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Sofitel Montevideo Casino Carrasco and Spa

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Montevideo Casino Carrasco and Spa

Lobby sitting area
Meeting facility
Water view
Minibar, in-room safe, desk, laptop workspace
Superior Room, 1 Queen Bed, City View | City view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Rambla Republica de Mexico sn, Montevideo, 11500
  • Carrasco Beach
    1 min walk
  • Sofitel Montevideo Casino
    1 min walk
  • Rambla of Montevideo
    11 min walk
  • Montevideo (MVD-Carrasco Intl.)
    14 min drive

Room options

View all photos for Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, View

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed, View

  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, View

Minibar, in-room safe, desk, laptop workspace

Luxury Room, 1 Queen Bed, View

  • 38 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, View

Suite, 1 King Bed

Suite, 1 King Bed, View

  • 85 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Montevideo

With a stay at Sofitel Montevideo Casino Carrasco and Spa in Montevideo (Carrasco), you'll be a 1-minute drive from Carrasco Beach and 5 minutes from Landia. .This casino hotel is 3.3 mi (5.2 km) from Roosevelt Park and 5.3 mi (8.6 km) from World Trade Center.

What's nearby

  • Carrasco Beach - 1 min walk - 0.2 km
  • Sofitel Montevideo Casino - 1 min walk - 0.2 km
  • Roosevelt Park - 6 min drive - 5.3 km
  • World Trade Center - 10 min drive - 8.6 km
  • Montevideo Shopping Mall - 10 min drive - 8.7 km

Getting around

  • Pando Station - 24 min drive
  • Carrasco Intl. Airport (MVD) - 14 min drive

Restaurants

  • ‪La Madriguera Café - ‬5 min walk
  • ‪Manzanar - ‬3 min walk
  • ‪Bocatti Empanadas - ‬15 min walk
  • ‪García Parrilla Clásica y Bar - ‬4 min walk
  • ‪Río Café & Restaurante - ‬3 min walk

About this property

Sofitel Montevideo Casino Carrasco and Spa

Luxury Montevideo hotel in Carrasco with a full-service spa
Sofitel Montevideo Casino Carrasco and Spa offers 116 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

SoSpa has 4 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 116 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a 24-hour health club or an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at 1921, a beachfront restaurant which features a garden view. You can also stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Montevideo? This hotel has 17696 square feet (1644 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
1921 - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Tea Gallery - This beachfront bar specializes in international cuisine and serves dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: UYU 900-1000 for adults and UYU 900-1000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • 1921
  • Tea Gallery

Things to do

  • 24-hour fitness centre
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Bike rentals
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Indoor pool
  • Private winery tours
  • Public winery tours
  • Sauna
  • Seasonal outdoor pool
  • Wine-tasting room
  • Winery release events

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (17696 square feet)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 150
  • Grab bar in shower
  • Shower grab bar height (centimetres): 80
  • Hand-held shower head
  • Height-adjustable showerhead
  • Magnifying mirror
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 60
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 casino gaming tables
  • 400 casino slot machines
  • 4 casino VIP rooms
  • At least 80% of lighting from LEDs
  • Bingo
  • Biodegradable coffee stirrers
  • Casino (67813 square feet of space)
  • Casino sportsbook
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of UYU 3500 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for UYU 5000 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property from November 15 to the day after Easter: Uruguay value-added tax (10%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately UYU 900 to 1000 for adults, and UYU 900 to 1000 for children
  • Airport shuttle fee: UYU 900 per vehicle (one-way)
  • Pet fee: UYU 3500 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: UYU 5000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The seasonal pool will be open from November to March
Pool access available from noon to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Sofitel Hotel Montevideo Carrasco Casino
Sofitel Montevideo Casino Carrasco
Sofitel Montevideo Casino Carrasco Hotel
Sofitel Montevideo Casino Carrasco Spa
Sofitel Montevio Casino Carra
Sofitel Montevideo Casino Carrasco and Spa Hotel
Sofitel Montevideo Casino Carrasco and Spa Montevideo
Sofitel Montevideo Casino Carrasco and Spa Hotel Montevideo

