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During the checkin we requested a crib, they told us it will be sent to our room shortly.
After 30 min it came, but it had dirty linen. We took a picture of it and showed it to someone at the front desk who apologized and agreed to send us new crib linen.
The next morning, we requested two bathrobes and one of them came wet. We asked the housekeeper to exchange it and he said he will bring us a new one, but never came.
Briefly, the hotel service needs to be improved.
This Marriott needs to share its secret with its other branches! The food, ambience, staff, service, etc. were all Top Notch! I can't say enough about this locale. I highly recommend it!
The Munich Marriott is a hotel I’d recommend to anyone. It was not even a 5 minute walk to the U6 train, the area it’s located in seemed off the beat and path, and the hotel itself had so much to offer. The sports bar had a great vibe and menu. The front desk personnel seemed to be available 24/7 if you needed them. I couldn’t recommend this hotel more!