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Hyatt Regency Hill Country Resort & Spa

4.0 star property

Photo gallery for Hyatt Regency Hill Country Resort & Spa

3 outdoor pools, pool cabanas (surcharge), pool loungers
Meeting facility
Terrace/patio
2 bars/lounges, cocktail bar
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Spa
  • Pool
  • Room service
  • Parking available

Explore the area

Map
9800 Hyatt Resort Dr, San Antonio, TX, 78251
  • Hill Country Golf Club
    ‪1 min walk‬
  • Westover Hills Lung Center
    ‪14 min walk‬
  • San Antonio SeaWorld
    ‪6 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Patio

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Patio

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio (Preferred)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Patio (Preferred)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio (Preferred)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Patio (Preferred)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Shower)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Patio (Hill Country, Preferred)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Patio (Hill Country, Preferred)

  • 22 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Patio

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Patio

  • 22 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Balcony

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Balcony (Hill Country)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Balcony (Hill Country)

  • 22 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Patio

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Hill Country)

Premium bedding, pillow-top beds, in-room safe, desk

Suite (Hill Country)

  • 22 sq m
  • Sleeps 8

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About the area

San Antonio

Located in San Antonio (Far West Side), Hyatt Regency Hill Country Resort & Spa is within a 15-minute drive of Joint Base San Antonio and University of Texas at San Antonio. .This family-friendly hotel is 8.9 mi (14.4 km) from St. Mary's University and 9.3 mi (14.9 km) from Lackland Air Force Base.

What's nearby

  • Hill Country Golf Club - 1 min walk
  • San Antonio SeaWorld - 6 min drive
  • Aquatica San Antonio Waterpark - 9 min drive
  • San Antonio Aquarium - 11 min drive
  • Lackland Air Force Base - 17 min drive

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 21 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Harbor Market - ‬5 min drive
  • ‪Burger Boy - ‬5 min drive
  • ‪Marco's Pizza - ‬5 min drive

About this property

Hyatt Regency Hill Country Resort & Spa

Suburban San Antonio hotel in Far West Side with 5 restaurants
Hyatt Regency Hill Country Resort & Spa offers 500 accommodations with iPod docking stations and video-game consoles. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 3 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 500 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 37-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Pamper yourself with onsite massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor swimming pools or 3 hot tubs. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Antlers Lodge, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in San Antonio? This hotel has 74002 square feet (6875 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Antlers Lodge - This restaurant serves dinner only.
Charlie's Long Bar - This restaurant serves dinner and light fare. Open daily.
Springhouse Cafe - This restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
General Store - Onsite coffee shop. Open daily.
Woodbine Lobby Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 25.00 per night; includes in/out privileges)
  • Valet parking on site (USD 45.00 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 12-25 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Antlers Lodge
  • Charlie's Long Bar
  • Springhouse Cafe
  • General Store
  • Woodbine Lobby Bar

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • 3 hot tubs
  • Access to nearby indoor pool
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free water park access
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Spa services
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Access to nearby indoor pool
  • Arcade/games room
  • Children's pool
  • Fence around the pool
  • Free cots/infant beds
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Lazy river
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Golf clubs
  • Golf lessons with a pro
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (74002 square feet)
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - sports

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Fireplace in reception
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Digital channels
  • iPod dock
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges USD 4.13 for credit card payments
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 4.13 per accommodation, per night
  • Resort fee: USD 52.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per day
  • Credit card charges are subject to a surcharge of USD 4.13

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Hill Resort
Hill Country Hyatt
Hill Country Hyatt Resort
Hill Country Resort
Hyatt Hill Country
Hyatt Regency Hill Country
Hyatt Regency Hill Country Resort
Hyatt Regency Hill Country Resort San Antonio
Hyatt Regency Hill Country San Antonio
Regency Country
Hyatt Hill Country Resort San Antonio
Hyatt Hill Country San Antonio
Hyatt Regency Hill Country Hotel San Antonio
Hyatt Regency Hill Country Resort Spa

Hyatt Regency Hill Country Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1003 reviews
Rating 8 - Good. 190 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 59 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service
Nice hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Karina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 2 nights in Nov 2024

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and efficient valet
Stayed 1 night in Nov 2024

10/10 Excellent

mike

Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Stayed 2 nights in Nov 2024

4/10 Poor

Christen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property itself wasn't bad. The room I was assigned was nice and big and even clean with a view or garden green with doors to walk out and enjoy which was great! *Tiny Shower - BUT in such a large room the shower was tiny (ti-i-neee). And there was a seat in it that could not be moved. I could barely navigate, therefore it took me twice and long and probably twice the amount of water to shower because I could barely move. * Ice Machine RIGHT next door - I could hear the motor (or something "humming" all night long. * Construction - On the second morning I was awoken by the sound of banging...then drilling. I look out and there are roughly 10 men standing around watching one guy make noise. I have no problem with maintenance but it would have been nice to have a courtesy warning. That said - I would return to try again if I'm ever in the area but I now know I need to be vigilant with questions about the room - How BIG (or small) is the shower stall? Are all amenities available? Is the assigned room in a loud zone/construction area??? Hope this helps improve for others
Stayed 2 nights in Nov 2024

2/10 Terrible

marisel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay to participate in the STCH Ministries golf tournament.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristella

Travelled with family
Very clean and helpful there was no need to leave the resort if you just want to stay and relax they have everything from food to activities all weekend
Stayed 2 nights in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
The resort was under construction which we did not know about. That meant the Golf course and the Spa did not have all areas available for use. Another issue for us was the pets in the dining areas. Out in the patio is fine, but why inside?
Stayed 3 nights in Oct 2024

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2024

10/10 Excellent

Reyaan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to come and stay at. Very safe !!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Olivia

Stayed 1 night in Sep 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a burnout San Antonio couple, we really needed a quiet getaway with a view to recharge. Heaven with the Front Desk did absolutely everything she could to accommodate us! Such a nice experience. Planning on coming back for a family staycation soon!
Stayed 2 nights in Oct 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Loyd Alan, BRYANT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Vicente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very well set up for kids and families
Stayed 3 nights in Oct 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing!!
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet property with updated rooms. The exterior of the property can use some updating, some rotting wood frames and the pool area can be updated.
Stayed 1 night in Oct 2024

10/10 Excellent

Loyd Alan, BRYANT

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. If you like Diet Coke or Sweet N Low sweetner take your own. Just a preference. You can buy these in the store there. Overall a cool place with some cool history.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not Great
Unfortunately this was a disappointing experience. The property is very nice but they gave us the wrong room twice, had to be on the phone 15 minutes and transferred four times before given an accessible room that did not have a tub when I let them know we were staying with kids. They basically said they were sold out so I I had to take what they had and they offered no accommodation. The dining is underwhelming and overcrowded - be prepared WELL in advance to ensure your kids can eat as the place is swarming witb families. We came for a birthday celebration and again, very nice resort. But lacking the experience and serve for the rate.
Stayed 1 night in Oct 2024

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort
Amazing resort for a couples getaway or family vacation! Super clean, relaxing and had lots of activities!
Stayed 2 nights in Oct 2024