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Barcelo La Nucia Palms

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barcelo La Nucia Palms

3 outdoor pools, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Lobby
Garden

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
PARTIDA BUENA VISTA 2, La Nucia, 3530
  • Terra Natura
    6 min drive
  • Guillermo Amor Municipal Stadium
    6 min drive
  • Villaitana Golf Course
    7 min drive
  • Alicante (ALC-Alicante Intl.)
    40 min drive

Room options

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Pool View

Premium bedding, minibar, in-room safe, desk

Superior Room, Pool View

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony (2 Adults + 2 Children)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Balcony (2 Adults + 2 Children)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Balcony

Premium bedding, minibar, in-room safe, desk

Junior Suite, Balcony

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony (2 Adults + 1 Child)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Balcony (2 Adults + 1 Child)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

La Nucia

Located in La Nucia, Barcelo La Nucia Palms is by the sea, within a 15-minute drive of Terra Mítica and Benidorm Palace. .This luxury hotel is 3.5 mi (5.6 km) from Poniente Beach and 4.7 mi (7.6 km) from Llevant Beach.

What's nearby

  • Terra Natura - 6 min drive - 5.5 km
  • Terra Mítica - 8 min drive - 6.4 km
  • Benidorm Palace - 11 min drive - 9.6 km
  • Aqualandia - 12 min drive - 10.2 km
  • Llevant Beach - 17 min drive - 7.6 km

Getting around

  • Benidorm Tram Station - 5 min drive
  • La Vila Joiosa Tram Station - 20 min drive
  • Alicante Intl. Airport (ALC) - 40 min drive

Restaurants

  • ‪Bar el Paso - ‬5 min drive
  • ‪Cafe Bar Albeniz - ‬6 min drive
  • ‪Carl’s Jr - ‬5 min drive
  • ‪KFC - ‬4 min drive
  • ‪La Picaeta - ‬6 min drive

About this property

Barcelo La Nucia Palms

Mediterranean hotel with 3 outdoor pools and a full-service spa
Barcelo La Nucia Palms offers 148 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

This La Nucia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 148 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a sauna, and a fitness center. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite for dinner at Restaurante Naziha, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a bus station shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Restaurante Naziha - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
La Santa María - This rooftop bar is located by the pool and specializes in local and international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
B-Heaven - This rooftop bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open select days.
Late night fare is available from 24-hour room service.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 19 per night)
  • Wheelchair-accessible parking available
  • Free off-site parking
  • Street parking available
  • Bus station shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurante Naziha
  • La Santa María
  • B-Heaven

Things to do

  • 3 outdoor pools
  • Bike tour information
  • Fitness centre
  • Full-service spa
  • Sauna

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Composting
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: EUR 19 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Barcelo La Nucia Palms Hotel
Barcelo La Nucia Palms La Nucia
Barcelo La Nucia Palms Hotel La Nucia

Barcelo La Nucia Palms Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 22 reviews" "
Rating 8 - Good. 6 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

9.0/10

Cleanliness

7.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Eliza

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Jul 2024

10/10 Excellent

Sam

Travelled with family, Travelled with group
A fabulous hotel with a wonderful team of management and staff. We will definitely be back!
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Exceeded expectations
Stayed 1 night in Jul 2022

4/10 Poor

Colin

Liked: Cleanliness, property conditions & facilities, room comfort
Not 5 star
Nice Hotel but is not 5 star . The food in the restaurant at night was awful as was the breakfast next day . It was cold and there were no name tags on the food so you have no idea what you are eating. Raised this with staff nobody was interested. I don’t know many 5star hotels that serve a buffet as an evening meal with no waiter service Left these comments on hotels own feed back form but yet have had no reply Other guests were not happy with the food quality in the restaurant The pool bar for lunch was perfect This was a birthday surprise for my partner Very disappointed I notice on other web sites that the quantity of food and ranking of this Hotel has been a common complaint
That was very true !!!! It was not a 5 star breakfast.🤔
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
From check-in (which took approx. 1 hour) to the room allocation (which was wrong on the first occasion, to the dinner (which was far short of 5*), to the pool capacity (whereby guests had essentially rushed down before breakfast to throw towels on all the loungers so that by 10am everything was full), the place has a sense of having been rushed into opening without having an experienced team nor set of policies in place. I struggle to see how this can be listed as a 5* hotel and, having stayed at others in the area, can comfortably say that it does not sit in the same category as them.
Stayed 2 nights in Aug 2021

