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H10 Tindaya

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for H10 Tindaya

5 outdoor pools, pool umbrellas, pool loungers
Desk, blackout curtains, free WiFi, bed sheets
Desk, blackout curtains, free WiFi, bed sheets
Lobby
Exterior detail

Reviews

8.2 out of 10

Very good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • Spa
  • Gym

Explore the area

Map
Punta del Roquillo s/n, Costa Calma, Pajara, Fuerteventura, 35627
  • Costa Calma Beach South
    5 min walk
  • Costa Calma Beach
    6 min walk
  • Pájara Beach
    12 min walk
  • Puerto del Rosario (FUE-Fuerteventura)
    56 min drive

Room options

View all photos for Superior Double Room, Sea View (3 adults)

Desk, blackout curtains, free WiFi, bed sheets

Superior Double Room, Sea View (3 adults)

  • 2 sq m
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Suite (Privilege 2 adults)

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite (Privilege 2 adults)

  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Sea View (2 adults and 1 child)

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite, Sea View (2 adults and 1 child)

  • 3 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Sea View (3 adults)

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite, Sea View (3 adults)

  • 3 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Sea View (3 adults and 1 child)

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite, Sea View (3 adults and 1 child)

  • 42 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Room Single Use, Partial Sea View

Desk, blackout curtains, free WiFi, bed sheets

Double Room Single Use, Partial Sea View

  • 2 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Single Use

Desk, blackout curtains, free WiFi, bed sheets

Double Room Single Use

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Privilege 2 adults and 1 child)

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite (Privilege 2 adults and 1 child)

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room Single Use Sunset View

View from room

Standard Double Room Single Use Sunset View

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Privilege 2 adults and 2 children)

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite (Privilege 2 adults and 2 children)

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, Sea View

Desk, blackout curtains, free WiFi, bed sheets

Superior Double Room, Sea View

  • 26 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite (Privilege 3 adults)

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite (Privilege 3 adults)

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (Privilege 3 adults and 1 child)

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite (Privilege 3 adults and 1 child)

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View (2 adults)

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite, Sea View (2 adults)

  • 3 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Sea View (2 adults and 2 children)

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite, Sea View (2 adults and 2 children)

  • 42 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Room (Privilege, 2 adults)

Desk, blackout curtains, free WiFi, bed sheets

Double Room (Privilege, 2 adults)

  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room (Privilege 3 adults)

Desk, blackout curtains, free WiFi, bed sheets

Double Room (Privilege 3 adults)

  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Double Room (Privilege 2 adults and 1 child)

Desk, blackout curtains, free WiFi, bed sheets

Double Room (Privilege 2 adults and 1 child)

  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Superior Double Room, Sea View (2 adults and 1 child)

Desk, blackout curtains, free WiFi, bed sheets

Superior Double Room, Sea View (2 adults and 1 child)

  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Double Room, Partial Sea View

Desk, blackout curtains, free WiFi, bed sheets

Double Room, Partial Sea View

  • 23 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Desk, blackout curtains, free WiFi, bed sheets

Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Pajara

With a stay at H10 Tindaya in Pajara (Costa Calma), you'll be within a 15-minute drive of Tarajalejo Beach and Esquinzo Beach. .This beach hotel is 0.2 mi (0.3 km) from Costa Calma Beach South and 0.7 mi (1 km) from Costa Calma Beach.

What's nearby

  • Costa Calma Beach South - 5 min walk
  • Costa Calma Beach - 6 min walk
  • Pájara Beach - 12 min walk
  • Playa Esmeralda - 9 min drive
  • Sotavento de Jandia Beach - 9 min drive

Getting around

  • Fuerteventura Airport (FUE) - 56 min drive

Restaurants

  • ‪Fuerte Action - ‬14 min walk
  • ‪H10 Tindaya - ‬5 min walk
  • ‪Rapa Nui Boardriders Bar - ‬11 min walk
  • ‪Restaurante Terraza del Gato - ‬2 min walk
  • ‪B-side café - ‬10 min walk

About this property

H10 Tindaya

Family-friendly fun at the beach, with 5 outdoor pools
H10 Tindaya offers 354 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Rooms open to balconies. Cable television is provided. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

5 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.
Make yourself at home in one of the 354 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this hotel include complimentary wireless internet access, concierge services, and free babysitting.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at Restaurante Betancuria, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is included.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Restaurante Betancuria - This buffet restaurant serves breakfast, brunch, lunch, and dinner.
La Choza Snack Bar - This bar serves lunch and light fare. Open daily.
Herbania Lobby Bar - Onsite piano bar. Open daily.
Restaurante Alisios - Overlooking the garden, this theme restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Restaurante Route 66 - This theme restaurant specializes in American cuisine and serves dinner only. Reservations are required. Open select days.

