The location of the hotel is good, being just next to the ferry pier for the boat tours around Lake Akan, and within walking distance of most the sights in Akan-ko-han. While the hotel is old and tired, and the interior has seen better days, the friendliness and efficiency of the staff, and their willingness to please, more than make up for it. We had a very nice stay at the hotel. Our main gripe: free WIFI is only available in the lobby area, not the rooms, and the stench of nicotine and tobacco as our room was a smoking room and on a smoking floor - but to be fair, when we made our booking online, only the smoking rooms in the category we wanted were available.