Located in Sulphur, Custom Touch Village-Sulphur is within a 15-minute drive of West Cal Arena and Events Center and Horseshoe Lake Charles Casino. .This motel is 9.5 mi (15.3 km) from Prien Lake Park and 9.7 mi (15.6 km) from Golden Nugget.
Lake Charles, LA (LCH-Lake Charles Regional) - 23 min drive
Restaurants
McDonald's - 6 min drive
McDonald's - 8 min drive
Domino's Pizza - 6 min drive
Raising Cane's Chicken Fingers - 7 min drive
Cracker Barrel - 6 min drive
About this property
Custom Touch Village-Sulphur
Motel with free parking, near West Cal Arena and Events Center
Custom Touch Village-Sulphur offers 233 accommodations with coffee/tea makers. Each accommodation is individually furnished. Full-sized refrigerators/freezers and microwaves are provided.
Bathrooms include showers. 32-inch flat-screen televisions come with premium satellite channels. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.
Make yourself at home in one of the 233 individually furnished guestrooms, featuring microwaves and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include coffee/tea makers, and housekeeping is provided weekly.
This motel offers designated smoking areas.
The front desk is staffed during limited hours. Free self parking is available onsite.
Languages
English, Spanish
Property amenities
Parking and public transport
Free self-parking on site
Family friendly
Full-sized fridge
Laundry facilities
Microwave
Guest services
Change of towels (on request)
Front desk (limited hours)
Housekeeping (weekly)
Laundry facilities
Accessibility
This property does not have any lifts
More
Designated smoking areas
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Heating (climate-controlled)
Bathroom
Shower
Entertainment
32-inch flat-screen TV
Premium channels
Satellite channels
Food and drink
Coffee/tea maker
Cookware/dishes/utensils
Microwave
Paper towels
Fridge
More
Individually furnished
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of USD 200.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Pet fee: USD 200.00 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Custom Touch Village Sulphur
Custom Touch Village-Sulphur Motel
Custom Touch Village-Sulphur Sulphur
Custom Touch Village-Sulphur Motel Sulphur
Custom Touch Village-Sulphur Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Friendly staff and very helpful. Room was clean but they only come to clean once a week to clean again and there is no trash cans or cleaning tools so garbage piles up and room gets dirty on top of being well over priced for the services you get.
Staff was nice at the office is the only good thing about this place. Health and safety hazards galore. Walked into room and noticed the smoke detector battery slot open without a battery. Mold on the bathroom ceiling and baseboards probably due to the exhaust fan not working. The air filter on the air conditioner was filthy. Also hard to tell if the door is locked or not because there is no deadbolt and no other security measure inside like a latch or something on the door. Sheets seemed to be half washed with a few curly black hairs similar to pubic hairs on them. The parking is ridiculous due to their not being ample room go park vehicles so it is over crowded. The refund policy is NO refunds whatsoever and I can see why with such poor conditions.
Jennifer
Stayed 1 night in Jun 2021
6/10 Okay
Verified traveller
Travelled with family
15 Jun 2021
Disliked: Staff & service
Rudeness of staff at check in. They claimed they didnt have our reservation and when i showed them confirnation I felt like they were forced to find accommodations for us. I reserved 2 rooms. One was fine but in the other one the TV and toilet didn't work.