All-inclusive details

All-inclusive room rates at H10 Tindaya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 2 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar

Restaurants on site

  • Restaurante Betancuria
  • La Choza Snack Bar
  • Herbania Lobby Bar
  • Restaurante Alisios
  • Restaurante Route 66

Things to do

  • 5 outdoor pools
  • Arcade/games room
  • Archery
  • Basketball
  • Beach volleyball
  • Bike rentals
  • Bike tour information
  • Bike parking
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Hiking/biking trails
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball
  • Winery release events

Family friendly

  • 5 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free babysitting
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic soft drinks bottles
  • Reusable cups only
  • Romance packages available
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • LED light bulbs
  • Phone
  • Recycling
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Half board rate plans do not include drinks with meals.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 20 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from November to April
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

H10 Tindaya
H10 Tindaya Hotel
H10 Tindaya Hotel Pajara
H10 Tindaya Pajara
Tindaya
Tindaya H10
H10 Tindaya Hotel
H10 Tindaya Pajara
H10 Tindaya Hotel Pajara

H10 Tindaya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 129 out of 351 reviews" "
Rating 8 - Good. 145 out of 351 reviews" "
Rating 6 - Okay. 58 out of 351 reviews" "
Rating 4 - Poor. 8 out of 351 reviews" "
Rating 2 - Terrible. 11 out of 351 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Stayed 7 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surpassed expectations.
We had a great all inclusive stay at Tindaya. Service was excellent, staff very keen to assist us with our daughter who became poorly whilst away and make sure we were comfortable. We felt well cared for, food was good quality and lots of choice- same for drinks, stunning setting, a great place to stay.
Stayed 7 nights in Jan 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed AI Privilege which was definitely a highlight. Having access to the privilege facilities was definitely worth the extra money. The room was spotless and the food was delicious. Would definitely re book.
Stayed 7 nights in Jan 2024

10/10 Excellent

Patrick

Stayed 5 nights in Dec 2023

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location next to the beach with direct access from the hotel was incredible. Rooms were really well appointed for families (we were in a junior suite and had plenty of space). The staff were very friendly and helpful. The food was not amazing, despite having privilege access to the a la carte restaurants we were not impressed, which is a shame for such an otherwise amazing hotel.
Stayed 3 nights in Nov 2023

8/10 Good

Amie

Travelled with family
Liked: Property conditions & facilities, room comfort
Great hotel with excellent swimming pools for the kids. Kids club was very poor with only one person looking after sometimes 10-11 children. Food was a bit repetitive and not much of an option for children. Beach is amazing and the kids loved it. Rooms are nice and kept clean however the A/C in our room wasn’t great and was a struggle to get to sleep at night as too hot. Reported the problem but they said it was ok. Overall we enjoyed the stay but would probably give the hotel a 8 out of 10. Things to improve on.
Stayed 7 nights in Oct 2023

10/10 Excellent

Mr Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really loved our 5 night stay here. We had the privilege booking and had access to extra amenities. Would go back again in a heartbeat. Kids loved it with all the pools and splash park along with the kids club. The spa was lovely, and the hotel was clean and modern. Staff were mainly friendly, except a few members of staff- who I think were tired/over worked. Only down side would be the buffet doesn’t have a huge range of food- however I didn’t go hungry and had access to both à la carte restaurants. Would really recommend on the whole.
Stayed 5 nights in Jun 2023

10/10 Excellent

Elena

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Siarhei

Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
nothing special
the people working always seemed grumpy, breakfast was always over crowded unless you arrived at 7 am, pools and view from the pool were nice but feurteventura is pretty windy, our room was suppose to have a sunset view but only had a view of the mini golf course, parking was on the street or a dirt parking lot, the room was comfortable and clean, 10 min walk to costa calma town and beach, in the end nothing amazing and mothing very bad but would probably look for something else if i was to come back to the island
Stayed 6 nights in Mar 2022

8/10 Good

Chi

Stayed 6 nights in Feb 2022

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
This is a lovely hotel, it is extremely clean and well looked after. The room was comfortable. There was a wide variety of food at all meal times. The pool areas are fabulous and the views of the ocean are incredible. The only downside is the area, although there are beaches all around the hotel, the area is very quiet with not many bars or shops around. But a lovely stay
Stayed 7 nights in Feb 2022

8/10 Good

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were brilliant, food and drink were good, rooms and general areas were kept clean and maintained well. Covid management was very good.
Stayed 14 nights in Oct 2021

8/10 Good

Sora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2021

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday one night stay
Lovely hotel all staff friendly and efficient all areas clean food excellent compared to some other 4 star hotels also lovely location
Stayed 1 night in Feb 2021

