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El Cid El Moro Beach Hotel

3.5 star property

Photo gallery for El Cid El Moro Beach Hotel

Outdoor pool
View from room
3 restaurants, breakfast served
Interior entrance
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Room service

Explore the area

Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • El Cid Country Club Golf Course
    ‪19 min walk‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Cerritos Beach
    ‪12 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for One Bedroom Elite Golf Experience

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

One Bedroom Elite Golf Experience

  • 119 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Elite Golf Experience

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Luxury Elite Golf Experience

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Luxury Room

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Elite

Shower, free toiletries, hair dryer, towels

One Bedroom Elite

  • 119 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite

View from room

Suite

  • 119 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

El Cid Castilla Beach Hotel

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
3.9 out of 5, Good, (1080)
The price is NZ$339
for 1 room
includes taxes & fees
15 Apr - 16 Apr
El Cid Castilla Beach Hotel

About the area

Mazatlán

With a stay at El Cid El Moro Beach Hotel in Mazatlán (Zona Dorada), you'll be a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlán Aquarium. .This beach resort is 3.9 mi (6.2 km) from Cerritos Beach and 5 mi (8 km) from Plaza Machado.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • El Cid Country Club Golf Course - 19 min walk - 1.6 km
  • The Mazatlan Malecón - 3 min drive - 2.3 km
  • Mazatlán Aquarium - 7 min drive - 4.8 km
  • Mazatlan International Center - 7 min drive - 6.6 km
  • Cerritos Beach - 12 min drive - 6.3 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 35 min drive

Restaurants

  • ‪Panamá - ‬4 min walk
  • ‪Los Arcos - ‬2 min walk
  • ‪Villa Italia - ‬3 min walk
  • ‪Rico's Café Zona Dorada - ‬5 min walk
  • ‪La Casa Club el Cid - ‬8 min walk

About this property

El Cid El Moro Beach Hotel

Family fun on the beach, with outdoor pool, near Cerritos Beach
El Cid El Moro Beach Hotel offers 294 accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 294 guestrooms featuring flat-screen televisions. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this resort include concierge services, an arcade/game room, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at La Concha, one of the resort's 3 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and meeting rooms. A roundtrip airport shuttle is available for a surcharge.
La Concha - Overlooking the ocean, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).
La Conchita - This poolside bar serves light fare only.
Room service is available.

All-inclusive details

All-inclusive room rates at El Cid El Moro Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Internet access (surcharge)

Parking and transport

  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Concha
  • La Conchita

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Children's club
  • Children's pool
  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Free area shuttle
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 150.0 per night
Cribs (infant beds) are available for MXN 150.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: MXN 307 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: MXN 150.0 per night
  • Rollaway bed fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

El Cid El Moro
El Cid El Moro Beach
El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel Mazatlan
El Cid El Moro Beach Mazatlan
El Cid Moro
El Moro Hotel
Hotel El Moro
Hotel Moro
Moro Beach
El Moro Tower El Cid Mazatlan
El Cid Moro Beach Hotel
El Cid El Moro Beach Mazatlan
El Cid El Moro Beach Hotel Resort
El Cid El Moro Beach Hotel Mazatlán

El Cid El Moro Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 322 out of 855 reviews
Rating 8 - Good. 261 out of 855 reviews
Rating 6 - Okay. 127 out of 855 reviews
Rating 4 - Poor. 83 out of 855 reviews
Rating 2 - Terrible. 62 out of 855 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leanne

Stayed 7 nights in Nov 2024

4/10 Poor

Elsa, San Diego

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are terrible, including the pillows, which are super uncomfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Frank

Stayed 2 nights in Sep 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
El cid Moro has something for everyone , families can hang at the pool or couples on the beach or hot tub. Service is excellent and rooms and views are great. Downside is the food. Don’t go with the all inclusive since you’ll sour on the quality. Instead wander around to Shekinah Beach Club or Chile Pepers or Diego’s for great meals.
Stayed 5 nights in Dec 2024

8/10 Good

kelly

Stayed 7 nights in Nov 2024

10/10 Excellent

Renato, Compton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel with all inclusive option, no need to go out everything is conveniently in resort
Stayed 3 nights in Dec 2024

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort/hotel is beautiful, safe and great location. I booked a suite with ocean view and balcony which was perfect for myself. It was great I also had the all inclusive wristband. The only reason I will not give it a full 5 stars is because the employees who are serving you along the beach or the pool get very pushy with wanting to sell you alcohol bottles or yetii bottles. Once we refused to purchase, service completely stopped and would ignore our request. One server particularly got security involved saying I was sharing my drinks and food with my family members who did not have the wristband. Mind you we bought our own alcohol to have and made our drinks all of this because we didn't purchase anything from him. But he had no issue taking our tip money when we were serving him. Just be aware and don't fall for being upsold on anything. There's a beautiful grocery store across the way with everything you may need.

10/10 Excellent

Heike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience/ view/amenities were great!
Stayed 4 nights in Dec 2024

6/10 Okay

Antonia

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Lyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the rooms, the service and the location! My only complaints would be that the buffet food is fairly cold - it was rare to eat a hot/warm meal. You literally had to try and grab from the back of the tray as everything mid to front was cold. The pool is pretty dang cold as well. The resort is exceptionally clean.
Stayed 3 nights in Nov 2024

6/10 Okay

Angela, Ardrossan

Travelled with family
Liked: Staff & service, property conditions & facilities
Room was wonderful, the food was good (not great) but better with other restaurants that were included with the inclusive. Very strict on time with food menus; not-impressed, if you came 20 minutes early for breakfast you needed to wait 20 minutes before you could eat….even when the food is all laid out in front of you!
Stayed 6 nights in Nov 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Jodie Lynne

Travelled with family
Liked: Staff & service, amenities
Didn't like all the changes to the all inclusive package Will not be returning to this resort after many many many years of coming Thought it was very inappropriate to have children allowed at the swim up bar /pool area, so many kids were in that area we never got to go in and a cold drink. Need to make more adult only areas.....The kids were out of control and left us to have to deal with kids our whole trip, had to stay on the beach just to get some peace Wasnt
Stayed 7 nights in Oct 2024

2/10 Terrible

Valerie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Inaccurate fees when all inclusive. The quality of the food and beverages were below standards.
Stayed 4 nights in Oct 2024

2/10 Terrible

Valerie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Myriam

Stayed 3 nights in Sep 2024

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable todo muy bonito
Stayed 3 nights in Sep 2024

10/10 Excellent

Edmundo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location of property, many restaurants, if you choose not to eat on location, plenty of night activities if you choose to go out. Staff is friendly and willing to help.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, but the food isnt the best
Stayed 5 nights in Sep 2024

8/10 Good

Ricardo Magana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I didn’t like that it was close to a local bar and they didn’t have Pacifico’s beer at the resort bars.
Stayed 3 nights in Aug 2024

10/10 Excellent

Angel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for a birthday and everything was great
Stayed 3 nights in Aug 2024

8/10 Good

Yaritzi, west valley city

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Overall is a pretty outdated Hotel! In pictures things look newer. definitely NOT Recent, as far as cleaning it was not; pillows had a sweat smell upon arrival, did let staff know said they would clean, supposedly they did but smell was still there! Our phone did not work to dial reported 3 times & was not fixed. Aside from that staff was so kind and nice, all the waiters were amazing love the staff. For the price def expected more quality
Stayed 4 nights in Aug 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

nancy a cortes

Travelled with partner
Liked: Staff & service, amenities
Bathroom toilet dirty also my pillows requested to be removed from room
Stayed 4 nights in Aug 2024