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Casona Plaza Hotel Puno

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casona Plaza Hotel Puno

Premium bedding, down duvets, pillow-top beds, in-room safe
Reception
Double Room
Lounge
Interior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle Arequipa Nro 655, Puno, PUNO, PE
  • Puno Plaza de Armas
    1 min walk
  • Puno Cathedral
    2 min walk
  • Casa del Corregidor
    3 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.)
    69 min drive

Room options

View all photos for Basic Double Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Basic Double Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite

  • 81 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Quadruple Room, 1 Bedroom, Private Bathroom

Classic Quadruple Room, 1 Bedroom, Private Bathroom

Classic Quadruple Room, 1 Bedroom, Private Bathroom

  • 85 sq m
  • City view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Hacienda Puno

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.0 out of 5, Very good, (170)
The price is NZ$100
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hacienda Puno

About the area

Puno

With a stay at Casona Plaza Hotel Puno, you'll be centrally located in Puno, within a 5-minute drive of Lake Titicaca and Puno Central Market. .This hotel is 0.3 mi (0.5 km) from San Antonio Church and 0.3 mi (0.5 km) from Puno Plaza de Armas.

What's nearby

  • Puno Plaza de Armas - 1 min walk
  • Puno Cathedral - 2 min walk
  • Puno Central Market - 3 min walk
  • Pine Park - 4 min walk
  • Puno Port - 2 min drive

Getting around

  • Puno Station - 9 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 69 min drive

Restaurants

  • ‪La Casona - ‬3 min walk
  • ‪Mojsa Restaurant - ‬1 min walk
  • ‪Ricos Pan - ‬1 min walk
  • ‪La Casa del Corregidor - ‬3 min walk
  • ‪La Hacienda Restaurant - ‬2 min walk

About this property

Casona Plaza Hotel Puno

Art Deco hotel with free breakfast and a 24-hour business center
Casona Plaza Hotel Puno offers 60 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with cable channels and first-run movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 60 individually decorated guestrooms. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby. Additional features at this Art Deco hotel include a banquet hall and a vending machine.
Grab a bite to eat at LOS FAROLES, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. A cruise ship terminal shuttle is provided at no charge.
Guests are offered a complimentary buffet breakfast.
LOS FAROLES - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Off-site parking within 1640 ft (PEN 12 per night), from 6:00 AM to 9:00 PM; booking required
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free cruise terminal shuttle

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • LOS FAROLES

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 99
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Down duvet
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 21-inch TV
  • TV channels
  • First-run films

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: noon; Check-in end time: 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 9 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PEN 20.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 210 per vehicle (roundtrip)
  • Nearby parking fee: PEN 12 per night (1640 ft away; open 6:00 AM to 9:00 PM)
  • Rollaway bed fee: PEN 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property Registration Number 20406473091

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casona Plaza
Casona Plaza Hotel
Casona Plaza Hotel Puno
Casona Plaza Puno
Hotel Casona Plaza
Casona Plaza Hotel Puno
Casona Plaza Hotel
Casona Plaza Puno
Hotel Casona Plaza Puno
Puno Casona Plaza Hotel
Hotel Casona Plaza
Casona Plaza
Casona Plaza Hotel Puno Puno
Casona Plaza Hotel Puno Hotel
Casona Plaza Hotel Puno Hotel Puno

Casona Plaza Hotel Puno Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 33 out of 83 reviews" "
Rating 8 - Good. 30 out of 83 reviews" "
Rating 6 - Okay. 16 out of 83 reviews" "
Rating 4 - Poor. 3 out of 83 reviews" "
Rating 2 - Terrible. 1 out of 83 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Liza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff; it's just a little dated.
Stayed 1 night in Jul 2024

8/10 Good

carsten m

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base for Puno
My room was clean and the bedding etc in good condition. A radiator and spare blankets came in handy during the cold nights/mornings. The location, a couple of blocks from the main square, was excellent. Staff were all helpful and friendly. The breakfast was slightly limited for the size of the hotel. Fresh eggs, omelettes etc were available (and tasty) from the eggman, but if you were in a line behind a tour group, it night require patience as this was the only way to get cooked eggs. Given the nature of Puno and tourists' depatures for tours or buses at all hours, i found my sleep disturbed by the clatter of suutcases / chatter of guests on more than one occasion. I would recommend that at the next investment cycle, the hotel look into soundproofing / acoustics
Stayed 1 night in Jul 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Caleb

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 1 night in May 2024

10/10 Excellent

Sosana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the price
The room was very nice with clean bedding and bathroom. The hot water and shower pressure were decent. There is a heater in the room and extra comforters/ blankets in case it is a little colder. Staff are super friendly and helpful staff. Would definitely stay here again.
Stayed 1 night in Jun 2024

8/10 Good

David

Business traveller
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Zoila

Liked: Cleanliness, staff & service, property conditions & facilities
La adecuada ubicación del hotel.
Stayed 4 nights in Feb 2024