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in nice all inclusive beach location
Lovely stay. Some services were closed as is to be expected at the moment but they catered for everything really well. Good food, Good service and good drinks. The pool area is lovely and the beach is fantastic! Would happily stay again
Stayed 2 nights in Jan 2021

8/10 Good

Marcos, London

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cercano a la playa e instalaciones en buenas condiciones. Buena relación calidad/precio
Stayed 1 night in Jan 2021

8/10 Good

Ivan, Fuerteventura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, the drinks were great using high quality alcohol which not many hotels do on all inclusive. The rooms are spotless clean and sea view is breathtaking. Covid secure meassures everywhere. The only thing is that the food in the restaurant is quite repetative and a bit limited but was tasty. Great staff. Great customer service from ebookers when booking.
Stayed 9 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi marido y yo estuvimos 6 días hospedados en este hotel y nos encantó. Estoy embarazada de 6 meses con lo cual queríamos una semana de relax y tranquilidad. Todo el personal fue muy amable. Tuvimos suerte y nos dieron una habitación con vistas al mar así que no tuvimos los problemas de ruidos que he visto en otras opiniones. La comida estaba bien, sobre todo la parte de pasta italiana, aunque los cócteles podrían mejorar un poquito o que por lo menos te pongan una imagen real de cómo son en la carta y no otra presentación totalmente distinta. Los animadores Nacho y Axis fueron encantadores y nos lo pasamos genial con ellos, intenten participar en las actividades y verán que bien se lo pasan! Cuando fuimos, la piscina de agua salada (la que tiene los toboganes para niños) estaba cerrada ya que estaba en obras, con lo cual nos imaginábamos que habría mucho ruido pero no nos molestó. Una sugerencia al hotel es que las clases de spinning en la piscina la hagan en la climatizada, ya que teníamos muchas ganas de hacerla pero el agua estaba congelada y no pudimos. Seguro que volveremos en un futuro y nos tocará usar el mini club :)
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Shame
First impression was good - given upgraded room but this unfortunately was over the spa and droning kept us awake all night.(had to be moved) Would advise travellers with food intolerances or allergies that the buffet is of no use to you. If you enquire about allergens in the restaurant you are mainly greeted by a shrug of the shoulders. Once complaints are made about this situation you can be offered separate food from a set menu, which is cooked at your request. The restaurant manager, Carlos, was excellent after the original complaints were made. Overall the expectations of a few relaxing days at the beach were spoilt by the first day of unnecessary problems.
Stayed 3 nights in Feb 2020

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Brilliant hotel...we loved our stay. Room was spacious and spotless..lovely toiletries and added extras ie toothbrush, comb, razor etc. Staff on desk very polite and helpful. Great selection of food and something for everyone. Very relaxing holiday and lovely walks on the beach. Lovely outdoor space to relax.Would have no hesitation in going back and hope too. Thank you for a great trip.
Stayed 4 nights in Jan 2020

8/10 Good

krystyna

Liked: Cleanliness, property conditions & facilities, room comfort
The staff in the Reception not nice. My partner last night had diarrhoea and vomiting. Food we had only in the Hotel. I reported this incidence to the reception but the lady was not nice and did nothing. She did not even to listen what he has eaten. It means that no lesson for other customers.
Stayed 11 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The cleanliness overall of the hotel was excellent. The staff showed a real care! Lunch and dinner staff were helpful and friendly. The pools were not heated. For my personal taste I found the resort a little isolated. The hotel ought to organise day trips, or boat trips...
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service
Got there at 1pm, told to go eat as the room was not ready and will phone me once ready. Got told room is ready at 315pm. Asked if it is a quiet and nice room, reception staff said yes its very nice! No porter so got directions to my room. Opened door and all you smell was mould! I asked to see the upgrade, which was exactly the same as the other room so i declined. The room has no kettle or iron, there was a mini fridge with no drinks or even water, was a safe however all these you need to request and pay an additional cost. Food / restaurant - was ok, very repetitive and bland. Not much choice, and be careful with the meat you choose as most of the meat i chose was pink inside or raw. Strange that they serve chicken nuggets for breakfast!!!! Pool bar served food also, limited choice. There is a Route 66 american restaurant, which I believed that you can use once per stay, this was not the case. Asked receptionist and she stated I had to pay eventhough I was all inclusive! I said im sure its included for me, she told me its not and to prove to her on my booking, how rude! Drinks - drinks are not bad, some known label brands included, however only one person serving behind each bar, and can cause long queues. Gym/Spa - Gym not bad, has a few things to use and adequate. To use the indoor pool, sauna is a 10 EURO charge per visit. Pool - need to pay deposit for pool towels, however 4 pools to chose from. location - Nothing around, hire a car and you will be fine.
Stayed 5 nights in Jul 2019