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Heritage Hotel Lancaster

3.0 star property

Photo gallery for Heritage Hotel Lancaster

Fountain
Breakfast, lunch and dinner served
Lounge
Standard Room, 2 Queen Beds
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
500 Centerville Rd, Lancaster, PA, 17601
  • Place, Dutch Apple Dinner Theatre
    ‪1 min walk‬
  • Place, Leisure Bowling & Golfing Center
    ‪2 min drive‬
  • Place, Dutch Wonderland
    ‪17 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(43 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(54 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, Pool View

Deluxe Room, 1 King Bed, Jetted Tub, Pool View

Deluxe Room, 1 King Bed, Jetted Tub, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Accessible

  • Sleeps 4
  • 2 Double Beds

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About the area

Lancaster

Located in Lancaster, Heritage Hotel Lancaster is a 1-minute drive from Dutch Apple Dinner Theatre and 7 minutes from Franklin & Marshall College. .This hotel is 4.9 mi (7.9 km) from Millersville University and 4.9 mi (8 km) from Spooky Nook Sports.

What's nearby

  • Dutch Apple Dinner Theatre - 1 min walk - 0.0 km
  • Leisure Bowling & Golfing Center - 2 min drive - 2.8 km
  • Franklin & Marshall College - 8 min drive - 8.5 km
  • Tanger Outlets Lancaster - 17 min drive - 20.7 km
  • Dutch Wonderland - 17 min drive - 21.0 km

Getting around

  • Lancaster Station - 8 min drive
  • Harrisburg Intl. Airport (MDT) - 34 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪New Town Food and Spirits - ‬2 min drive
  • ‪Centerville Diner - ‬20 min walk
  • ‪Arby's - ‬2 min drive
  • ‪APlus at Sunoco - ‬3 min walk

About this property

Heritage Hotel Lancaster

Heritage Hotel Lancaster offers 164 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 35-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 164 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Lancaster? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Heritage Hotel Lancaster has a restaurant serving breakfast, brunch, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 16.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,844 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1969
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 10.95 for children
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Heritage Hotel
Heritage Hotel Lancaster
Heritage Lancaster
Heritage Hotel Lancaster Hotel
Heritage Hotel Lancaster Lancaster
Heritage Hotel Lancaster Hotel Lancaster

Heritage Hotel Lancaster Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1001 reviews
Rating 8 - Good. 281 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Cherelle

Stayed 2 nights in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and room was very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room.
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good staff. Everything was within 10min drive
Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Check in was easy. Staff was so nice. Loxley’s was amazing. Ate at the bar and the waiter (wish I got his name!) was wonderful. While it’s a little dated, the layout is amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Cherelle

Liked: Cleanliness, staff & service, amenities
Staff was great. Room was clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
We stay there multiple times a year..the rooms are always comfortable and clean (also recently updated)... The buffet breakfast is great ( gluten free items( and the restaurant as well
Stayed 1 night in Oct 2025

2/10 Terrible

Tom

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Under age kids screaming, slamming doors, running up and down the halls. Bumping into elderly people 230am Cops were called for kid screaming and cursing in the hallway. 3, 14-16 yrs old in rooms by themselves as the parents illegally dropped them off and left. Hotel staff did nothing for anyone for hours 230 in the morning
Stayed 1 night in Nov 2025

10/10 Excellent

Jose L

Stayed 2 nights in Oct 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient location to shopping and amusement park. Nice, clean room with comfortable beds. Friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service
Very friendly and courteous staff. Beautiful and clean room
Stayed 1 night in Oct 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was the usual assortment. Food was ok... Selection could have been better.
Stayed 2 nights in Oct 2025

6/10 Okay

Jake

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms are old and though clean just in need of updating. My kids and I both woke up in the morning with sore throats. My.son who has dust allergies coughed all night from the dusty old carpet. The bathroom drop ceilings you could see dust and dirt in the seams of the pannels. And when booking the site said nothing about the $16.00 a head breakfast charge for what looked no different than your average hotel free continental breakfast. The rooms are small, bathroom is very small. You'll have your shoulder in the shower curtain sitting on the toilet. I've stayed in much nicer for less money.
Stayed 1 night in Oct 2025

10/10 Excellent

Irene K

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great buffet breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Aminata

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

RITA, ROCHESTER

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Oct 2025

8/10 Good

Russ

Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at this hotel several times while visiting our daughter in college. Never a bad experience. It’s clean, quiet, staff is friendly, right off the highway in an area with lots of things around.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ruth, Quarryville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and relaxing. Ernie is an asset to the establishment. He is friendly and professional.
Stayed 2 nights in Oct 2025

10/10 Excellent

Asante

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner at Loxley'd was great. Pet friendly accommodations is very important to us and greatly appreciated
Stayed 2 nights in Oct 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Busy road that cuts through parking lot. Odd place to have the road cut through and makes the area busier than it needs to be. Price is high for room. I’ve stayed at nicer places for less cost.
Stayed 1 night in Oct 2025

10/10 Excellent

jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Rooms were clean! Good location! Will definitely stay again when in the area!
Stayed 1 night in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025