Heritage Hotel Lancaster

3.0 star property

Photo gallery for Heritage Hotel Lancaster

Exterior
Seasonal outdoor pool, pool umbrellas
Breakfast, lunch and dinner served
Interior entrance
Buffet

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
500 Centerville Rd, Lancaster, PA, 17601
  • Dutch Apple Dinner Theatre
    ‪1 min walk‬
  • Franklin & Marshall College
    ‪7 min drive‬
  • Spooky Nook Sports
    ‪9 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪34 min drive‬

Room options

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, Accessible

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Jetted Tub, Pool View

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Lancaster

Located in Lancaster, Heritage Hotel Lancaster is a 1-minute drive from Dutch Apple Dinner Theatre and 7 minutes from Franklin & Marshall College. .This hotel is 4.9 mi (7.9 km) from Millersville University and 4.9 mi (8 km) from Spooky Nook Sports.

What's nearby

  • Dutch Apple Dinner Theatre - 1 min walk - 0.1 km
  • Franklin & Marshall College - 7 min drive - 7.8 km
  • Millersville University - 8 min drive - 8.0 km
  • Spooky Nook Sports - 9 min drive - 8.0 km
  • Lancaster Marriott at Penn Square - 9 min drive - 8.9 km

Getting around

  • Lancaster Station - 8 min drive
  • Harrisburg Intl. Airport (MDT) - 34 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Panera Bread - ‬4 min drive
  • ‪Two Cousins Pizza - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Bob Evans - ‬6 min walk

About this property

Heritage Hotel Lancaster

Hotel with free parking, steps from Dutch Apple Dinner Theatre
Heritage Hotel Lancaster offers 164 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 35-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 164 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Lancaster? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Heritage Hotel Lancaster has a restaurant serving breakfast, brunch, lunch, and dinner.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 16.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,844 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Direct Key mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 10.95 for children
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Heritage Hotel
Heritage Hotel Lancaster
Heritage Lancaster
Heritage Hotel Lancaster Hotel
Heritage Hotel Lancaster Lancaster
Heritage Hotel Lancaster Hotel Lancaster

Heritage Hotel Lancaster Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1121 reviews
Rating 8 - Good. 397 out of 1121 reviews
Rating 6 - Okay. 113 out of 1121 reviews
Rating 4 - Poor. 45 out of 1121 reviews
Rating 2 - Terrible. 37 out of 1121 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Stayed 1 night in Dec 2024

10/10 Excellent

Irene K

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big thanks for great staff
Perfect overnight stay as usual. Ernie at the front desk, so helpful and professional. Saw Craig …he’s friendly, nice and happy to be an ambassador for this lovely property! Mark at the bar in Loxelys- great great and Noah too.
Stayed 1 night in Dec 2024

10/10 Excellent

ANNMARIE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid place to stay, clean and very convenient. Rooms are not as sound proof but staff did try to enforce curfew.
Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
Stayed with family and my 4 year old to see Frozen at Dutch Apple. Hotel was comfortable and I’m good condition. Cleanliness wasn’t 5 star but maybe 4.5.. pretty good but did see some dust etc on baseboards. Beds were clean and comfortable. Would definitely come again.
Stayed 1 night in Dec 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities
We love the hotel for being convenient, laid back style with delicious dining. Close to everything Lancaster. We did not like booking through Expedia because we were not able to cancel or modify our travel arrangements
Stayed 2 nights in Dec 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for soccer tournament we were attending.
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to our destination of the Dutch Apple Theatre.
Stayed 1 night in Dec 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL AROUND GREAT!! MY DOGS LOVED THEIR STAY.
Stayed 1 night in Dec 2024

6/10 Okay

Rachel

Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff person. Ease of check-in.
Stayed 1 night in Dec 2024

6/10 Okay

Kathleen

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service
👍
Stayed 1 night in Dec 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Madhel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, comfortable, clean
I love this hotel. We stay every year. Right next to Dutch Apple Theater. It is in the heart of Lancaster County. Great location, a short drive to downtown Lancaster, Lititz, Ephrata, Ronks, Manhiem & Elizabethtown. The hotel is large, has a restaurant, & plenty of parking. 6 mins away there is a park with bike trails, and bird watching. The rooms are very quiet, comfortable, cozy. They have a refrigerator, microwave, coffee pot, incredibly comfortable beds & the best towels. We have stayed here 7 years in a row Thanksgiving weekends.
Stayed 2 nights in Nov 2024

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
The wifi signal was weak, and I couldn't get the digital key app to work, but the stay was otherwise great.
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Staff very accommodating and friendly. We arrived early and we were allowed to check in early which doesn’t happen very often. We really appreciated it.
Stayed 1 night in Nov 2024

10/10 Excellent

Marie

Stayed 2 nights in Nov 2024