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The Charmant Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Charmant Hotel

Lobby
Premium bedding, pillow-top beds, in-room safe, individually decorated
2 bars/lounges
Front of property
Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Gym
  • Laundry

Explore the area

Map
101 State St., La Crosse, WI, 54601
  • Riverside Park
    ‪1 min walk‬
  • Mississippi Explorer Cruise Dock
    ‪2 min walk‬
  • La Crosse Center
    ‪4 min walk‬
  • La Crosse, WI (LSE-La Crosse Municipal)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, View

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Salle)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 2 Queen Beds, Accessible (Salle)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Salle)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 1 King Bed, Accessible (Salle)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Salle)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 2 Queen Beds (Salle)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Salle)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 1 King Bed (Salle)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

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includes taxes & fees
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About the area

La Crosse

A stay at The Charmant Hotel places you in the heart of La Crosse, steps from Riverside Park and Mississippi River. .This hotel is 0.1 mi (0.2 km) from Mississippi Explorer Cruise Dock and 0.2 mi (0.4 km) from La Crosse Center.

What's nearby

  • Riverside Park - 1 min walk
  • La Crosse Center - 4 min walk
  • Oktoberfest Grounds - 6 min walk
  • Viterbo University - 19 min walk
  • University of Wisconsin-La Crosse - 19 min walk

Getting around

  • La Crosse Station - 3 min drive
  • La Crosse, WI (LSE-La Crosse Municipal) - 12 min drive

Restaurants

  • ‪Buzzard Billy's - ‬5 min walk
  • ‪Pearl Ice Cream Parlor - ‬4 min walk
  • ‪Del's Bar - ‬3 min walk
  • ‪Qdoba Mexican Eats - ‬5 min walk
  • ‪Bodega Brew Pub - ‬6 min walk

About this property

The Charmant Hotel

Riverwalk La Crosse hotel in Historic Downtown La Crosse with bars
The Charmant Hotel offers 67 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 67 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 1:00 PM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. This hotel has 2 meeting rooms available for events.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 1:00 PM.
The Charmant Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered valet parking on site (USD 15.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a garage
  • Free off-site parking within 151 ft
  • Street parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–1:00 PM on weekends: USD 7.00-45.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 2

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7.00 to 45.00 per person
  • Uncovered valet parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Charmant Hotel La Crosse
Charmant Hotel
Charmant La Crosse
The Charmant Hotel Hotel
The Charmant Hotel La Crosse
The Charmant Hotel Hotel La Crosse

The Charmant Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 866 out of 1001 reviews" "
Rating 8 - Good. 101 out of 1001 reviews" "
Rating 6 - Okay. 14 out of 1001 reviews" "
Rating 4 - Poor. 14 out of 1001 reviews" "
Rating 2 - Terrible. 6 out of 1001 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our two-night stay at The Charmant! Beautifully maintained historical building with so many of the spaces retaining original brick walls and wood floors. Our room was clean and comfortable. King size bed with ultra premium bedding. So close to the riverfront and park. The rooftop deck is a great place to have a drink (complete with fire pit and propane heaters for chilly nights). You can either valet park for $15/night or find free street parking. Just pay attention to the street parking hours to avoid a ticket.
Stayed 2 nights in Oct 2024

6/10 Okay

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is at 3 pm and we got there after a long day of traveling, at 3:30. We had to wait over an hour for our room to be ready which left us no time for a nap and shower (which we really needed!) before we had to leave for dinner
Stayed 1 night in Oct 2024

10/10 Excellent

Bj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free valet parking for handicapped folks!
Stayed 1 night in Oct 2024

10/10 Excellent

Sara

Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway!
Stayed 1 night in Oct 2024

2/10 Terrible

Andrew

Disliked: Staff & service
Showed up and was told I had no reservation and no rooms were available. Buyer beware!!
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Holly

Travelled with partner
Liked: Cleanliness
The room was very very expensive and right across from the elevator. Several times people were using the elevator and talking loudly enough to wake me up. Including a staff person apparently asking if someone worked there. I think the check in staff should have told me the rooms location and it should have been less expensive. I didn’t ask for another room and didn’t realize how noisy it would be until late.
Stayed 1 night in Oct 2024

10/10 Excellent

Sheristen

Liked: Cleanliness, staff & service, property conditions & facilities
Historic building and great location. Parking was easy and property has lots of charm. highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Nicolae

Stayed 2 nights in Sep 2024

10/10 Excellent

Courtney, Edina

Stayed 1 night in Sep 2024

10/10 Excellent

Dana, Johnston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 days and absolutely loved the hotel, dining options, convenience, ambience, and value. Will definitely stay here any time we return to LaCrosse.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
This is my 4th time staying at this property and I look forward to it every time!
Stayed 1 night in Sep 2024

8/10 Good

Kristine

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as usual!
Stayed 1 night in Sep 2024

8/10 Good

Paul

Stayed 2 nights in Sep 2024

8/10 Good

william

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Valet always had car ready quickly. Friendly. Comfortable bed and large bathroom. Noisy. Could hear people walking around above us.Restaurant could use a larger selection on both breakfast and dinner menus
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in a great location
They did a great job of converting a candy factory into a comfortable hotel, while still maintaining some of the early architectural elements. Some of the original signage was incorporated into the decor of the lobby and restaurants. The staff, mostly young people, were very friendly and helpful. They made us feel welcome. The restaurant was outstanding with food quality and presentation that you'd expect in a big city. (The prices were also at big-city levels.) We especially enjoyed the French onion soup. The crab cake appetizer was sufficient for my main course. We also tried the Parlour (coffee shop), where we had fantastic croissants and the Rooftop Terrace, where we enjoyed wood-fired pizzas while watching the sunset. The Charmant is in a terrific location, about 2 blocks from the Mississippi River. Just a few block in the other direction, you can find shops and cafes.
Stayed 3 nights in Sep 2024

10/10 Excellent

vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Atmosphere, the building, and the rooftop bar
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel is one of, if not our favorite Hotel we have been at. Everything is wonderful.
Stayed 1 night in Sep 2024

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and warm. The staff was great and they seemed to enjoy their jobs.
Stayed 1 night in Sep 2024

10/10 Excellent

nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Beautiful hotel w friendly staff. Great food
Stayed 2 nights in Sep 2024