KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

Exterior
Bar (on property)
Deluxe Twin Room, Non Smoking, Bathtub | Room amenity
Exterior
Superior Room, 2 Double Beds, Non Smoking, Refrigerator,Ceiling height 3m

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Air conditioning

Explore the area

Map
50 Daimonji-cho Marutamachi-Sagaru, Kyoto, Kyoto Prefecture, 604-0071
  • Nijō Castle
    12 min walk
  • Kyoto International Manga Museum
    13 min walk
  • Kyoto Imperial Palace
    16 min walk
  • Osaka (ITM-Itami)
    55 min drive

Room options

Standard Twin Room, Non Smoking, Bathtub

  • Sleeps 4
  • 2 Double Beds

Superior Twin Room, Non Smoking, Bathtub

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Bathtub

  • Sleeps 3
  • 1 King Bed

Signature Room, Non Smoking, Bathtub (Suite)

  • Sleeps 7
  • 2 Double Beds

Superior Room, 1 King Bed, Non Smoking, Bathtub

  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds, Non Smoking, Refrigerator,Ceiling height 3m

  • Sleeps 2
  • 2 Double Beds

Executive Room, 2 Double Beds, Non Smoking, Bathtub ,Ceiling height 3m(with Single Sofabed)

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, Bathtub,Ceiling height 3m(with Single Sofabed)

  • Sleeps 3
  • 2 Double Beds

Premier Twin Room, Non Smoking, Bathtub

  • Sleeps 6
  • 2 Double Beds

Executive Twin Room, Non Smoking, Bathtub

  • Sleeps 6
  • 2 Double Beds

Superior Twin Room, Non Smoking (Accessible Room)

  • Sleeps 4
  • 2 Double Beds

Deluxe Twin Room, Non Smoking, Bathtub

  • Sleeps 5
  • 2 Double Beds

Similar properties

About the area

Kyoto

With a stay at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western in Kyoto (Central Kyoto), you'll be within a 5-minute drive of Nijō Castle and Kawaramachi Street. .This hotel is 3.4 mi (5.5 km) from Kiyomizu Temple and 8.8 mi (14.1 km) from Lake Biwa.

What's nearby

  • Nijō Castle - 12 min walk
  • Kyoto Imperial Palace - 16 min walk
  • Shijo Street - 17 min walk
  • Nishiki Market - 3 min drive
  • Pontocho Alley - 4 min drive

Getting around

  • Marutamachi Station - 8 min walk
  • Nijo Station - 19 min walk
  • Itami Airport (ITM) - 55 min drive

Restaurants

  • ‪餃子の王将府庁前店 - ‬1 min walk
  • ‪元祖からあげ本舗 ほりまる - ‬2 min walk
  • ‪チャーミングチャーハン - ‬2 min walk
  • ‪近江屋清右衛門 - ‬2 min walk
  • ‪お食事処 やまびこ - ‬3 min walk

About this property

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

Hotel with a fitness center, near Nijō Castle
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western offers 57 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with digital channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, designer toiletries, bidets, and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 57 air-conditioned rooms featuring minibars and LCD televisions. Digital television is provided for your entertainment. Bathrooms have designer toiletries and bidets. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and luggage storage.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: JPY 2750 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 2750 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Kaya Kyoto Nijo Castle Bw Signature Collection

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 96 out of 128 reviews" "
Rating 8 - Good. 19 out of 128 reviews" "
Rating 6 - Okay. 7 out of 128 reviews" "
Rating 4 - Poor. 3 out of 128 reviews" "
Rating 2 - Terrible. 3 out of 128 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, nice amenities, and the staff very accommodating.
Stayed 3 nights in Sep 2024

6/10 Okay

Suleiman

Disliked: Staff & service
Staff were not competent English speakers which is unexpected for a hotel (which presumably consistently hosts non-Japanese speakers). Room cleaning service was poor quality. Hotel well-located (next to Nijo castle)
Stayed 3 nights in Aug 2024

