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Meldia Stay Omiya MATSUURA

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Meldia Stay Omiya MATSUURA

Exterior
Reception
Free WiFi
Free WiFi
Free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
849-1, Matsuuracho, Nakagyo-ku, Kyoto, Kyoto, 604-8362
  • Shijo Street
    1 min walk
  • Sanjo Street
    6 min walk
  • Nishiki Market
    12 min walk
  • Osaka (ITM-Itami)
    51 min drive

Room options

View all photos for Standard Twin Room, Non Smoking

Free WiFi

Standard Twin Room, Non Smoking

  • 18.63 sq m
  • Sleeps 2
  • 2 Twin Beds

Late check-in Standard Double Room (Check-in 6 PM, Check-out 10 AM), Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking

Free WiFi

Superior Double Room, Non Smoking

  • 13.37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • 18.63 sq m
  • Sleeps 2
  • 2 Twin Beds

Late check-in Standard Twin Room (Check-in 6 PM, Check-out 10 AM), Non Smoking

  • Sleeps 4
  • 2 Twin Beds

Late check-in Superior Double Room (Check-in 6 PM, Check-out 10 AM), Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Late check-in Deluxe Twin Room (Check-in 6 PM, Check-out 10 AM), Non Smoking

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Free WiFi

Standard Double Room, Non Smoking

  • 13.23 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby
Kyoto Universal Hotel Karasuma
Free WiFi
Restaurant
Air conditioning
Breakfast available
3.8 out of 5, Good, (166)
The price is NZ$155
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Kyoto Universal Hotel Karasuma

About the area

Kyoto

Located in Kyoto (Karasuma), Meldia Stay Omiya MATSUURA is within a 15-minute walk of Nishiki Market and Nijō Castle. .This hotel is 1.4 mi (2.3 km) from Kawaramachi Street and 1.6 mi (2.5 km) from Yasaka Shrine.

What's nearby

  • Nishiki Market - 12 min walk - 1.1 km
  • Nijō Castle - 13 min walk - 1.2 km
  • Kawaramachi Street - 3 min drive - 2.4 km
  • Kyoto Tower - 3 min drive - 2.7 km
  • Kiyomizu Temple - 5 min drive - 4.2 km

Getting around

  • Omiya Station - 4 min walk
  • Nijojo-mae Station - 11 min walk
  • Itami Airport (ITM) - 51 min drive

Restaurants

  • ‪松屋 - ‬3 min walk
  • ‪すき家 - ‬1 min walk
  • ‪麺対軒 - ‬2 min walk
  • ‪ロッテリア 京都四条大宮 - ‬4 min walk
  • ‪コメダ珈琲店四条大宮店 - ‬3 min walk

About this property

Meldia Stay Omiya MATSUURA

Hotel in Kyoto, near Nishiki Market
Meldia Stay Omiya MATSUURA offers 24 accommodations with slippers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Kyoto hotel provides complimentary wireless Internet access.

Make yourself at home in one of the 24 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
This hotel offers designated smoking areas.
Featured amenities include express check-out and laundry facilities.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Fridge

Guest services

  • Change of towels (on request)
  • Front desk (limited hours)
  • Laundry facilities
  • No housekeeping

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Fridge

More

  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property

Property is also known as

GRAND JAPANING HOTEL Omiya Kyoto
GRAND JAPANING Omiya Kyoto
GRAND JAPANING Omiya
GRAND JAPANING HOTEL Omiya
M's INN OMIYA MATSUURA
Meldia Stay Omiya MATSUURA Hotel
Meldia Stay Omiya MATSUURA Kyoto
Meldia Stay Omiya MATSUURA Hotel Kyoto

Meldia Stay Omiya MATSUURA Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 43 out of 109 reviews" "
Rating 8 - Good. 37 out of 109 reviews" "
Rating 6 - Okay. 17 out of 109 reviews" "
Rating 4 - Poor. 7 out of 109 reviews" "
Rating 2 - Terrible. 5 out of 109 reviews" "

