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Lancaster Marriott at Penn Square

3.5 star property

Photo gallery for Lancaster Marriott at Penn Square

2 bars/lounges, rooftop bar
Meeting facility
3 restaurants, breakfast, lunch served; local and international cuisine
Lobby
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Pool
  • Gym
  • Breakfast available

Explore the area

Map
25 South Queen Street, Lancaster, PA, 17603
  • Central Market
    ‪1 min walk‬
  • Lancaster Marriott at Penn Square
    ‪1 min walk‬
  • Lancaster County Convention Center
    ‪3 min walk‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner (Hearing Accessible)

Pillow-top beds, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Corner (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, City View

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View, Corner

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View, Corner

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 32 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Pillow-top beds, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Corner

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Lancaster

With a stay at Lancaster Marriott at Penn Square, you'll be centrally located in Lancaster, steps from Central Market and Lancaster Marriott at Penn Square. .This spa hotel is 0.6 mi (0.9 km) from Lancaster County Convention Center and 1.2 mi (2 km) from Franklin & Marshall College.

What's nearby

  • Central Market - 1 min walk - 0.1 km
  • Lancaster Marriott at Penn Square - 1 min walk - 0.2 km
  • Fulton Theatre - 3 min walk - 0.3 km
  • Lancaster County Convention Center - 3 min walk - 0.3 km
  • Franklin & Marshall College - 3 min drive - 2.0 km

Getting around

  • Lancaster Station - 3 min drive
  • Harrisburg Intl. Airport (MDT) - 37 min drive

Restaurants

  • ‪Annie Bailey's Irish Public House - ‬2 min walk
  • ‪Tellus360 - ‬2 min walk
  • ‪Shot And Bottle - ‬1 min walk
  • ‪Yorgos Restaurant & Lounge - ‬1 min walk
  • ‪Prince Street Cafe - ‬3 min walk

About this property

Lancaster Marriott at Penn Square

Central Lancaster hotel connected to the convention center, steps from Central Market
Lancaster Marriott at Penn Square offers 416 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lancaster hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Stay in one of 416 guestrooms featuring LCD televisions. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, shopping on site, and a ballroom.
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lancaster? This hotel has 72204 square feet (6708 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Exchange - This rooftop bar serves lunch and dinner. Guests can enjoy drinks at the bar.
Plough - This restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Two Kings - This restaurant serves breakfast only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 18.50 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges

Restaurants on site

  • The Exchange
  • Plough
  • Two Kings

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (72204 square feet)
  • A meeting room

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 51
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 61
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 122
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Pillow-top mattress

Bathroom

  • Bathroom (partially open)
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.50 per person
  • Fee for in-room wireless internet: USD 11.95 per day (rates may vary)
  • Self parking fee: USD 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lancaster Marriott Penn Square
Lancaster Penn Square Marriott
Marriott Lancaster Penn Square
Marriott Penn
Marriott Penn Hotel
Marriott Penn Hotel Lancaster Square
Lancaster Marriott At Penn Square Hotel Lancaster
Lancaster Marriott Penn Square Hotel
Marriott Penn Square Hotel
Marriott Penn Square
Lancaster Marriott at Penn Square Hotel
Lancaster Marriott at Penn Square Lancaster
Lancaster Marriott at Penn Square Hotel Lancaster

Lancaster Marriott at Penn Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Miguel

Stayed 2 nights in Nov 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicr Stay
Beautiful hotel, but would like a microwave and room service. it was difficult to not have a microwave or room service.
Stayed 3 nights in Nov 2024

6/10 Okay

Rich E

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Great location, for a Hilton to take over.
No valet, no bellhop, must park in parking garage at convention center and none of which they tell you in person or online. Room was dusty and many areas of the room have not ever been cleaned. Zoom in on photos and you can see what I’m talking about. One of the three restaurants is only open for breakfast, the other two only take walkins to sit/stand at bar as they only seat you in the dining room with a reservation; even with empty tables everywhere. Not at all customer friendly and definitely don’t care you are staying at hotel.
Stayed 5 nights in Nov 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Nov 2024

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed under one roof
Stayed 1 night in Nov 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Clyde, chseapeake

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant and staff outstanding. Did not like that there was no drop off guest and luggage entrance. Loved the rooftop bar but did not like that couldn’t access from inside the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Gail

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
They do not have parking for this hotel. You have to park and pay at a near by lot.
Stayed 1 night in Nov 2024

4/10 Poor

Shenita

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service
We loved the room. Very clean and quiet. However, there was construction at the front entrance and we had to ask a construction worker how to enter the building. Then we had a hard time finding the entrance to the garage. After construction is finished things should be great!
Stayed 1 night in Oct 2024

6/10 Okay

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room itself was great! Very clean however entering the hotel was a mess...the only instruction I received was to enter the garage and I ended up walking in circles to find said entrance. Another issue was only one elevator was working until the day we left and there is 18 or 19 floors in the whole hotel. I also couldn't connect my visit to the app at all and had to pay for internet despite having an account. No working vending machine on our floor so we had to go out at night to pick up snacks and drinks while the surrounding area had a massive homeless community.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yarden, chapel hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and view for the town. Staff was very nice. The area is center to the city which was great but it didnt have a lot to do as its a small city
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Carolyn

na
Stayed 1 night in Oct 2024

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Anke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and the staff is very friendly
Stayed 1 night in Oct 2024

10/10 Excellent

drew

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location in the center of the city
Stayed 1 night in Sep 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Beryl

Travelled with group
Disliked: Staff & service, property conditions & facilities
Marriott should be ashamed of how this property looks and is being operated currently (September 2024). They are doing construction of the front entrance, so there is no place to pull your car up when you arrive. They have a side entrance, however to pull your car up, you are in a lane of traffic and people driving by will honk and almost run into your car. They instruct guests to park in the parking lot for the convention center (around the block), and then "bring your bags through the sky-walk." This is not convenient in any way, and if you can't find a parking spot close to the sky-walk entrance you have to carry your bags around the parking garage, then carry them through the sky-walk, and into the hotel. When we checked in (around 5 pm) there was NO hotel staff to help with the bags. After speaking with multiple front-desk staff finally one of the front-desk staff helped with the bags. The rooms are very average. And the location is pretty poor, it feels unsafe at night. The only friendly and helpful Marriott staff member was the concierge. I would never stay at this hotel again, and not recommend it.
Stayed 2 nights in Sep 2024

10/10 Excellent

jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Funda

Stayed 1 night in Sep 2024