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Waldhaus Flims Wellness Resort, Autograph Collection

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waldhaus Flims Wellness Resort, Autograph Collection

Indoor pool, outdoor pool, pool umbrellas
Exterior
Exterior
Exterior
Aerial view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa
  • Breakfast included
    Breakfast included

Explore the area

Map
Via Dil Parc 3, Flims, 7018
  • Flims Ski Resort
    2 min walk
  • Laax Ski Area
    12 min walk
  • Foppa Gondola
    16 min walk

Room options

View all photos for Superior Single Room, 1 Single Bed, Mountain View

Superior Single Room, 1 Single Bed, Mountain View

Superior Single Room, 1 Single Bed, Mountain View

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Suite, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Superior Suite, 1 Bedroom

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Mountain View (Balcony)

Deluxe Room, 1 King Bed, Balcony, Mountain View (Balcony)

Deluxe Room, 1 King Bed, Balcony, Mountain View (Balcony)

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View (Balcony)

Superior Room, 1 King Bed, Balcony, Mountain View (Balcony)

Superior Room, 1 King Bed, Balcony, Mountain View (Balcony)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Balcony

Junior Suite, 1 Bedroom, Balcony

Junior Suite, 1 Bedroom, Balcony

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom

Signature Suite, 1 Bedroom | Living room

Signature Suite, 1 Bedroom

  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About the area

Flims

With a stay at Waldhaus Flims Wellness Resort, Autograph Collection in Flims, you'll be on a lake, within a 5-minute drive of Flims Laax Falera Ski Resort and Flims Ski Resort. .This family-friendly hotel is 0.6 mi (0.9 km) from Spaligna and 0.8 mi (1.4 km) from Laax Ski Area.

What's nearby

  • Flims Ski Resort - 2 min walk - 0.2 km
  • Laax Ski Area - 12 min walk - 1.1 km
  • Lake Cauma - 18 min walk - 1.5 km
  • Laax Ski Resort - 3 min drive - 2.7 km
  • Flims Laax Falera Ski Resort - 4 min drive - 4.0 km

Getting around

  • Reichenau-Tamins Station - 13 min drive

Restaurants

  • ‪Stenna - ‬15 min walk
  • ‪DeliCious - ‬4 min walk
  • ‪Il Forno - ‬4 min walk
  • ‪Kaufmann Frauen - ‬4 min walk
  • ‪Ella - ‬14 min walk

About this property

Waldhaus Flims Wellness Resort, Autograph Collection

Family ski hotel with 4 restaurants
Waldhaus Flims Wellness Resort, Autograph Collection offers 73 accommodations, which are accessible via exterior corridors and feature DVD players and video-game consoles. A pillow menu is available. 48-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers.

This Flims hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include safes and portable fans. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

2 outdoor tennis courts and complimentary bicycles are featured at the hotel. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include sports massages and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 73 guestrooms featuring DVD players and LCD televisions. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with bathtubs or showers are provided. Conveniences include safes and desks, as well as phones with free international calls.
Spend the day on the slopes, or enjoy recreational amenities including an attached winery and outdoor tennis courts. Additional features at this hotel include concierge services, babysitting (surcharge), and a hair salon. You'll be on the slopes in no time with the complimentary ski shuttle.
Enjoy international cuisine at The Grand, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Planning an event in Flims? This hotel has 4499 square feet (418 square meters) of space consisting of conference space and meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 11:00 AM.
The Grand - This fine-dining restaurant specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available.
Gourmetrestaurant Epoca - This fine-dining restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Open select days.
Ristorante Pomodoro - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare.
Il Tschaler - This restaurant specializes in Regional cuisine and serves lunch, dinner, and light fare.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Historic Hotels of Europe.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and public transport

  • Self parking on site (CHF 25 per day; includes in/out privileges)
  • Valet parking on site (CHF 25 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle
  • Train station pick-up shuttle (surcharge)
  • Free ski shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:30 AM–11:00 AM
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Grand
  • Gourmetrestaurant Epoca
  • Ristorante Pomodoro
  • Il Tschaler

Things to do

  • 24-hour fitness centre
  • 2 outdoor tennis courts
  • Access to nearby indoor pool
  • Fitness classes
  • Bike rentals
  • Downhill skiing
  • Helicopter/aeroplane tours
  • Horse riding/hire
  • Indoor pool
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Spa services
  • Tennis
  • On-site winery
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • Children's club
  • DVD player
  • Free area shuttle
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference space (4499 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Detox wraps
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Lever door handles
  • Portable bath seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower

