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Zel Punta Cana – All inclusive

4.5 star property

Photo gallery for Zel Punta Cana – All inclusive

2 outdoor pools, open 9:00 AM to 6:00 PM, free pool cabanas
Zel Swimup Master Suite | Terrace/patio
Zel Suite
Gym
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included

Explore the area

Map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    ‪12 min walk‬
  • Los Corales Beach
    ‪12 min drive‬
  • Bavaro Beach
    ‪17 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

View all photos for Zel Suite

Zel Suite

Zel Suite

  • 74 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Zel Swimup Suite

Premium bedding, minibar, in-room safe, laptop workspace

Zel Swimup Suite

  • 75 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Zel Two Bedroom Master Suite Swimup

Premium bedding, minibar, in-room safe, laptop workspace

Zel Two Bedroom Master Suite Swimup

  • 175 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Two Bedroom Master

Premium bedding, minibar, in-room safe, laptop workspace

Zel Two Bedroom Master

  • 175 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Master Suite

Premium bedding, minibar, in-room safe, laptop workspace

Zel Master Suite

  • 100 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Swimup Master Suite

Zel Swimup Master Suite | Terrace/patio

Zel Swimup Master Suite

  • 100 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Casa Zel SwimUp Suite

Casa Zel SwimUp Suite

Casa Zel SwimUp Suite

  • 328 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

View from room

Serenade Punta Cana Beach & Spa Resort - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, (6335)
The price is NZ$669
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Serenade Punta Cana Beach & Spa Resort - All Inclusive

About the area

Punta Cana

With a stay at Zel Punta Cana – All inclusive in Punta Cana (Bávaro), you'll be a 3-minute drive from Cocotal Golf and Country Club and 9 minutes from Downtown Punta Cana. .This all-inclusive property is 1.8 mi (2.9 km) from Los Corales Beach and 2.4 mi (3.8 km) from Cortecito Beach.

What's nearby

  • Cocotal Golf and Country Club - 12 min walk - 1.0 km
  • Downtown Punta Cana - 9 min drive - 5.8 km
  • Cortecito Beach - 11 min drive - 3.8 km
  • Los Corales Beach - 12 min drive - 3.0 km
  • Bavaro Beach - 17 min drive - 4.8 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Lobby Bar - ‬10 min walk
  • ‪World Cafe - ‬1 min drive
  • ‪Lobby Bar - ‬8 min walk
  • ‪Seaside Grill - ‬6 min drive
  • ‪Riviera Restaurant - ‬6 min walk

About this property

Zel Punta Cana – All inclusive

All-inclusive property with 4 restaurants connected to the convention center in Punta Cana
Zel Punta Cana – All inclusive offers 190 air-conditioned accommodations with outdoor private hot tubs and minibars. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 190 air-conditioned rooms featuring outdoor private hot tubs. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and minibars.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. This Mediterranean property also features complimentary wireless internet access, a hair salon, and wedding services. The complimentary beach shuttle makes getting to the surf and sand a breeze.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Volcan, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Volcan - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Nokyo - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Tacorini - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Parda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Tennis lessons
Access to 27-hole golf course
Golf open for guests ages 18 years old and older
Golf green fees
Transportation to golf course

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Nokyo
  • Parda
  • Tacorini
  • Volcan

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 5 outdoor tennis courts
  • Beach volleyball
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Optional golf privileges
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Magnifying mirror
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 4200 per pet, per night (maximum DOP 4600 per stay)
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: DOP 4200 per pet, per night (maximum DOP 4600 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Zel Punta Cana – All inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 575 out of 1085 reviews
Rating 8 - Good. 244 out of 1085 reviews
Rating 6 - Okay. 105 out of 1085 reviews
Rating 4 - Poor. 75 out of 1085 reviews
Rating 2 - Terrible. 86 out of 1085 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brianna, Ocean Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and staff was attentive.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nasmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2025

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravillosos fin de samane.
La visita y su estadía fue excelente,área de playa,recepción,bares y restaurantes. Área ambientalmente bien manejada.
Stayed 2 nights in Mar 2025

8/10 Good

Duerika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the beach with the bar and music i loved my villa it was sooooo nice
Stayed 3 nights in Feb 2025

10/10 Excellent

Ania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

sergio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise, great service and loved the food. Would def come back
Stayed 3 nights in Mar 2025

10/10 Excellent

Christiane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet safe place. I really enjoyed all it offers. We'll definitely go back
Stayed 9 nights in Mar 2025

