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Best Western i-City Shah Alam

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western i-City Shah Alam

Exterior
Children's activities
Exterior
Property grounds
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
A-GF-01, No 6, Persiaran Multimedia, i-City, Selangor Golden Triangle, Shah Alam, Selangor, 40000
  • i-City
    4 min walk
  • Secret Recipe @ Section 7 Shah Alam
    2 min walk
  • Kuala Lumpur Bukit Badak KTM Komuter Station
    8 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Room options

View all photos for Superior Twin (Non-Smoking) - Free Water Park Access

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin (Non-Smoking) - Free Water Park Access

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King (Non-Smoking) - Free Water Park Access

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe King (Non-Smoking) - Free Water Park Access

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin (Smoking) - Free Water Park Access

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin (Smoking) - Free Water Park Access

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin (Smoking) - Free Water Park Access

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin (Smoking) - Free Water Park Access

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King (Smoking) - Free Water Park Access

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe King (Smoking) - Free Water Park Access

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen (Smoking) - Free Water Park Access

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen (Smoking) - Free Water Park Access

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin (Non-Smoking) - Free Water Park Access

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin (Non-Smoking) - Free Water Park Access

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen (Non-Smoking) - Free Water Park Access

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen (Non-Smoking) - Free Water Park Access

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Shah Alam

With a stay at Best Western i-City Shah Alam in Shah Alam (Seksyen 7), you'll be a 3-minute drive from Central i-City Shopping Centre and 6 minutes from Shah Alam Convention Center. .This hotel is 3.8 mi (6.2 km) from Shah Alam Lake Garden and 4.2 mi (6.7 km) from Sacc Mall.

What's nearby

  • i-City - 4 min walk
  • Central i-City Shopping Centre - 14 min walk
  • AEON Mall Bukit Raja - 6 min drive
  • Shah Alam Blue Mosque - 9 min drive
  • Setia City Convention Centre - 12 min drive

Getting around

  • Kuala Lumpur Klang KTM Komuter Station - 8 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 28 min drive

Restaurants

  • ‪Medan Selera Seksyen 7 - ‬5 min walk
  • ‪KFC - ‬5 min walk
  • ‪Al Rawsha Restaurant - ‬4 min walk
  • ‪OldTown White Coffee - ‬3 min walk
  • ‪Subway - ‬5 min walk

About this property

Best Western i-City Shah Alam

Hotel with a free water park, near Central i-City Shopping Centre
Best Western i-City Shah Alam offers 214 air-conditioned accommodations with fireplaces and safes. LCD televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 214 air-conditioned rooms featuring fireplaces and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including a complimentary water park and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Best Western i-City Shah Alam has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 40 for adults and MYR 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Free water park access
  • Playground

Family friendly

  • Free water park access
  • Laundry facilities
  • Playground
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 60
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property provides shuttle services to and from the shopping mall 5 times daily.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 40 for adults and MYR 20 for children
  • Airport shuttle fee: MYR 220 per person (roundtrip)
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Best Western i-City Shah Alam Hotel
Best Western i-City Hotel
Best Western i-City Shah Alam
Best Western i-City
I City Shah Alam Shah Alam
Best Western i-City Shah Alam Hotel
Best Western i-City Shah Alam Shah Alam
Best Western i-City Shah Alam Hotel Shah Alam

Best Western i-City Shah Alam Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 58 out of 185 reviews" "
Rating 8 - Good. 75 out of 185 reviews" "
Rating 6 - Okay. 44 out of 185 reviews" "
Rating 4 - Poor. 3 out of 185 reviews" "
Rating 2 - Terrible. 5 out of 185 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Komala, Petaling Jaya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2023

10/10 Excellent

Florence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel.. staff also are very friendly, especially Fairos, a senior duty manager, very helpful greeted me everyday to make sure im ok, I will definitely be back and want to experience the theme park.
Stayed 4 nights in Apr 2023

10/10 Excellent

Jesvinder

Stayed 1 night in Dec 2022

8/10 Good

Jesvinder

Stayed 5 nights in Dec 2022

10/10 Excellent

NOR SHAM BINTI MD JUB

Stayed 2 nights in Dec 2022

10/10 Excellent

Serene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

4/10 Poor

KEE HANG

Stayed 3 nights in Jun 2022

6/10 Okay

richard

Business traveller
Liked: Staff & service
Picked up the toom phone to order room service and the cable fell out
Stayed 4 nights in May 2022

8/10 Good

nurul hanisah

Stayed 1 night in May 2022

10/10 Excellent

Rosmadi

Stayed 2 nights in May 2022

10/10 Excellent

Chin Hui

Stayed 3 nights in Apr 2022

10/10 Excellent

Thainmuli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyting excellent
Stayed 4 nights in Apr 2022

8/10 Good

Aliaa

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It is a nice place to stay
Stayed 2 nights in Mar 2022

10/10 Excellent

MAWARTI BINTI TUDANG

Best
Stayed 1 night in Mar 2022

8/10 Good

Francis

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay, will prefer coming back
Stayed 4 nights in Mar 2022

8/10 Good

Sulaiman Mohd Zambri, Johor Bahru

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place to stay in as surrounded by the shopping centers and attractions
Stayed 1 night in Feb 2022

10/10 Excellent

Ramesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st Time staying in Shah Alam
Easy access to my office. Service outstanding, Very friendly staff with good amenities. Room was comfortable, clean and service staff accommodating.
Stayed 1 night in Jan 2022

4/10 Poor

Fahri Zaini

Business traveller
Stayed 1 night in Oct 2020

8/10 Good

Jyalin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Mohd Fairul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
xcellent
Reservation fast and easy, the staff friendly and helpfull, room is clean and neat
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness is good. The room is true to the pictures.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Already more than 6 time check in this hotel, the best hotel in icity to stay
Stayed 1 night in Dec 2019

10/10 Excellent

ROSMADI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Nice place & environment
Stayed 2 nights in Dec 2019