6/10 Okay

Gerald

Liked: Property conditions & facilities, room comfort
Stayed 8 nights in Aug 2024

10/10 Excellent

Monica

Stayed 1 night in Jul 2024

8/10 Good

Henrikke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott sted
Et flott hotell. Rent og pent, nydelig suite. Synes ikke det lever helt opp til 5 stjerner, men absolutt et fint hotell. Mindre hotell enn jeg så for meg. Litt lite annet å gjøre for barn enn å bade, men fint basseng.
Stayed 2 nights in Jul 2024

10/10 Excellent

Monica

Stayed 2 nights in Jun 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 8 nights in Aug 2023

8/10 Good

Karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Jesus Manuel

Stayed 2 nights in Jul 2023

10/10 Excellent

Itziar Murga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel nuevo y decorado con gusto. No es demasiado grande, con lo que te sientes muy a gusto sin aglomeraciones. Personal muy amable. Desayuno muy rico, con productos de calidad. En definitiva, para repetir!!
Stayed 1 night in Jul 2022

6/10 Okay

José Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia en pareja
Hotel moderno, con buenos servicios, lo mejor los jardines y la piscina. Lo peor la cena, muy floja para la categoría del hotel, postres pobres y fruta reseca. El desayuno de gran calidad.
Stayed 1 night in Jul 2022

8/10 Good

jose maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volver
Magnifica decoración y una instalación muy cómoda y actual
Stayed 2 nights in Nov 2021

10/10 Excellent

Johan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Hotellet i sig är helt fantastiskt, restaurangerna likaså, men det som sticker ut är servicen - världsklass!
Stayed 2 nights in Aug 2021

2/10 Terrible

MARTIN GUSTAV

Liked: Cleanliness
Disliked: Staff & service, room comfort
Warning! Borderline Scam
The experience at Barcelo La Nuncia Palms was a big disappointment and borderline scam. Standards reflect a 3 star Motel, not a 5 star ‘luxury resort’, which is also reflected in the service level and compassion towards guests. One can accept a certain level of flaws with a newly opened hotel, but this was completely unacceptable and anyone considering to visit the hotel should be prepared to take a deep breath and monitor their pulse closely. Despite filling in all the information in their “pre check-in form”, we still had to queue and provide the same information again, then to be told that the room would not be ready until later (4 hours after check-in opens). Once arriving in the room, they had forgot towels, amenities, robes, water, etc. which was then blamed on Corona when questioning in the reception… unacceptable. After raising my voice, we received towels and the following day, we received two bottles of water (without bottle opener, not included). The pool area has one shallow pool for kids and one for adults. Despite this, one has to put up with screaming children in the adult pool with jumping and splashing, without the staff saying anything. The level of irritation amongst adults around the pool was high and nobody could relax. The pictures don’t give a fair view of the premises, and the surroundings are depressive with big supermarkets and car dealerships. Again, massive disappointment and I’ll be seeking compensation for these 4 days of misery.
Stayed 3 nights in Aug 2021

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Sympa mais du progrès à faire....
L'hôtel est très bien et encore neuf. Les chambres sont confortables et agréables pour un séjour en famille. La piscine est sympa. Bref tout est agréable...sauf le service. Les réceptionnistes ne vous accueillent même pas avec le sourire. Ça prend une plombe pour s'enregistrer. Le service de boisson à la piscine n'est pas top. Il faut aller commander soit même sa boisson. Bref, pas digne d'un 5*. Du progrès à faire à ce niveau là... On ne vous propose même le petit déjeuner, le spa, etc... Bref, on ne vous encourage pas à consommer.... Dommage!
Stayed 2 nights in Aug 2021

8/10 Good

IGNACIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UN CHECKING PARA OLVIDAR.....
Al ser Hotel de nueva apertura el personal estaba muy perdido, con mucha volunatad pero muy perdido. Lo peor fue el checking, tardamos mas de 45 minutos.........
Stayed 2 nights in Jul 2021