6/10 Okay
John
22 Sept 2024
Well short of expectations
This is a lovely hotel, we usually stay at the Meliá but checked this one out on our last visit. We were very disappointed to have been put in an attic type room on the 4th floor, we asked to move and were given a better room but still on the 4th floor. The issue is that you have to get the elevator to the third floor, then quite a walk to a staircase where you have to heave your luggage up and down a flight of stairs.
The pool and bar are on the 4th floor but cannot be accessed from the rooms, you have to go down the stairs to the third floor, then get the elevator up to the pool on the 4th.
Finally, the maid kept taking my wife’s key that we left in the room card slot, also turned off the AC, and did a very poor job of making up the room.
We were really looking forward to this hotel but I’m afraid it’s back to the Meliá for me.
John
Stayed 3 nights in Sep 2024