10/10 Excellent

Martin

Stayed 1 night in Jan 2024

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel with a friendly staff but unfortunately it has horrible Internet. If you are a tourist staying one night, it is a fine place. We were there for business and it has a lot of policies that are unfriendly to business travelrrs in addition to the Internet, which is often unusable. And instead of a managed WiFi they have five routers and you just have to find one that works We booked a larger room so we could have some private meetings only to find out that no guests are allowed in the room, which was never disclosed at booking. They did offer to let us meet in the common space but it was not as private. The breakfast is really nice and the rooms are spacious and modern.
Stayed 5 nights in Dec 2023

10/10 Excellent

Patrycja

Liked: Cleanliness, staff & service, room comfort
Highly recommend this hotel. The staff is extremely nice - they helped us out with with our reservation issue. Delicious breakfast, clean rooms. Perfect location.
Stayed 1 night in Oct 2023

10/10 Excellent

Rodrigo, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised how nice this place is , been a budget hotel. It is less than two minutes walk to main square. Front desk crew is so charming and helpful. Place offers a great breakfast buffet .
Stayed 1 night in Jul 2023

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautifully decorated and even has an elevator. The room was very spacious for a triple room. The front desk staff was accommodating and very helpful.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
I felt that the room was too dark aside from that I must say that they provide excellrnt service. I had altitude sickness and they call a doctor who came to my room. Their prices were very reasonable when it comes to the refreshments in the in room refrigerator.
Stayed 2 nights in May 2019

10/10 Excellent

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casino Plaza...not a shopping centre, but a nice H
A great location, just off the Plaza de Armas. A beautifully presented Hotel. Clean, comfortable and friendly staff. Spacious common areas, with a variety of seating. A reasonably priced restaurant, with nicely prepared food. The room was clean, comfortable bedding...with a functional private bathroom. We can recommend this Hotel, which is close to all amenities.
Stayed 1 night in Mar 2019

6/10 Okay

Mark

Liked: Staff & service
Stayed 2 nights in Dec 2018

6/10 Okay

Heidi, Olympia

Liked: Cleanliness, staff & service
Disliked: Room comfort
The location was good. The breakfast was adequate. We were also able to get our laundry done for a fair price. The room was nice. The only issues were that the room refrigerator did not work. The room internet was not working for all three days we were there. We had to go to the lobby for internet.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Close to one of the main city squares
Stayed 1 night in May 2018

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lauren, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in ideal location
My friend and I have been traveling in Peru and have lucked out in all the hotels we've stayed in thus far. We booked through Expedia and when we got off the bus, they said they didn't have a room for us...but when I arrived with our confirmation in hand, they got things going. The staff were friendly, informative and helpful. The beds were comfortable, though a bit dark in terms of lighting. This hotel was in a great location right near everything in Puno and we were happy we stayed there...and would definitely come again!
Stayed 1 night in Apr 2018

10/10 Excellent

Zappito, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, Good Location and Great Calue
Nice, clean, centrally located hotel in Puno with a very helpful staff. Betsy at the front desk was extremely professional and helpful. Rooms are in good condition and comfortable. Highly recommended for the discerning value travelers.
Stayed 2 nights in Apr 2018

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location
Central location, very nice staff,excellent service. Large and comfortable room. Nice breakfast buffet. Only negative comment is the lukewarm shower. Overall a great value. Would recommend.
Stayed 1 night in Oct 2017

6/10 Okay

Sandra

Liked: Room comfort
Underwhelming hotel with good location
Casona Plaza was an ok choice for Puno where choices are limited. It was quite dated but overall fairly clean and comfortable and our room (king suite) was spacious. There was a heater which was much appreciated as it was quite cool in September. The breakfast was average. The location was good for exploring Puno, close to restaurants, markets and the plaza with the cathedral. Puno overall felt safe to walk around. We were able to walk to the train station but would not advise it if you have luggage as the streets and sidewalks are uneven. Taxis were available and reasonable. Luckily we got a discounted rate for our room which made it a fairly good value. At full price I would have considered it way overpriced. There were a couple of negatives. There was no bottled water provided except through purchase at the minibar. In every hotel we stayed in for a month in Peru water was provided because the water in Peru is not drinkable. This is obviously standard practice in Peru hotels. Also the staff at the hotel, especially the front desk, seemed unfriendly, bordering on rude. Not sure what was going on but we would probably try a different hotel if we stayed in Puno again.
Stayed 1 night in Sep 2017

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
Noisy, but clean
A lot of street noise. Windows not sealed to keep out noise & cold. Internet not the best. Clean & comfortable room.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attractive hotel near city center
Stayed there only one night, found it similar to a nice hotel we stayed at in Lima and better than any of the other hotels we stayed at in Peru. Unfortunately they didn't have a room for us for additional nights, but we were able to use the computer in the lobby to find another hotel, and the Casona stored our luggage overnight until we were able to transfer it, so very helpful staff!
Stayed 1 night in Jul 2017