The hotel is located very far from the city centre, practically outside Kutaisi, in an extremely noisy and busy road, with camions and cars speeding 24h. Despite our booking through hotels.com of a 35 m2 room giving to an internal yard, we were given a room to the road that was horribly noisy, also the doors are not isolated: people speaking in the corridor, kids running, doors slamming are heard at night. We were offered another option to internal yard that was 10m2 with a tiny bed and the shower with a curtain over the bathroom door...so we could not get what we paid for in any case. Another VERY NEGATIVE point is that the reception immediately started strongly suggesting their terribly overpriced tours that - one of us speaking Russian - could easily realise talking to taxis in the city as cheating. If you have to stay there, do not take their offers, hire a simple taxi to go to the nearby locations that will cost you 1/2 or 1/3 of what they suggest. It ruined completely the good image of Georgians which we otherwise know as generous,helpful and hospitable people caring about the reputation of the country. There are many other, much more economic places to stay in Kutaisi. Taxis anyway take you to Kutaisi airport for 20 lari, as does this hotel's private car.