My wife and I had such a wonderful time here. The staff were absolutely first class and attended to our every need. The room was a nice size and very comfortable. The hot springs, both in on our balcony and the larger shared baths, were incredibly relaxing, clean, and well appointed. The food, both breakfast and dinner, deserve its own 5 star rating. Dinner was 5 courses and we had some amazing cocktails including one with plum liquor made on site. Both dinner and breakfast were substantial and perfectly reflective of Japanese cooking using seasonal and local ingredients. We can’t wait to come back. A word of advice: take the Joetsu Shinkansen from Tokyo to Jomo-Kogen, buy the tourist bus pass and take it to Minakami then Syoubun. Also lots of great outdoor activity in the area if you like to hike, ski, raft, etc.