from Main Market Square and 2.3 mi (3.7 km) from St. Mary's Basilica.
View more Guest houses in KrakówOpens in a new window

What's nearby

  • Jagiellonian University - 1 min walk - 0.2 km
  • Main Market Square - 6 min walk - 0.5 km
  • Royal Road - 6 min walk - 0.5 km
  • St. Mary's Basilica - 8 min walk - 0.7 km
  • Wawel Castle - 12 min walk - 1.0 km

Getting around

  • Turowicza Station - 7 min drive
  • Kurdwanów P+R Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 22 min drive

Restaurants

  • ‪Kinki Ramen - ‬1 min walk
  • ‪Smakołyki - ‬1 min walk
  • ‪Delhi Curry House - ‬4 min walk
  • ‪Trattoria Soprano - ‬3 min walk
  • ‪Chimera - ‬4 min walk

About this property

Novum House

Family-friendly guesthouse in Kraków
Novum House offers 7 accommodations with safes and slippers. LED televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 7 guestrooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Take advantage of the guesthouse's room service (during limited hours). Continental breakfasts are available daily from 8 AM to 11:30 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Continental breakfasts are available for a surcharge and are served each morning between 8 AM and 11:30 AM.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, Polish, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking within 1969 ft (PLN 60 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 8 AM–11:30 AM: PLN 39 per person
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PLN 80
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Private entrance

Pets

Pets allowed for an extra charge of PLN 60 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately PLN 39 per person
  • Airport shuttle fee: PLN 90 per vehicle (one way)
  • Nearby parking fee: PLN 60 per day(1969 ft away; open 24 hours)
  • Pet fee: PLN 60 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: PLN 80 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novum House
Novum House Krakow
Novum Krakow
Novum House Guesthouse Krakow
Novum House Guesthouse
Novum House Kraków
Novum House Guesthouse
Novum House Guesthouse Kraków

Novum House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 115 out of 250 reviews" "
Rating 8 - Good. 104 out of 250 reviews" "
Rating 6 - Okay. 21 out of 250 reviews" "
Rating 4 - Poor. 6 out of 250 reviews" "
Rating 2 - Terrible. 4 out of 250 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice two room apartment
Good location, tram station just round the corner. Was a nice two room apartment with kitchen area. Few issues getting into building as was self-check-in and hotels.com caused issues with the lack of information on when to expect details. Only other issue was TV in bedroom was internet only and the WiFi didn’t reach that room a lot of the time.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice, once you can check in...
I arrived 5 minutes after the staffed check-in time of 5pm, but I don't think it'd matter, I didn't see anyone at their reception my entire stay. If you're unlucky enough to miss reception, like I was, you'll need to call to a local Krakow number to get instructions over the phone. I'm not sure how this would work if you don't speak either Polish or English. The street it is on has a fair bit of noise, their phone lines are terrible, and it is incredibly difficult to hear/understand their directions. All of the instructions given could have been provided via email ahead of arrival and reduced the stress of check-in by an order of magnitude. I would hate to attempt check in late in the evening. I saw another review complains about the floor boards and thought they might be exaggerating... Nope. Not only do you hear your every step but anyone in a nearby rooms, too. All of that said; it's a very convenient location, well priced, with nice facilities in the room (desk, air-conditioning, clothes racks, etc). There's near by cheap places to eat breakfast as well as all your usual tourist attractions.
Stayed 4 nights in Sep 2023

10/10 Excellent

Martyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, very clean tidy and spacious. Also a prime location of krakow.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kasia

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and clean
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was lovely and clean, the shower pressure is amazing, it is conveniently located so close to Old Town with transport close by and we even had a balcony. You didn’t really see any staff but it was all safe. My only negatives would be 1. So many stairs, 2. The pillows are short instead of long but I don’t know if this is a polish thing, 3. If you are a light sleeper you can hear the trams going by outside throughout the night. My suggestion would be to get a table and chairs for the balcony but honestly it was a great stay and would definitely stay again!
Stayed 2 nights in Apr 2023

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

4/10 Poor

Elsy, Jacksonville

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
If you are looking for hotel like accommodations, this is not the place for you. This was more like a flat/apartment. We did not see the reception personnel once. We tried calling using the phone they had in the “lobby” and it would not connect. We did not have any coffee pods for day 2 and fortunately we saw a housekeeper and were able to get some. The pillows were horrible. It had no elevator, which we knew would be the case, but it was a challenge getting our luggage up since we had to go up five flights of stairs. They mentioned there was a continental breakfast but we could not find it. Overall, we were disappointed and expected much more. Now, as far as location goes, this place was great. Very close to everything. We walked nearly everywhere.
Stayed 3 nights in Jun 2022

