Where do i even start. This was not a good experience. Disappointed all around with the experience except for a few things. CONS: booked 2 king rooms and got 1 king 1 double and told "oh sorry theres nothing we can do to give you the other king room you booked as we are all booked up," 1 room was available at check in (king room) and told i had to return a few hours later for the second surprisethat was the double, stood in line for check in twice for 45 min minimum both times, only 2 washing machines available and constantly occupied (never got to use) stood un line to get tokens for the washer and drier and they were $5.50 each (wash and dry approx $11), tried to book the shuttle for the airport a few days prior and advised to ask reception at checkin (the day before), advised to speak to the next representative for the shuttle when getting the 2nd room i booked and by then the 5am shuttle i needed was full (max 9 people) and advised to take (pay) an Uber, the bed was hard and uncomfortable and the my bathroom had a foul poop smell. PROS: the pool was nice (in the sun all afternoon), the room was esthetically nice and had nice pillows, the restaurant had a very good meat lovers pizza but watered down sangria.