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Best Western El Sitio Hotel & Casino

3.0 star property

Photo gallery for Best Western El Sitio Hotel & Casino

Outdoor pool
Lobby
Lobby
Terrace/patio
Standard Room, 1 Queen Bed, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Hot tub
  • Bar

Explore the area

Map
175 Mts - West Of Main Entrance, Liberia, Guanacaste, 134-5000
  • Liberia Parque Central
    ‪14 min walk‬
  • Museo de Guanacaste
    ‪15 min walk‬
  • Galeria 1824 Gallery
    ‪4 min drive‬
  • Liberia (LIR-Daniel Oduber Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton By Hilton Guanacaste Airport

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (837)
The price is NZ$219
for 1 room
includes taxes & fees
6 May - 7 May
Hampton By Hilton Guanacaste Airport

About the area

Liberia

With a stay at Best Western El Sitio Hotel & Casino in Liberia, you'll be within a 15-minute walk of Sabanero Statue and Liberia Parque Central. .This hotel is 21.6 mi (34.7 km) from Coco Beach and 16.7 mi (26.8 km) from Rincón de la Vieja Volcano National Park.

What's nearby

  • Liberia Parque Central - 14 min walk - 1.2 km
  • Museo de Guanacaste - 15 min walk - 1.3 km
  • Iglesia Inmaculada Concepción de María - 16 min walk - 1.4 km
  • La Agonía - 3 min drive - 1.6 km
  • Galeria 1824 Gallery - 4 min drive - 3.3 km

Getting around

  • Daniel Oduber Intl. Airport (LIR) - 12 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Taqueria Mazatlan - ‬5 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Donde Pipe - ‬12 min walk
  • ‪Sushi To Go Liberia - ‬10 min walk

About this property

Best Western El Sitio Hotel & Casino

Hotel in Liberia with free breakfast and a fitness center
Best Western El Sitio Hotel & Casino offers 52 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers.

This Liberia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 52 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including outdoor tennis courts, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at El Rancho, a poolside restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily.
Featured amenities include a business center, luggage storage, and laundry facilities. Planning an event in Liberia? This hotel has 1830 square feet (170 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.
El Rancho - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Rancho

Things to do

  • 2 outdoor tennis courts
  • Bicycle storage
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • TV in common areas
  • Volleyball

Family friendly

  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 1,830 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (5:00 AM - 11:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Bicycles are not permitted in guestrooms. Bicycle storage is available at the front desk only.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

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Best Western El Sitio Hotel & Casino Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 345 out of 1000 reviews
Rating 8 - Good. 339 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great visit
Stayed 2 nights in Jan 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Lovely staff
Stayed 1 night in Dec 2024

2/10 Terrible

Dmitry

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The hotel is outdated, even by the standards of budget motels. It is poorly maintained, with everything appearing old and cheaply constructed. At 2 a.m., we were startled awake by loud noises from the street that sounded like gunshots. We couldn’t wait to leave the hotel as soon as possible. This experience is a significant disappointment for the Best Western brand, and we will seriously reconsider staying at any of their properties in the future.
Stayed 1 night in Jan 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casino close and misleading by hotel name on sites

Hotel close to plaza Rosa with great pizza restaurant and other fast food chains nearby, hotel ground nice with pool and plenty of sun loungers, our room was on ground floor close to reception area, heard traffic noise at night from cars on main road, the casino is permanently closed so disappointing and misleading to call it hotel and casino hotel on both hotels.com and the best western website as the name should not include the word casino if it’s not open! Good buffet breakfast included so overall a good place to stay, we used it for 1 night as a stopping point ready to cross border to Nicaragua the next day.
Stayed 1 night in Jan 2025

10/10 Excellent

angel

Safe.good attention
Stayed 7 nights in Jan 2025

10/10 Excellent

Patricia M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Blair Stanley

Liked: Staff & service, property conditions & facilities
Some of what they advertised was misleading? They advertise a hotel and casino but the casino has not been open since the Covid epidemic ? i do not think this style of hotel management could or would be used in Canada or the USA if they wanted to stay in business
Stayed 7 nights in Jan 2025

6/10 Okay

Alicia

Liked: Staff & service
Pool area was beautiful. Restaurant not good.
Stayed 3 nights in Jan 2025

8/10 Good

john

Disliked: Amenities
Towels were dirty/stained. Tried to get new bath towels told there are not anymore they are all in the dryer. The casino is closed looks like it’s been closed for a long time. Really worn out property. No refrigerator, no shampoo just a body wash. No ice or bucket.
Stayed 1 night in Jan 2025

10/10 Excellent

lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that there was an adult pool and a children's pool.
Stayed 1 night in Jan 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy from large trucks using jacobs brake.
Stayed 7 nights in Jan 2025

6/10 Okay

Thomas

Stayed 1 night in Jan 2025

6/10 Okay

Daphne

Travelled with family
It was very convenient when arriving late after a long flight. The early restaurant hours made it easy for us to get going early the next day. The restaurant food was average at best.
Stayed 1 night in Dec 2024

6/10 Okay

Barb

Stayed 1 night in Jan 2025

4/10 Poor

Michel

Travelled with partner
Disliked: Amenities, property conditions & facilities
The garden is the only nice thing in this hotel..
Stayed 5 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Dec 2024

6/10 Okay

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place but in a noisy area.
Stayed 1 night in Dec 2024

8/10 Good

Ryan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great place to stay either flying in or flying out. Everything you need is walking distance including grocery store, bank, restaurants, Walmart. There is NO casino on site. Apparently hasn’t been around for years. Also no airport shuttle included. Pool was awesome, so was the included breakfast. The only issue were the toilets in the rooms, they wont flush or fill back up. Staff were great and stored luggage when we arrived early and left late.
Stayed 1 night in Jan 2025

8/10 Good

Maria

Stayed 1 night in Dec 2024

6/10 Okay

kimberly

Stayed 1 night in Dec 2024

6/10 Okay

Eylin

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Christine

Travelled with family
Disliked: Staff & service
I tried to contact this property before arrival that we were going to be late checking in due to transportation and I never heard back. Once we arrived to the hotel at 1145 the front gate was padlocked shut. We wandered around to the back side of the hotel and found a way in and went to the lobby. There was no one around. We were calling out for people and then finally a man came from the back and “checked us in”. It does state 24hr front desk. Would've hoped at the minimum they would’ve answered me before I arrived so I could know where to go and what our plan was. Was an alarming arrival thinking I was going to have to sleep on the couches in the lobby.
Stayed 1 night in Dec 2024

4/10 Poor

Dan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The property is getting pretty run down. You can't have you r own food and drinks at the pool and the bartending staff does not use proper ingredients for drinks (even as simple as a margareta). The front desk staff was Awesome. It was fun to see all the exotic birds walking around the property.
Stayed 1 night in Dec 2024

2/10 Terrible

Elisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice hotel with a large pool and a restaurant
Stayed 1 night in Dec 2024