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SureStay Plus Hotel by Best Western The Villages

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western The Villages

View from room
Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Balcony | Private kitchen
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1201 Avenida Central, Lady Lake, FL, 32159
  • Spanish Springs Town Square
    7 min walk
  • Central Florida Health
    15 min walk
  • Orange Blossom Hills Golf & Country Club
    15 min walk
  • Ocala, FL (OCF-Ocala Intl.)
    40 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Microtel Inn & Suites by Wyndham Lady Lake/The Villages

Pool
Breakfast included
Pet-friendly
Parking included
4.0 out of 5, Very good, (1002)
The price is NZ$167
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Microtel Inn & Suites by Wyndham Lady Lake/The Villages

About the area

Lady Lake

Located in Lady Lake, SureStay Plus Hotel by Best Western The Villages is within a 15-minute walk of Spanish Springs Town Square and Central Florida Health. .This hotel is 0.9 mi (1.5 km) from Orange Blossom Hills Golf & Country Club and 1.3 mi (2.2 km) from AdventHealth.

What's nearby

  • Spanish Springs Town Square - 7 min walk
  • Orange Blossom Hills Golf & Country Club - 15 min walk
  • Lakes Of Lady Lake Golf Club - 4 min drive
  • Water Oak Country Club Estates - 5 min drive
  • The Villages Market Square - 9 min drive

Getting around

  • Leesburg, FL (LEE-Leesburg Intl.) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪Panera Bread - ‬7 min walk

About this property

SureStay Plus Hotel by Best Western The Villages

Hotel in Lady Lake with free breakfast and a 24-hour front desk
SureStay Plus Hotel by Best Western The Villages offers 46 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to furnished balconies or patios. 40-inch flat-screen televisions come with cable channels.

This Lady Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 46 guestrooms featuring microwaves and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Grab a bite from the grocery/convenience store serving guests of SureStay Plus Hotel by Best Western The Villages. A complimentary full breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Outdoor pool

Family friendly

  • Fence around the pool
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – May 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8:30 AM to 8:30 PM

Property is also known as

Surestay Plus By The Villages
SureStay Plus Hotel by Best Western The Villages Hotel
SureStay Plus Hotel by Best Western The Villages Lady Lake
SureStay Plus Hotel by Best Western The Villages Hotel Lady Lake

SureStay Plus Hotel by Best Western The Villages Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 207 out of 384 reviews" "
Rating 8 - Good. 90 out of 384 reviews" "
Rating 6 - Okay. 35 out of 384 reviews" "
Rating 4 - Poor. 24 out of 384 reviews" "
Rating 2 - Terrible. 28 out of 384 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kaanita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the house for 3 days due to being hurricane victims for 2 seniors. Upon entering, the refrigerator was dirty and the bathroom walls appeared to have fecal matter on it. These were bought to the attention of the front desk, Daniela who said she was new and that a message was sent to the GM. She said there were no avail suites so they were stuck there. We also emailed the GM - Kimberly Ball and sent the pictures to show. Zero response. We called several times today (being a Monday), no one answers the phone lines. Totally unprofessional, appalling and unacceptable the way they treat hotel guests. We will take this further to ensure no other guests endures similar.
Stayed 2 nights in Sep 2024

2/10 Terrible

Louis

Business traveller
Needed to cancel the RSVP because of the hurricane. Called the hotel and Ms. Ward said she would cancel the RSVP. But I still don't see a credit.
Stayed 1 night in Sep 2024

4/10 Poor

Tiffany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldnt stay here again
The door to enter tge roon was disgusting, there were stains on the tub and bugs. There was a gap at the bottom of the entrance door. This is more like a motel, not hotel
Stayed 1 night in Sep 2024

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, rooms were clean, breakfast was good and staff was very helpful
Stayed 1 night in Sep 2024

6/10 Okay

Dean

Stayed 1 night in Sep 2024

10/10 Excellent

William

Stayed 1 night in Aug 2024

6/10 Okay

Heidi

Disliked: Property conditions & facilities
Our key worked the first nite, then the 2nd and 3rd nite we had to have them reprogramed. The carpet in the room by the first bed was WET on our last day. Dirty carpet, bottom of feet wet. No handlebars in the shower for handicap people (me), and the tub bottom was slippery. Had to put a towel down to take a shower. Two remotes for the TV. one to turn on, the other to watch tv. We NOT be staying there again. I guess you get what you pay for, rental was cheap..........$76. a nite.
Stayed 3 nights in Sep 2024

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Second stay at this hotel. A little aged but still a nice hotel with a decent free breakfast and close to everything!
Stayed 3 nights in Sep 2024

10/10 Excellent

anthony

Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Linda

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like a wet dog there was a huge bug in the shower the mattress was terrible
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Stayed 1 night in Aug 2024

8/10 Good

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didn't work
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Caitlin

Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dirty smelly could not stay had to leave
Stayed 1 night in Aug 2024

4/10 Poor

Dayana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed in room 219 of the hotel with my family. The door was covered in cobwebs and dirt, and the room smelled awful. My child had a severe allergic reaction and an asthma attack. The breakfast was good, and the customer service was excellent, but the room was horrible. I had problems with the key card because it was so dirty that it wouldn’t read. My husband had to go to the front desk, and they resolved it quickly. The sink was clogged when we went to brush our teeth, and the water would just stay there.
Stayed 1 night in Aug 2024

2/10 Terrible

Angela

Disliked: Staff & service
I actually want to file the police report I feel very violated and I feel it was a very traumatic experience what happened to me by the elderly gentleman that was in the office by screaming and yelling and cursing at me and calling me vulgar names he said he was having a horrible day wouldn't even help me threaten to call the police on me as I was sitting there crying he was laughing at me this was the most horrible experience I've ever had anywhere in public in mind entire life
Stayed 1 night in Aug 2024

10/10 Excellent

Bernadete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

EUDALMI, KISSIMMEE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, comfortable rooms, with full size shampoo, cream, condition and bodywash our ac unit was very loud, breakfast with the essentials to start the morning, ice machine on property very convenient, chili's restaurant next door, staff very polite. Definitely will stay again. Was my second time.
Stayed 1 night in Aug 2024

10/10 Excellent

jodi

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Nice little hotel. Area great and very helpful staff
Stayed 1 night in Aug 2024

6/10 Okay

Mark, ARLINGTON

Business traveller
Liked: Cleanliness, staff & service
had availability, but was expensive for what it was
Stayed 1 night in Aug 2024

4/10 Poor

Cynthia

Travelled with family
Disliked: Staff & service, room comfort
Don’t stay here
The “breakfast” was 3 choices of cereal, sausage and egg bites (the same over my 3 day stay) and a couple of bread options. Coffee from an antiquated machine. The AC in the room was so loud that I had to get ear plugs. There are two other hotels in the same square that are better options.
Stayed 1 night in Aug 2024

6/10 Okay

victoria lynn

Disliked: Amenities
It was fine. The breakfast was.......limited. The staff was nice when I passed them. It is in a very safe area. Plenty of restaurants and shops nearby. It was fine.
Stayed 3 nights in Aug 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brittney

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024