8.4/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, really clean.
Kyoto is a lovely city and the hotel is just as good, even though is a little far from the station, is close from Subway station and a bunch of bus line, which is the main way to get around the city. The staff is great and really helpful, the room is not small and fits great. Would definitely stay there again.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay in Kyoto
It's a pleasant stay in this hotel. The quality of toiletries was good. Staff are friendly but don't speak very well English. Free laundry, local and international calls are very useful. No keys to room as it's quite high tech to use codes to get in and out of the hotel and your room. The M's Information Centre is great. Free pick up and excursions available. Do need to book them in advance. Staff at the Information Centre are brilliant, very helpful. I shall use this chain hotel again. The Chinese domestic lady was extremely helpful. Location of the hotel is good but you need to research how to find it as it is at the back street but you can see it on the main road. You do need to have your mobile phone available to pick up the access code on the day of your check in. The Information Centre has a demo of check in and check out - it is quite easy. I have experienced staff manning the reception at different hours, which was useful.
Stayed 5 nights in Oct 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bang for your Yen
Amazing! Very friendly and polite staff there. Our stay was so good we booked a couple extra days there. Everything inside was newly updated so it is a very clean place. Best bang for your Yen in Kyoto!
Stayed 1 night in Sep 2019

8/10 Good

Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern
Clean, good service. Very well equipped and modern.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helped us with copies of our passport photos due to damage. Room was very comfortable and had a good shower. Would have been nice if they provided a safety deposit box
Stayed 2 nights in Aug 2019

6/10 Okay

JorisV, Antwerp, Belgium

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel close to the Hankyu line (Omiya Station). No daily housekeeping, only every 3 days. WiFi didn't work, even after mentioning it at the staff at the 'reception'. Overall, you get what you pay for. In this case, not too much.
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

6/10 Okay

Jiayi

Liked: Staff & service
Disliked: Cleanliness
There’s only room service every three days. Hotel is adopting smart technology so expect less staff & more interfaces to interact with. Might not be suitable for people who are not tech savvy. The room feels weird as we kept waking up in the middle of the night
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
No complaints
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well presented and close enough to required amenities and transport
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice place, quite and convenience. From hotel i can go various place around Kyoto. However, i hope hotel can provide breakfast too.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Didnt like the format of the hotel ie no staff around,no receptionist, room not done the following day, the codes to get in the hotel, the pin to get in the room, the late check in Communication was difficult to say the least First time i make a poor comment about my booking. The above shoukd have been highlighted by expedia on their website . Disappointed !!
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Spacious and quiet. The pin-code check in was easy. Location is good, and we cycled to all the main Kyoto sights, and it was about 10-15min walk to great restaurants/bars.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Avoid!
All good reviews are from people who paid very small introductory priced when they just opened. They misrepresented a whole list of things. * We personally witnessed how a mother and daughter could not enter the room late at night as they never received a code through email as was promised. * There was no shuttle as was promised. * The room was not ready by 4PM. * TV did not work at all in our room for all 10 nights. * We could not cancel one night 2 weeks in advance without losing money as their rates went up. *They never cleaned our room in all 10 days. Just changed towels once. * They took a bag of our dirty clothes prepared for laundry from the floor and threw out one of two bags. How stupid! Another was put at so called front desk. In 10 days we never saw anybody there. * Their bathroom is extremely tiny with no shelves at all, so things fall, sometimes into the toilet. Maybe one person can manage using it, not two. We had to spend time and money to replace them to continue our trip. Instead of enjoying dinner we had to correspond back and forth with a person assigned to fix multiple problems. They were polite but never fixed a single problem. They ignored our request to partially reimburse money. Stay there only if they give you a super-special price of $30-40 a night. Paying $1.400 was absolutely not worth it. You can try if we want a non-stop "adventures".
Stayed 10 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Not Satisfactory Stay
Stayed for 4 nights in Grand Japaning Hotel Omiya. Pros: 1) About 5-7 mins walk from Omiya and Shijo Station; 2) Quiet neighbourhood; 3) Nearby eateries and convenient stores; 4) Keyless entry/ exit for hotel and room; 5) Smart phone & 6) Washing machine & dryer on level 5 and 6 but without instructions. Cons:1) Key pad for hotel lobby entry place too low ie got to stoop or squat; 2) Display hard to read; 3) No phone at lobby desk if you need assistance to check-in; 4) Smart phone unable to reach local (Japan) numbers; 5) Housekeeping did not top up hand cleanser and face tissue paper – got to send email to request; 6) Housekeeper left room ajar after accessing room; 7) No room cleaning on 3rd day even though email correspondence from hotel stated that and no response when I wrote to enquire on third night till check out.
Stayed 4 nights in Nov 2018