Entertainment

  • 48-inch LCD TV
  • TV channels
  • DVD player
  • Video game console

Food and drink

  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Recycling
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 135.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 25 per day (in/out privileges)
  • Valet parking fee: CHF 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 135.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Hotel im Waldhaus Flims Mountain Resort
Grand Hotel Waldhaus Mountain Resort
Grand im Waldhaus Flims Mountain
Grand Waldhaus Mountain
Grand Hotel im Waldhaus Mountain Resort
Grand im Waldhaus Mountain
Grand Hotel Waldhaus Flims
Grand Hotel Waldhaus
Grand Waldhaus Flims
Grand Waldhaus
Grand Hotel im Waldhaus Flims Mountain Resort Spa
Waldhaus Flims Hotel
Waldhaus Hotel
Waldhaus
Grand Hotel by Waldhaus Flims
Waldhaus Flims Wellness Resort
Waldhaus Flims Alpine Grand Hotel Spa
Waldhaus Flims Wellness Resort, Autograph Collection Hotel
Waldhaus Flims Wellness Resort, Autograph Collection Flims
Waldhaus Flims Wellness Resort, Autograph Collection Hotel Flims

Waldhaus Flims Wellness Resort, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 87 out of 131 reviews" "
Rating 8 - Good. 24 out of 131 reviews" "
Rating 6 - Okay. 10 out of 131 reviews" "
Rating 4 - Poor. 9 out of 131 reviews" "
Rating 2 - Terrible. 1 out of 131 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Denise

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Amazing staff, beautiful hotel and area and delicious food. I would move there ;)
Stayed 4 nights in Feb 2022

10/10 Excellent

Sumanjit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
This was a last minute booking for a girls spa weekend and we couldn’t have picked a better place. Beautiful location and property. All the staff were super friendly and down to earth and couldn’t do enough for us. The food in each restaurant was really delicious too plus a great wine list too!! The room was very spacious and luxurious as was the spa with a great range of treatment options with really lovely therapists.
Stayed 1 night in Jul 2021

10/10 Excellent

Bruna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Cleanliness
Pool and spa area was nice Room was not very clean Bathroom shower leaked, mold around shower Carpets looked stained and dirty Staff seemed overworked
Stayed 3 nights in Feb 2021

10/10 Excellent

Filip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel, extraordinary service, kids friendly. The whole family loved it
Stayed 1 night in Jan 2021

8/10 Good

Sébastien

Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Very friendly and service oriented staff. Room very clean but heating with conventional radiators. No way to control ambient temperature.
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely be back!
Beautiful hotel with great facilities and expansive grounds centrally located within Flims. Loved The Siam restaurant and breakfast spread!
Stayed 2 nights in Sep 2020

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class hotel
A very well kept hotel, service is great, breakfast buffet has everything you could wish for. Only eish i had known that the chalet rooms are in a separate building.
Stayed 1 night in Jun 2020

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay - will be back
Wonderful relaxing stay with the family. Food and friendly service were great and the kids were happy hiking with the family and playing in the kids club. Excellent Spa
Stayed 1 night in May 2020

4/10 Poor

Carolin

Stayed 2 nights in May 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just wonderful!
Absolutely wonderful. Amazing staff, very friendly and a superb location
Stayed 1 night in Jan 2020

6/10 Okay

Anette

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning setting, spacious rooms and and great facilities
Stayed 5 nights in Jul 2019

4/10 Poor

Hyungchul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Restaurant in the hotel ignored me
I was so disappointed by the restaurant Siam in the hotel. I went there to have dinner. I waited at the entrance of the restaurant until somebody guided me to a table. A manager came to me and said "What do you need?". He approached too closely to me so I had to step back, which was intimidating. I had a seat anyway, and ordered a menu (fried rice), then I waited long time. I knew things were slower in Europe, so waited longer. Since I waited enough, I tried to catch the manager while he was passing by. I raised my hand and was sure that he saw me, but he ignored me. I waited more and more time until one waitress asked "Do you want some desert?". At that time, I'd been waiting for 1 hour. I said that I ordered the menu, but the main dish hadn't been served. The waitress checked at the kitchen and said that there's no rice in the kitchen. I waited 1 hour to hear that the menu is not available. I was so upset and couldn't understand what happened. I complained to the manager (who was the residence manager) and also to the restaurant manager. Next day, the residence manager tried to explain. He said the things that happened were all mistakes. But, I still cannot understand how that kind of mistakes can happen. The restaurant manager and the residence manager were there in the restaurant, I was in the middle of the dining room. I don't understand how nobody resolved the issues.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great skiing
Lovely hotel excellent concierge Shame only one restaurant open in the evening on site
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Staff at the hotel were excellent. They went out of their way to make the service feel personal. We had the terrace rooms, which were large and very comfortable. Spa was large and well managed with lots of options. Buffet breakfast was extensive and well done. We have only compliments for every aspect of our stay.
Stayed 7 nights in Dec 2017

10/10 Excellent

Christophe O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Classic Swiss Spa
Classic old-school Swiss spa hotel but with a very modern and great spa. Excellent and friendly service, gorgeous grounds and amazing pools and saunas. Can't wait to return to Flims and the Grand Hotel Waldhaus!

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles sehr schön.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbar!
Stayed 1 night in May 2022