PARKROYAL COLLECTION Kuala Lumpur

5.0 star property

Photo gallery for PARKROYAL COLLECTION Kuala Lumpur

Outdoor pool, open 7:00 AM to 8:00 PM, free pool cabanas, pool loungers
Signature Family Suite
Lobby
Lifestyle Premier King | View from room
2 bars/lounges, lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Berjaya Times Square
    ‪7 min walk‬
  • Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪45 min drive‬

Room options

Lifestyle Premier Double Double

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Lifestyle Suite

  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Urban Deluxe Twin

  • City view
  • Sleeps 2
  • 2 Twin Beds

Signature Family Suite

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Urban Deluxe King

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Urban Suite

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Lifestyle Premier King

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

COLLECTION Club Premier King

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

COLLECTION Club Premier Double Double

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

COLLECTION Club Premier Twin

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

COLLECTION Club King

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Urban Family Suite

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Similar properties

About the area

Kuala Lumpur

With a stay at PARKROYAL COLLECTION Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 10-minute walk of Berjaya Times Square and Pavilion Kuala Lumpur. .This luxury hotel is 0.8 mi (1.2 km) from The Exchange TRX and 1.3 mi (2 km) from Mitsui Shopping Park LaLaport.

What's nearby

  • Berjaya Times Square - 7 min walk - 0.6 km
  • Pavilion Kuala Lumpur - 7 min walk - 0.6 km
  • KLCC Park - 18 min walk - 1.5 km
  • Kuala Lumpur Tower - 3 min drive - 2.1 km
  • Petronas Twin Towers - 3 min drive - 2.6 km

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive

Restaurants

  • ‪Parkroyal Kuala Lumpur - ‬2 min walk
  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪Teppanyaki - ‬5 min walk
  • ‪Ah Cheng Laksa - ‬4 min walk
  • ‪Q Cup Café - ‬2 min walk

About this property

PARKROYAL COLLECTION Kuala Lumpur

Art Deco hotel with a full-service spa and bars
PARKROYAL COLLECTION Kuala Lumpur offers 527 air-conditioned accommodations with minibars and safes. 50-inch Smart televisions come with premium digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
St Gregory Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 527 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and electric kettles.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Thyme All-Day Dining, or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 10 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Thyme All-Day Dining - Onsite restaurant. Reservations are required.
Botanist Lounge & Bar - This lobby lounge serves light fare only. Happy hour is offered. Reservations are required. Open daily.
Skye Chill - This poolside bar serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (MYR 2.20 per day)
  • Valet parking on site (MYR 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 85 for adults and MYR 42.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Botanist Lounge & Bar
  • Skye Chill
  • Thyme All-Day Dining

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping centre

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 85 for adults and MYR 42.50 for children
  • Covered self parking fee: MYR 2.20 per day
  • Valet parking fee: MYR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Kuala Lumpur Parkroyal
Parkroyal
Parkroyal Hotel
Parkroyal Hotel Kuala Lumpur
Parkroyal Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
PARKROYAL Kuala Lumpur Hotel
PARKROYAL Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel
PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 385 out of 705 reviews
Rating 8 - Good. 195 out of 705 reviews
Rating 6 - Okay. 75 out of 705 reviews
Rating 4 - Poor. 34 out of 705 reviews
Rating 2 - Terrible. 16 out of 705 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jean