10/10 Excellent

mohssen

Stayed 3 nights in Aug 2024

10/10 Excellent

YINGYING

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, quiet and clean.
Stayed 3 nights in Aug 2024

8/10 Good

Catherine, Huntington Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything about this hotel is perfect. The room was very clean and the staff are just the best! I especially liked the bathroom, which we had the standing shower and tub. The water pressure is strong and I feel like I get a little massage from it. My only complaint of the hotel is the location. It is 11 minutes away from the nearest subway station and walking in the summer heat was too much. The nearest bus stop is 3 minutes away so that helped. Dining options are not as great as it is in an area that is more residential. Although the very best sushi restaurant we ever had is just across the hotel. I think if this hotel was located in a more popular area the daily rate would have been much higher. So we paid mid price for a luxury hotel. They don’t have laundromat on site but provide laundry service. There was a coin laundromat on the street behind the hotel so it was not too bad to walk over to do our laundry. Would we choose this place again? If in cooler weather we would definitely stay here again as walking for 11 minutes is not bad if it is not too hot. And if you like a quiet area, then this hotel is perfect.
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel but no amenities and poor service. Location was great though.
Stayed 5 nights in Aug 2024

6/10 Okay

Ana Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They couldn’t provide us extra pillows. And the front desk personal speaks a little English.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at KAYA Kyoto Nijo Castle was truly delightful for me and my wife. The hotel was exceptionally quiet and clean, providing a peaceful and comfortable environment. The staff was incredibly friendly and accommodating, always ready to assist with any needs or questions. Additionally, the location was excellent, making it easy to explore the beautiful city of Kyoto. I highly recommend this hotel for anyone visiting the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Simran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Had an amazing stay ! Amenities were as described and staff was absolutely lovely! Will definitely recommend this stay to anyone
Stayed 2 nights in Jul 2024

10/10 Excellent

Lewis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff English proficiency can be better
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they thought of everything in the room!
Stayed 5 nights in Jul 2024

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, clean, efficient customer services, walking distance to castle.
Stayed 2 nights in Jun 2024

8/10 Good

elizabeth

Stayed 4 nights in Jun 2024

10/10 Excellent

ha

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Nice modern clean rooms
Stayed 1 night in Jun 2024

10/10 Excellent

Terena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the castle
Stayed 1 night in Jun 2024

10/10 Excellent

Ravi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way
Stayed 4 nights in Jun 2024

10/10 Excellent

Eri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel. The amenities were great.
Stayed 3 nights in Jun 2024

10/10 Excellent

Saint

Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
One of the best hotels I’ve ever stayed in. Brand new hotel with everything you need inside. The room has a traditional Japanese house vibe and very pretty. Complimentary beverage in the lounge from 17:00-22:00(including alcohol!) Staff super friendly and several days we opt to not have room service, a bag with fresh towels and new amenity kits were hanging on our doorknob when we came back.
Stayed 3 nights in May 2024

10/10 Excellent

shaienath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we stayed in Japan, would defo recommend! Friendly staff and always feel guilty for leaving haha!
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the style of the hotel but also the room itself was marvelous and we were so gutted at only staying 1 night Hopefully next year we will ne back but for longer
Stayed 1 night in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome gem tucked away
Our room was a beautiful Japanese inspired room with a view facing the neighborhood. The room included all amenities with fruit juices in the room refrigerator, lovely wooden handled razor and other items, a safe, etc. The front desk staff were always friendly and attentive to our questions. The restaurant had delicious and ample meals, even including free coffee, beer, and sake if you were not dining in the restaurant. We would definitely stay there again on our next trip to Kyoto!
Stayed 6 nights in Apr 2024

2/10 Terrible

Brinda

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Basic property. Limited breakfast options. My partner became unwell after eating the scrambled eggs. Looks like leftovers from the day before are reheated. Based on this, would not recommend despite the hotel being in a decent location.
Stayed 3 nights in Apr 2024