10/10 Excellent
Warren, Skaneateles
Travelled with family
1 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the week we spent was amazing. The whole family agreed. Will definitely visit again and recommend to others.
Food was excellent with the AI package. Everything was prepared fresh. The a la carte wine service was pretty rough. Some better training for the staff in that area is needed. A specialty restaurant would be a nice addition. We have high expectations for food service and they were exceeded in most every case.
The newly renovated areas are stunning but the construction was a negative. better things are ahead for next time!
The snorkeling reef out front is incredible. A big bonus for guests. On the negative side there is no real beach but that’s typical for reef areas. It’s what prefer and look for.
We came to dive and the island didn’t disappoint.
The resort staff in all areas were very friendly helpful and efficient.
We stayed in the new apartments and enjoyed the more private setting and particularly the quiet infinity pool and bar for it.
The modern style of the new apartments is nice but the layout of them is odd and does not work well. Our two bedroom only had one very small toilet by the entry door. The shower area had no toilet at all. Not a great set up for a unit that sleeps 4. Also it had a big well equipped kitchen and dining area. But we didn’t use it because the resort is all inclusive. So that space could have been put to better use (proper bathroom).
Tremendous experience. Highly recommended for a luxury dive vacation
Warren
Stayed 6 nights in Nov 2024