Room too small and confined
Stayed 3 nights in Dec 2024

2/10 Terrible

Ahmed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We may be biased in our review, as we came to this hotel after stays in 3 great hotels in Malaysia (JW Marriott KL, EO Hotel Penang, Danna Langkawi), but still… This place is genuinely horrible. No clue how they got their stars. To start, we had asked to be picked up from the airport by the hotel. Worst decision ever, as we were bombarded by whatsapp messages from 5 different numbers to ask us about our arrival. Pure pressure. Then, when we arrived to the hotel (midnight), there was no one that helped us with the luggage from the car. The receptionist looked like she hated her job. In our room, we found that the safe was not functioning, so the hotel staff got the great idea to come and fix the safe in our room at 1am, not thinking that us sleeping after a flight would be a good idea, maybe? (however, to be fair, we got an upgrade after expressing discontent with this situation). The buffet is bad. The “collection” buffet is literally a joke. The towels in the rooms smell dirty. Even the rooms are objectively ugly. Also, the rooms are not well isolated, you can hear everything the neighbours say. Then, towards the end, the hotel people seemed to be in a rush to check us out (guy showed up 5 minutes in advance for the checkout). Joke of a hotel. Have been to dozens of hotels around the world, including 3*, 4*, and 5*. This place is not worthy of a 3*. Do not recommend. To be fair, this hotel was so bad that it actually made our trip better: we even wrote a postcard about it.
Stayed 3 nights in Dec 2024

8/10 Good

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff and with good hotel facilities.
Stayed 4 nights in Dec 2024

10/10 Excellent

Belay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely helpful and friendly. Rooms are very clean and quiet with nice views. Very pleased with convenience to all shopping and dining area. Centrally located literally to every thing. Thanks
Stayed 6 nights in Dec 2024

10/10 Excellent

Cheryl

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

CRIMMINS

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

lan yuet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Wen Li

Stayed 3 nights in Nov 2024

10/10 Excellent

LAP CHEE

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Wen Li

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Fabulous hotel in a great area. shopping and restaurants in the area all walking distance. Hop on hop off bus stop for a great cheap tour and transport around the city area. The room was very comfortable, large room, large bed, large bathroom. Modern and clean. We had access to executive lounge with our booking and found the ‘happy hour’ drinks and snacks amazing. The staff were professional and friendly and very helpful. Our 2nd stay here , this stay was even better than the first. We will come back and have recommended to friends and family. Thank you
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to come back again any time when passing through KL. From check-in to check-out. The experience was top notch.
Stayed 2 nights in Nov 2024

8/10 Good

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a week here, I didnt try the breakfast so unabale to comment on that but the location is fantastic for getting around KL. Well connected public transport is less than a 5 minute walk away. If you dont mind walking then quite a few main sight seeing attractions are only a 30 minute walk away. Hotel caters to all - families, people on business and Solo travellers and ideal for couples. In the heart of Bukit Bintang which itself is a very lively area. For me it lost a star in cleanliness because the rooms are mainly carpeted - whilst this is probably done for reduced sound and provides a more comforting feel, the carpet may be retaining some of the moisture from the showering and lack of window ventilation hence you seem to get a slightly damp smell. Facilities lost 1 star as I felt there should have been some complimentary drinks and snacks provided in the room fridge, also the towel rail was only held up by 2 small screws which meant any weight put on them would lead to the rail coming off exposing the sharp nails which I could imagine being a hazard for children (this could have just been my room). The staff were fantastic!
Stayed 6 nights in Dec 2024

10/10 Excellent

Dinohairry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, beautiful pool and gym amenities. Breakfast buffet spread was wide and good. Staff made us feel welcomed as treasured guests. Left Berjaya apartments and came here straight and it was a literal rise from hell to heaven. Thank you Park Royal Collection! My family really enjoyed the short 1 night stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and room was comfortable. Najmi, supervisor of Thyme was extremely helpful and helped us dealt with a unfortunate incident while we were having breakfast on 30th November. Thank you!
Stayed 3 nights in Nov 2024

10/10 Excellent

Robyn

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing
This hotel was absolutely beautiful and the food was spectacular not to mention the shower had the best water pressure in the world even better than my own home
Stayed 3 nights in Nov 2024

10/10 Excellent

Dinohairry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

LOK SUM

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco friendly hotel. Room is spacious and clean. Walking distance to shopping belt. Staff is helpful and polite.
Stayed 3 nights in Nov 2024

8/10 Good

Tan

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

nicolaas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location , friendly staff, comfortable bed and linen
Stayed 2 nights in Oct 2024

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Su anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024