With a stay at Hacienda Puno, you'll be centrally located in Puno, within a 5-minute drive of Lake Titicaca and Puno Central Market. .This hotel is 0.1 mi (0.2 km) from Puno Plaza de Armas and 0.2 mi (0.3 km) from Casa del Corregidor.
What's nearby
Puno Central Market - 2 min walk - 0.2 km
Puno Plaza de Armas - 3 min walk - 0.3 km
Pine Park - 3 min walk - 0.3 km
Puno Cathedral - 7 min walk - 0.6 km
Puno Port - 17 min walk - 1.4 km
Getting around
Puno Station - 7 min walk
Juliaca (JUL-Inca Manco Capac Intl.) - 69 min drive
Restaurants
La Casona - 3 min walk
Mojsa Restaurant - 3 min walk
Ricos Pan - 1 min walk
La Hacienda Restaurant - 3 min walk
Rupha Cafe - 1 min walk
About this property
Hacienda Puno
Lakefront hotel with free breakfast and a 24-hour front desk
Hacienda Puno offers 64 accommodations with safes and hair dryers. Beds feature memory foam mattresses. LED televisions come with satellite channels.
Bathrooms include shower/tub combinations and complimentary toiletries. This Puno hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.
Stay in one of 64 guestrooms featuring LED televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite to eat at Taypicamana, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.
Taypicamana - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
Local area shuttle (surcharge)
Food and drink
Free buffet breakfast available daily
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Restaurants on site
Taypicamana
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Lift
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Business services
Business centre
Computer station
A meeting room
Accessibility
Lift
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Memory-foam mattress
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
TV/satellite channels
LED TV
More
Desk
Safe
Soundproofing
Turndown service
Policies
Check-in
Check-in start time: noon; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out
Check-out before 9:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of PEN 62.25 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
We have included all charges provided to us by the property.
Optional extras
Pet fee: PEN 62.25 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Property Registration Number 20406464181
We should mention
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
Property is also known as
Hacienda Hotel Puno
Hacienda Puno
La Hacienda Hotel Puno
Hacienda Puno Hotel
Hacienda Puno Puno
Hacienda Puno Hotel
Hacienda Puno Hotel Puno
Hacienda Puno Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 53 out of 167 reviews" "
10 - Excellent
53
Rating 8 - Good. 70 out of 167 reviews" "
8 - Good
70
Rating 6 - Okay. 30 out of 167 reviews" "
6 - Okay
30
Rating 4 - Poor. 8 out of 167 reviews" "
4 - Poor
8
Rating 2 - Terrible. 6 out of 167 reviews" "
2 - Terrible
6
8.4/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Eduardo, mclean
Travelled with family, Travelled with family and small children
10 Aug 2024
Liked: Cleanliness, staff & service, amenities
Lupe and Angelina and the rest of the staff were very nice.
The hotel is 1 block away from central plaza. A lot of restaurants and tour guide places around. The area around it is not loud so you will be able to rest.
I had a wonderful time staying in this hotel. The stuff was delightfully friendly and helpful, always there and always smiling. The room was lovely, with a sweet little niche with a table facing the big sort-of-french window - loved that bit! All the rest was great too. The breakfast good, again with a very friendly stuff.
All in all, I'll book there next time I'm in Puno for certain...
Nice 3 star hotel within 1 block from Plaza de Armas. Building is old and breakfast could improve, but considering price this is an excellent option in Puno.
The Hacienda Puno Hotel is a gem in Puno. The service is very friendly, the condition is very good, the location is perfect, and is a real value for the cost. The breakfast is plentiful and included but the cost of the food in the restaurant is a bit expensive.
Extremely friendly staff. I arrived late and left early so I did not get to use all of the facilities. The staff prepared a nice boxed breakfast without me asking. Loved having an elevator and the room was larger than average. It took a while for the electric wall heater to warm the room but there were plenty of warm blankets already on the bed. My room had a bay window complete with desk. The street noise did not bother me but if you are a light sleeper ask for a room away from the street.
The hotel is in easy walking distance to the plaza and other points of interest in Puno. Out room was a bit spartan, but very clean with comfortable beds. Fine for a twelve hour stay.
Nice hotel near Puno downtown and only 5 minutes in car to the port
Ricardo
Stayed 1 night in Nov 2017
2/10 Terrible
Joe
25 Nov 2017
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Hacienda Puno
Changed their prices on us.
Charged us 35 soles more for the tour we were on with other people and then the other folks all had lunch included in their tours but not us. Nope our hotel didn’t book us lunches.
Lastly, the place smells like cigarettes really bad. They get large tour groups that check in at all hours and just smoke in the lobby and their rooms, within minutes your room will smell like an ash tray.
A fast moving hail storm hit the city, while we were out. We caught a taxi back to our hotel but it let us out across the street. There was a river running down the street. The hotel doorman brought us boots to put on and helped us cross the street. The water was knee high. Now that's customer service!!!!!
Breakfast was nice, a bit of everything. Location was great, walkable distance to main square and shops.
Rooms big and clean. Hot water pressure good. Overall it was good experience.
The hotel is really in the center of Puno. You can get to restaurants, supermarket and the plaza by walk. Although it's next to the street, it's not noisy at night. The hotel staff is very friendly and the buffet breakfast is decent, too. From the sixth floor, you can see Lake Titicaca.
The location is central, but the city has very little to offer. Primarily it is a stopping point for those visiting Lake Titicaca and the floating islands. That said, the hotel is a nice little oasis in an otherwise bland neighborhood. The rooms and bathrooms were spacious and the breakfast was good.