Disappointing, the pool area is cramped, difficult to get sunbeds, though I appreciate thus us the busiest time of year, towels were stained and sunbed mattresses are distinctly grubby looking. Breakfast time is crazy busy with long queues. We could have had breakfast in lounge, but more choice downstairs, so we opted to join queues. Beds are hard but comfortable, though rooms suffer from both street and adjacent bedroom noise. The windows don't seem to be double glazed and are old allowing sound to transmit even at 24th floor. We were in room 2402, adjacent to a family with children and could clearly hear them. We came to the long bar last year as outsiders and loved it, but this year the experience left something to be desired as Singapore sling served in cheap half pint type glass. I pay a premium for the surroundings and experience, part of which is the type of glass a nice cocktail should be delivered in. The staff who resolved the issue though were first class, but it should not have happened in first place.