10/10 Excellent

Derek

Liked: Property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Khadijah Amina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for 4 days for spring break! Very pretty resort. The staff was super friendly & helpful. I really enjoyed the morning workouts; HIIT at 8am with Kimberly was a 5/5! The beach club food was great I had lunch there every day! The sushi spot is not the best if you’re a sushi eater, but the steakhouse was also great! The buffet served a variety of things which were good. Another fav was the bathtub on the balcony. I love big tubs! Overall I give it 4.5/5 stars.
Stayed 3 nights in Mar 2025

10/10 Excellent

Roxanis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

LaToya Centoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I absolutely enjoyed ourselves the staff was amazing, the rooms were beautiful and well layed out, the food was good and the bar tenders were great! The spa and massage was perfect. Needless to say we were definitely blown away by the whole experience. They had activities and entertainment. There was little to no kids so very relaxing. I would highly recommend this for any adults looking to get away and relax without being completely bored.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife & I loved Zel . Everyone is super nice and friendly and super great staff . All together we had a great experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, service, suites and ambiance were wonderful. Kudos to Onix, from the resort and Claudio, from Destination Services, who made my vacation worry-free and so much more enjoyable. It was nice to have the "perrsonal attention!" I will definitely return to the Zel.
Stayed 4 nights in Mar 2025

8/10 Good

Aparna

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, and the staff were lovely. The food options weren't as robust as they could have been.
Stayed 6 nights in Feb 2025

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to go relax this is the resort…if you are looking for entertainment there is none other than yoga by the Pool. There is only three restaurantes. The buffet is very good i only wish they had Dominican food. The room Are decorated lovely i enjoyed it
Stayed 3 nights in Mar 2025

10/10 Excellent

Tiera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful the staff was great no complaints best part was the spa I feel in love
Stayed 3 nights in Jan 2025

10/10 Excellent

Aurora

Excelente resort en Bavaro. Completamente renovado, jardines preciosos, playa espectacular. Servicio genial de parte de todo el staff, diferentes opciones de comida (a la carte y buffet), actividades diferentes para elegir, pero también idea para gente que busca relajarse simplemente. Desde luego no dudaría en alojarme otra vez aquí y lo recomiendo totalmente!
Stayed 1 night in Mar 2025

10/10 Excellent

Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property, completely renovated and with excellent facilities and staff. Beach is great, the food is very good and the rooms are perfect. Absolutely highly recommended!
Stayed 1 night in Mar 2025

10/10 Excellent

Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, completely renovated and with amazing facilities. Beach is great, food was good and service was excellent. Highly recommended and I wouldn’t hesitate to stay here again if back in Punta Cana!
Stayed 1 night in Mar 2025

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Time Ever March 2025 Our trip was made even more special as we were celebrating my wife's birthday, and the resort's incredible staff went above and beyond to make it truly magical. From the moment we arrived, we were welcomed with warmth and hospitality that exceeded all expectations. Unforgettable Guest Experience We were fortunate to have Yohandy De La Cruz as our guest experience guide, and he was nothing short of phenomenal—one of the best we’ve ever encountered. His attention to detail, kindness, and dedication made all the difference. On the day of my wife’s birthday, Yohandy, along with his amazing teammates Fish (Jonh) and Nocturno, created an unforgettable beachfront experience. They set up a beautifully decorated bed on Punta Cana Beach during sunset, complete with personalized touches and stunning floral arrangements. Fish captured every precious moment with breathtaking photos, ensuring we had memories to cherish forever. Silvestre Bar – We met Mairenis, the bartender, but we quickly nicknamed her Piña because of her incredible piña coladas! She was an absolute sweetheart, ensuring we always had a drink in our hands and making every visit to the bar a pleasure. Voltaje Bar – Every night after dinner, we stopped by Voltaje Club, where Tatiana took our drink orders and, along with Fish, made sure we were having a blast. The energy here was electric, and the fun never stopped!
Stayed 4 nights in Mar 2025

8/10 Good

Taoreed

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was very polite and very helpful. Food was good, drinks amazing but the facilities look a bit tired in some certain areas, room size is fantastic and the grounds are the best I’ve been to. Great for morning and evening walks, would I go back, definitely.
Stayed 2 nights in Mar 2025

8/10 Good

Mary Jean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We went for a bachelorette party and had a lovely weekend overall. Food was great, drinks were delicious, and the staff was always ready to attend our needs. As a group of young girls we received some unwanted attention from staff/a guest, but as soon as the hotel was made aware on the first night they immediately took care of it and were constantly making sure we were having a good experience. Granted we were a loud group ourselves, everyone was extremely patient with us and I am overall very happy with how our trip turned out. I would recommend this place and I would stay again myself!
Stayed 3 nights in Feb 2025