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SureStay Plus Hotel by Best Western The Villages

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SureStay Plus Hotel by Best Western The Villages

View from room
Lobby
Exterior
Lobby
Suite, 1 King Bed, Non Smoking, Balcony | Private kitchen

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1201 Avenida Central, Lady Lake, FL, 32159
  • Spanish Springs Town Square
    ‪7 min walk‬
  • Central Florida Health
    ‪15 min walk‬
  • Orange Blossom Hills Golf & Country Club
    ‪15 min walk‬
  • Ocala, FL (OCF-Ocala Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Microtel Inn & Suites by Wyndham Lady Lake/The Villages

Pool
Breakfast included
Pet-friendly
Parking included
4.0 out of 5, Very good, (1012)
The price is NZ$296
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Microtel Inn & Suites by Wyndham Lady Lake/The Villages

About the area

Lady Lake

With a stay at SureStay Plus Hotel by Best Western The Villages in Lady Lake, you'll be a 1-minute drive from Spanish Springs Town Square and 9 minutes from The Villages Market Square. .This hotel is 0.7 mi (1.1 km) from Central Florida Health and 0.9 mi (1.5 km) from Orange Blossom Hills Golf & Country Club.

What's nearby

  • Spanish Springs Town Square - 7 min walk
  • Orange Blossom Hills Golf & Country Club - 15 min walk
  • Water Oak Country Club Estates - 5 min drive
  • The Villages Market Square - 9 min drive
  • Nancy Lopez Legacy Golf & Country Club - 9 min drive

Getting around

  • Leesburg, FL (LEE-Leesburg Intl.) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪Panera Bread - ‬7 min walk

About this property

SureStay Plus Hotel by Best Western The Villages

Hotel with free breakfast, a short walk to Spanish Springs Town Square
SureStay Plus Hotel by Best Western The Villages offers 46 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to furnished balconies or patios. 40-inch flat-screen televisions come with cable channels.

This Lady Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 46 guestrooms featuring microwaves and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access and a vending machine.
Grab a bite from the grocery/convenience store serving guests of SureStay Plus Hotel by Best Western The Villages. A complimentary full breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Outdoor pool

Family friendly

  • Fence around the pool
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – May 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8:30 AM to 8:30 PM

Property is also known as

Surestay Plus By The Villages
SureStay Plus Hotel by Best Western The Villages Hotel
SureStay Plus Hotel by Best Western The Villages Lady Lake
SureStay Plus Hotel by Best Western The Villages Hotel Lady Lake

SureStay Plus Hotel by Best Western The Villages Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 225 out of 420 reviews" "
Rating 8 - Good. 99 out of 420 reviews" "
Rating 6 - Okay. 41 out of 420 reviews" "
Rating 4 - Poor. 25 out of 420 reviews" "
Rating 2 - Terrible. 30 out of 420 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot! Close to the Square and lots of dining/entertainment options. We stayed one night and everything was clean and fresh. Perfect location and priced reasonably. We parked and didn’t drive again until we went home. Everything was within a mile. The band at the Square was top notch Saturday the 26th.
Stayed 1 night in Oct 2024

10/10 Excellent

John A, Long Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Great property for a few night stay. Easy access to the villages.
Stayed 4 nights in Oct 2024

6/10 Okay

Crystal

Stayed 1 night in Oct 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tom at the desk was the best good customer service just so pleasant
Stayed 3 nights in Oct 2024

2/10 Terrible

Thomas

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lynda

Travelled with partner
There is a variety of shopping and places to eat within walking distance! Staff was excellent! Room and grounds clean and well kept!
Stayed 1 night in Oct 2024

6/10 Okay

Pamela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is old. The furnishings are dingy. There was blood on one of the pillows. I killed two bugs on the floor and there was a big daddy long legs spider in the corner. I would not stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfectly located for the event we were in town to attend. Veey nice balcony room overlooking a well maintained courtyard.
Stayed 1 night in Oct 2024

4/10 Poor

Ileana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Didn't like managing person. Very rude, broken curtains and no housekeeping done. No toiletries
Stayed 6 nights in Oct 2024

10/10 Excellent

Tianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Oct 2024

2/10 Terrible

Kenneth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Cleanliness/Atmosphere
Our stay was ok. I expected better with the Best Western and The Villages names attached to it. Front desk clerk during 1st shift on day of check in was rude, there were dead bugs all over the door to our room, cheese puffs in the dresser drawer, the carpet hasn’t been cleaned the children’s feet were black from it, the orange juice at breakfast was spoiled and while back and forth from the car to our room getting ready to leave, we were gagged by cigarette smoke.
Stayed 2 nights in Oct 2024

8/10 Good

Ron

Travelled with group
Liked: Amenities
…
Stayed 2 nights in Aug 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
The hotel was dirty apparently they did not have maintenance the sidewalks were disgusting stains and debris bug webs all around the doors trash cans overflowing staff wasn't nice the beds were horrible they were flat and very comfortable and what I can't believe is that they didn't even have a generator for their guests never again will I stay at a Best Western hotel!!!!!! Our stay was during Hurricane Milton 10/8-10/9 2024
Stayed 2 nights in Oct 2024

8/10 Good

Randy

Stayed 1 night in Oct 2024

4/10 Poor

Lynne

Old dirty
Stayed 3 nights in Oct 2024

8/10 Good

Li Chwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just about everything. For the area the price was excellent. staff was very helpful and friendly. Was very satisfied.
Stayed 1 night in Oct 2024

2/10 Terrible

sergio m, miami

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The Beds are the worse I have ever seen. We could NOT sleep in either rooms. This has to be addressed.
Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice suprise
We booked for one night, and decided to stay a second night. We did have to move rooms, but they moved us to the closest room, and put our new room at the top of the cleaning list so we could have an early checkin. Both room we stayed in were clean and comfortable. This is a great hotel for the price, and an easy walk to the Spanish Springs Village center.
Stayed 1 night in Oct 2024

10/10 Excellent

Wilmark

Stayed 1 night in Sep 2024

2/10 Terrible

Kaanita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the house for 3 days due to being hurricane victims for 2 seniors. Upon entering, the refrigerator was dirty and the bathroom walls appeared to have fecal matter on it. These were bought to the attention of the front desk, Daniela who said she was new and that a message was sent to the GM. She said there were no avail suites so they were stuck there. We also emailed the GM - Kimberly Ball and sent the pictures to show. Zero response. We called several times today (being a Monday), no one answers the phone lines. Totally unprofessional, appalling and unacceptable the way they treat hotel guests. We will take this further to ensure no other guests endures similar.
Stayed 2 nights in Sep 2024

2/10 Terrible

Louis

Business traveller
Needed to cancel the RSVP because of the hurricane. Called the hotel and Ms. Ward said she would cancel the RSVP. But I still don't see a credit.
Stayed 1 night in Sep 2024