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Four Points by Sheraton Kuala Lumpur, Chinatown

4.0 star property

Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

2 restaurants, breakfast, lunch served; local and international cuisine
Suite, 1 Bedroom, Non Smoking
2 restaurants, breakfast, lunch served; local and international cuisine
Point of interest
Outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000
  • Kuala Lumpur Tower
    ‪4 min drive‬
  • Pavilion Kuala Lumpur
    ‪4 min drive‬
  • Petronas Twin Towers
    ‪4 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Tower

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Tower

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Tower

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Tower

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Kuala Lumpur

A stay at Four Points by Sheraton Kuala Lumpur, Chinatown places you in the heart of Kuala Lumpur, within a 5-minute drive of Jamek Mosque and Kuala Lumpur Tower. .This hotel is 1.5 mi (2.5 km) from Jalan Alor and 2 mi (3.3 km) from Butterfly Park.

What's nearby

  • Kuala Lumpur Tower - 4 min drive - 3.0 km
  • Pavilion Kuala Lumpur - 4 min drive - 3.5 km
  • Petronas Twin Towers - 4 min drive - 3.7 km
  • Jalan Alor - 5 min drive - 2.5 km
  • KLCC Park - 5 min drive - 4.1 km

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min walk
  • Maharajalela Station - 5 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive

Restaurants

  • ‪Pik Wah Bar & Cafe 碧華 - ‬1 min walk
  • ‪源昌隆咖啡店 Kafei Dian - ‬1 min walk
  • ‪Old China Cafe - ‬1 min walk
  • ‪Ali, Muthu & Ah Hock - ‬1 min walk
  • ‪Purple Cane Tea House - ‬1 min walk

About this property

Four Points by Sheraton Kuala Lumpur, Chinatown

Hotel with 2 restaurants, near Jamek Mosque
Four Points by Sheraton Kuala Lumpur, Chinatown offers 318 air-conditioned accommodations with safes and slippers. Smart televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 318 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy local and international cuisine at Quan's Kitchen, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Quan's Kitchen - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.
Lady Yi's Tea House - This café serves light fare only. Open daily.
Jann - Overlooking the pool, this cocktail bar serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 60 for adults and MYR 30 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Quan's Kitchen
  • Lady Yi's Tea House
  • Jann

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Meeting rooms - 5

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lever door handles
  • Low-height worktop and sink
  • Low-height plug sockets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Smart TV

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from March 8 2025 to March 17 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Covered self parking fee: MYR 5 per day
  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur

Four Points by Sheraton Kuala Lumpur, Chinatown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 317 out of 453 reviews
Rating 8 - Good. 124 out of 453 reviews
Rating 6 - Okay. 9 out of 453 reviews
Rating 4 - Poor. 3 out of 453 reviews
Rating 2 - Terrible. 0 out of 453 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, easy access to food and transportation. Pool is OK, breakfast buffet is plentiful and tasty. Nothing negative to post about this establishment.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience here. Highly recommend this hotel. I'll be coming back.
Stayed 4 nights in Nov 2024

10/10 Excellent

kian keong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quite happy wif overall experience at the hotel just 1 thing that i dislike is they keep asking what time r we checking out as i alr told them gv me 15mins
Stayed 3 nights in Nov 2024

10/10 Excellent

Kaleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After site seeing all day it was a great place to go back to. Super comfortable bed and awesome shower. The location is great to walk Chinatown and easy to get to public transport.
Stayed 3 nights in Nov 2024

8/10 Good

Nicholas, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice room
Stayed 4 nights in Nov 2024

8/10 Good

Roger C S K

Stayed 2 nights in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and very accommodating. Great hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Heikal

Liked: Cleanliness, staff & service, property conditions & facilities
Within 3 min walk to Petaling Street shopping and good food! Room, lobby, Swimming pool were well maintained and clean.
Stayed 1 night in Nov 2024

8/10 Good

Frederick

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The breakfast was really good with several options. The hotel was in a great location and well kept. Unfortunately the hotel missed a wake up call and went in my room after asking several staff that I did not want room cleaning.
Stayed 3 nights in Nov 2024

8/10 Good

Cheryle

Liked: Staff & service, amenities, property conditions & facilities
Overall, we enjoyed our stay. Our room was comfortable, lots of storage. A fridge and daily fresh bottles of water were provided. Location was close to Chinatown, food vendors & walkable to Hop-on bus stops. Their breakfast buffet was included in our rate, and we enjoyed seeing the different offerings.
Stayed 3 nights in Nov 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to China Town and Pasar Seni MRT and LRT
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Matthew Pak Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near amenities like Chinatown. Room is big n clean. Staff is friendly
Stayed 1 night in Nov 2024

8/10 Good

Yew Hock

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in Oct 2024

8/10 Good

Natalie, SALISBURY NORTH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights, checkin clerk did not explain that we could not charge room service or anything to our room had to pay on delivery for room service, which was strange. Noisy neighbours banging doors (thin walls) late at night. View was great, breakfast options were great and restaurant staff were lovely. They allowed us to pay half day rate on our checkout day as our flight was late in the evening. Central to Chinatown, 5minute walk to Petaling Market.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mui

Stayed 2 nights in Sep 2024

10/10 Excellent

Peter, Watamu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 weeks at the property and, honestly, we didn't want to leave! The place and its staff are excellent, super friendly and the location is just perfect.
Stayed 13 nights in Sep 2024

10/10 Excellent

Mohammed Sulieman, Willetton

Liked: Cleanliness, staff & service, property conditions & facilities
City view from our room.
Stayed 9 nights in Sep 2024

10/10 Excellent

Jingzhi

Stayed 9 nights in Jul 2024

8/10 Good

Choon Hiang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 2 nights in Jun 2024

8/10 Good

yiak leng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Breakfast had excellent choices for everyone, we stayed 4 nights and had different items every day. Location suited us very well, next to main Chinatown area, plenty of restaurants, though mostly chinese of course! Walked to some sights, and Grab very reasonable to get around further. We'd recommend, and definitely stay again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are very friendly. The cleaning is also perfect and satisfactory. There was a wide variety of breakfast options and it was fun every day! Thank you!
Stayed 3 nights in Aug 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s walkable to the popular eateries around Chinatown but yet not too busy or crowded area. Very convenient!
Stayed 3 nights in Aug 2024