SOTETSU GRAND FRESA KUMAMOTO

3.0 star property

Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Exterior
Reception
Reception
Front of property
Down duvets, blackout curtains, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
  • Shinshigai Shotengai
    ‪2 min walk‬
  • Sakura Machi Kumamoto
    ‪6 min walk‬
  • Kumamoto-jo Hall
    ‪7 min walk‬
  • Kumamoto (KMJ)
    ‪54 min drive‬

Room options

Comfort Double Room, Non Smoking

  • 17.2 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Twin Room, Non Smoking

  • 21.81 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Twin Room, Non Smoking

  • 29.65 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Connecting Twin Room, Non Smoking

  • 21.81 sq m
  • Sleeps 8
  • 4 Large Twin Beds

Connecting Twin Room, Non Smoking

  • 21.81 sq m
  • Sleeps 6
  • 4 Large Twin Beds

Comfort Double Room, Non Smoking

  • 17.2 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room, Non Smoking

  • 29.65 sq m
  • Sleeps 5
  • 2 Large Twin Beds

Superior Twin Room, Non Smoking

  • 23.44 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Superior Double Room, Non Smoking

  • 22.36 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room, Non Smoking

  • 23.44 sq m
  • Sleeps 5
  • 2 Large Twin Beds

Standard Twin Room, Non Smoking

  • 21.81 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Superior Double Room, Non Smoking

  • 22.36 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Kumamoto

A stay at SOTETSU GRAND FRESA KUMAMOTO places you in the heart of Kumamoto, within a 15-minute walk of Sakura Machi Kumamoto and Kumamoto Castle. .This hotel is 0.3 mi (0.4 km) from Shinshigai Shotengai and 0.3 mi (0.5 km) from Yakumo Koizumi Old House in Kumamoto.

What's nearby

  • Sakura Machi Kumamoto - 6 min walk - 0.6 km
  • Kumamoto-jo Hall - 7 min walk - 0.6 km
  • Kumamoto City Hall - 8 min walk - 0.7 km
  • Kumamoto Castle - 14 min walk - 1.2 km
  • Kumamoto Station Tourist Information Center - 3 min drive - 2.7 km

Getting around

  • Fujisakigumae station - 16 min walk
  • Kumamoto Airport (KMJ) - 54 min drive

Restaurants

  • ‪花樹 - ‬1 min walk
  • ‪ミスタードーナツ 熊本下通りショップ - ‬1 min walk
  • ‪餃子屋弐ノ弐下通店 - ‬1 min walk
  • ‪羊肉酒場悟大熊本下通店 - ‬1 min walk
  • ‪Chemin d'infinit - ‬1 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

Hotel with a 24-hour front desk, a short walk to Sakura Machi Kumamoto
SOTETSU GRAND FRESA KUMAMOTO offers 247 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 247 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include electric kettles and blackout drapes/curtains, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At SOTETSU GRAND FRESA KUMAMOTO, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
SOTETSU GRAND FRESA KUMAMOTO has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 1500 per person
  • 1 restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100
  • Front entrance ramp
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Mobile key entry
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 786 out of 1080 reviews
Rating 8 - Good. 241 out of 1080 reviews
Rating 6 - Okay. 38 out of 1080 reviews
Rating 4 - Poor. 5 out of 1080 reviews
Rating 2 - Terrible. 10 out of 1080 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lynette Kim Choo

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy accessible location and all shopping, dinning and attractions are within waking distance from public transportation. Hotel room is clean and size is good for triple sharing.
Stayed 2 nights in Nov 2024

8/10 Good

Jungoak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kumamoto 4 days
Centrally located. Served our needs well. Breakfast was goid. Location great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice hotel Step up from business hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
Hotel was centrally located. Breakfast was good. Overall a good stay
Stayed 3 nights in Oct 2024

8/10 Good

Loh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great, a lot of shopping and eating place around the area.
Stayed 2 nights in Nov 2024

10/10 Excellent

TOSHIAKI

Stayed 1 night in Nov 2024

10/10 Excellent

NAOKI

Stayed 1 night in Nov 2024

10/10 Excellent

JYUN-YI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Tze Kwan Ada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location for shopping and dining
Stayed 5 nights in Nov 2024

10/10 Excellent

MYUNG KEUN

Stayed 1 night in Nov 2024

8/10 Good

Nomura

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
朝食がとても良かったです。
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean comfortable beds, spacious, friendly st
Stayed 2 nights in Oct 2024

10/10 Excellent

Tatsuma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Pui Ling

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Wai Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jayasheelan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights stay.
I had a very pleasant stay for 3 nights. The check-in process is slow. Something can be done about that though.
Stayed 3 nights in Oct 2024

8/10 Good

LUNGCHIEH

Stayed 1 night in Oct 2024

6/10 Okay

HIN WAH

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Size of room was enough but no complimentary water bottle
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheng Yuan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

CHANGWOOK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mui yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024