8/10 Good

Patrycja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, really close to the old town. Self-check in was easy. It was rather loud in the apartament due to tram tracks right outside of our windows but I believe that is the cost of staying in the city centre. Decent Smart TV was a nice touch. Comfortable bathroom and kitchenette. My only complaint would be that at the time of booking I wasn’t aware that they will want to pre-approve the payment a week before our arrival, especially with free cancellation as our chosen option (and before our time to cancel the booking has passed). I could not find that information in any of the confirmation emails I received after booking or in the place’s policies. The way it was worded when I was booking the apartments I was led to believe that I will pay at the check in. Only found out about the need for pre-approved payment when they couldn’t secure money from my account and I received an email that if it is not resolved I will loose my reservation (at that point the same rooms were at twice the price of my booking). That caused some stressful moments but thankfully was resolved easily. I understand that the physical reception was closed due to covid-19 but I think information about pre-approved payment should be made clear to customers at the time of booking. Overall I would definitely recommend this place if you’re staying in Krakow for couple of days.
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to leave the hotel after Poland was put on lockdown due to coronavirus, the staff were more than happy to assist us in instructions on how to leave the country. All this aside, we were in love with the place almost instantly, we felt right at home, rooms were spacious to stay they were small rooms and could not fault them in any way. Clean and lots of personal touches added to the rooms, we will be returning later on in the year to this exact accommodation once again as we could not imagine staying anywhere else, great location!!
Stayed 2 nights in Mar 2020

8/10 Good

GK, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good stay. Clean and convenient though fairly basic. Staff was helpful. Bed not the most comfortable.
Stayed 3 nights in Feb 2020

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Nice apartments style rooms with a very clean modern kitchen with all facilities. We left a big box of English tea bags and milk for other guests but stick a few essentials in your case to save having to buy when your there. Perfect location
Stayed 2 nights in Jan 2020

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location - good for the price
It’s not a fancy place but it’s good for the money. And also quite conveniently located.
Stayed 1 night in Oct 2019

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, convenient, convenient.
Immaculately clean, attention to details, fantastic location just outside of Old Town. Everything within walking distance. Front desk extremely helpful and nice when we had questions about the surrounding area. Compact space with plenty of hot water and good water pressure in the shower. Bed was comfortable, I wasn't a fan of the pillows, my wife didn't mind them (personal preferences). Construction on the exterior of the building right by our window was the only thing keeping me from giving this place a perfect score. We were instructed to not turn on the A/C due to the construction, and it was quite warm in the small room while my wife was blow drying and flat ironing her hair (and to be fair, I think it was a bit warmer than usual for this time of year here). We did open the windows, but they were soon taped shut so we could not open them any more. Construction begins at 7am, which put any ideas of sleeping in "to rest." No construction on the weekend. For those light sleepers, like myself, the local train runs all night and our room fronted the road in which the train ran, though less often after midnight. Earplugs were provided (one of the many "attention to details."), which don't do me any good Overall a fantastic stay, I just could've done with less noise as I am a VERY light sleeper.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellant, walking distance to main sq. market and castle. Safe area opposite the universuty abd park.
Stayed 4 nights in Jul 2019

10/10 Excellent

Line

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Although we knew there was no elevator it should be made clearer that the hotel rooms are only on the top two floors. We climbed 72 stairs several times each day. Unfortunately the city decided to work on the tram tracts outside our side of the building each night we were there. The noise was deafening and we were awake all night for both nights. The room was lovely and the staff very courteous but the experience was not positive.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, amenities
Pros: Good location. All main attractions within walking distance. Good size room. Kitchen area and daily maid service. Modern clean bathroom. Air conditioning unit. Cons: Our room was next to main road, and trams run all night, you literally feel the building vibrate as they pass, hence not suitable for light sleepers. No lift and unsuitable for any person who struggles with stairs, especially when carrying luggage. Television did not work, informed reception but they did not resolve. No maid service on last day of stay, had to ask reception for clean towels, luckily caught them before they close reception at 5pm. Wood block flooring in room was all loose underfoot and squeaking when walked on, however clean so not really an issue.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Room very clean and higher standard. Staff were more than happy to help with any requests. Would definitely stay here again
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Tash, London, UK

Liked: Cleanliness, staff & service
We had a very nice stay at Novum House in the 1 bed suite. Unfortunately the stove was in the process of being replaced which reduced the in room facilities. In terms of floor space, I'm unclear if this is much larger than the studio rooms (simply from looking at pictures). The bathroom was lovely, with plenty of in-room amenities such as hairdryer, shampoo, shaving kit. Check-in from 2pm and the reception very kindly held our bags for an hour until we could access our room. Check-out from 12pm (or late check-out 4pm) and again very kindly held bags until reception closed at 6pm. We found the bedroom a little disappointing; very narrow space around the bed, very hard mattress & curtains that covered the radiator and prevented the room warming up. This wouldn't deter a stay, however I would recommend a change of curtains as we ended up folding these up as it was impossible to sleep in the cold room otherwise.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novum house review.
Really good place location wise. The castle is only a few hundred metres in one directions, the main square is less than 500 meters and the barbican is about the same distance as the castle in the opposite direction. Lots of cheap restraunts nearby. Main downside is the 80 + steps to the reception. Not really suitable for anyone who is not able to climb stairs. There's no tea making facility in the room, only a kitchenette shared with all the other guests. Overall had an excellent stay.
Stayed 4 nights in Nov 2018

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice wee spot
Beautiful hotel spotlessly clean lots of little extras Location quite apart from trams however windows are great double glazing Staff very helpful Only downside is 84 steps to the room I had so definitely not for the frail
Stayed 2 nights in Oct 2018