4/10 Poor

AS, Melbourne

Travelled with group
Disliked: Cleanliness, staff & service, amenities
The 4 of us booked 2 rooms in this place for 5 nights. Unfortunately, I trusted Expedia when searching for a place in Kyoto. The good thing is its location. Isolated in a residential area with min walk to everything we needed, it was quite easy to tour Kyoto from it. Other then location, it is all going south... The rooms are tiny and 2 adults can hardly stand in it at the same time. The bathroom is so small you can barely dry yourself while inside. But the worst thing is there is no one to talk with and they are not honouring what they promise. We asked to replace our towels (should be Ok to do it on a daily basis) and clean the room (should be Ok after 3 nights stay) and nothing... they simply ignored my emails and with no other way to contact them, we had to suck it up. And in case you wonder, the value for money is not there. Now that I know this place, I would not pay more than $50/night for it (and we paid more than x4 times more)
Stayed 5 nights in Nov 2018

6/10 Okay

Carl, Los Angeles

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
It's overall clean and tidy, managed lean and thin. If you like it and are technology savvy, you will find the right fit. Otherwise you will feel like you are going through a CIA job interview, with every door entrance with secret code and wait for email to send you another code for the room and room number before you enter the elevator, but if you don't receive email you will just have to wait in the lobby for their remote staff to get back with you, hopefully soon! Very disappointed the first night after being told to run to different rooms to get handy phone when it was supposed to be in my room in the first place. Even so I had never got one! After I emailed them about the situation they just replied "Very, very sorry, handy phone is no longer available at this moment." They need to fix the issue or remove the offering from their amenities list.
Stayed 2 nights in Nov 2018

2/10 Terrible

Peck

Liked: Cleanliness, room comfort
Disliked: Staff & service
Problem not resolved, bathroom leaking
The check in was smooth, however guests need to have WiFi or check in early in order to get access to the property as it is a self check in hotel. The room is spacious, comfortable however I found out the the bathroom was leaking after I take a shower, the floor was flooded up to the carpet floor. I call the emergency phone and they pass me another phone contact as there are a few Grand Japaning location. I managed to speak to a person however because it was late at night, she could not resolve it. I could not change room as it was fully booked according to the person in charge. She says she will speak to her boss however when we get back after our day out on the next day, no one attended to the problem. I had to call again.however phone was engaged many times. I send email to complain again. The next day, I still didn't get a reply from the hotel. On the third and last day, I checked out and send a second email, they reply that it is regret however it is too late. I should be compensated for the inconvenience caused as I could not use the bathroom. Hope the management do better in problem resolution.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2018

10/10 Excellent

Jo, Georgetown, MYS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
They reply really fast and were so extremely helpful and friendly. They have luggage storage service on your check in and also check out day. Since the luggage storage office isn't exactly the hotel, they arrange shuttle bus as well. Check in and check out was so easy. Everything done on a tablet. Room was spacious. Phone provided. Washing machine and dryer can be found on two floors and they're both free. Not coin operated unlike other hotels. Location wise is really good. Close to a subway station as well as plenty of bus stops. There were many eateries around as well.
Stayed 2 nights in Sep 2018