Sofitel Montevideo Casino Carrasco and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 337 out of 496 reviews" "
Rating 8 - Good. 93 out of 496 reviews" "
Rating 6 - Okay. 38 out of 496 reviews" "
Rating 4 - Poor. 13 out of 496 reviews" "
Rating 2 - Terrible. 15 out of 496 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful front desk that helped me book an airline reservation
Stayed 3 nights in Jul 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. One of my favourite. Historic building that has been very tastefully restored. Rooms are modern and comfortable. Great breakfast. In Carrasco, which is very safe and infinitely preferable to the city centre (Montevideo is a small city, so getting downtown is super easy). I will definitely go back.
Stayed 5 nights in Jun 2024

10/10 Excellent

Robin, Taylors

Stayed 1 night in Jun 2024

10/10 Excellent

Duane

Liked: Property conditions & facilities
Good
Stayed 2 nights in May 2024

10/10 Excellent

YUHEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Estela Beatriz, Oradell

Stayed 3 nights in Jun 2024

8/10 Good

Frank

Stayed 3 nights in Jun 2024

10/10 Excellent

Stephen

Stayed 1 night in May 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2024

6/10 Okay

Raja

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointed
Great property, but poorly managed and dilapidated. It is not not up to the normal fine standards of the Sofitel brand.
Stayed 3 nights in Apr 2024

6/10 Okay

Mary, Glen Rock

Travelled with partner
Liked: Cleanliness, amenities
The property is in a great area with lots of dining options. The exterior of the building is stunning. Our room was in need of some updating. The carpeting needed updating and the patch work done to the ceiling was visible. Additionally on our second night the television and several electrical outlets were not working. The initial person who checked us in was not so welcoming. When I asked for a.room with a water view she told me that all of the rooms in the hotel were taken but I had a great city view. Which was untrue, the view was of a mechanical unit. After unpacking we came down and she then asked if we wanted to change rooms the following day, not after unpacking for a 2 night stay. Later we went to reception for recommendations for things to do and places to eat and were given a restaurant which was closed in Monday’s and a museum which was also closed. Needless to say after ubering to both locations it was not only disappointing but a waste of time. On a positive note.. you can’t beat the location and the property has many amenities.. sadly our room was not up to Sofitel standards.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about the level of service and quality provided by this hotel. The place is spectacularly beautiful and the rooms are spacious. The on site restaurant is excellent as are the restaurants in the immediate neighborhood. In addition, the place is across the street from the beach. Finally, the price is extremely competitive. I’ll be back.
Stayed 3 nights in Mar 2024

4/10 Poor

Owen

Travelled with family
Liked: Cleanliness
Dear Manager, I hope this letter finds you well. I recently had the pleasure of staying at your esteemed establishment, the Sofitel Hotel in Montevideo. While I appreciated many aspects of my stay, there were a few areas that fell short of expectations for a five-star hotel experience. Firstly, upon arrival, I encountered issues with the room amenities. The air conditioning unit emitted a disruptive noise throughout the night, which affected my ability to rest comfortably. Although the other concerns, such as the malfunctioning fridge and warm water, were promptly addressed, albeit in an unusual Way by locking me out of the cabinet where the fridge was and where teacups so I could not make tea.. the noise from the air conditioning persisted. Additionally, the service experience was not as seamless as I had anticipated. On multiple occasions, I encountered difficulties with the key cards for the lift, which required replacement. While these issues were minor, they detracted from the overall guest experience. Furthermore, I observed instances where the approachability and problem-solving skills of the staff could be improved. Instead of embracing a can-do attitude and finding solutions to challenges, there seemed to be a default response of "that's not possible." And "I will check "For instance, when seeking assistance from the front desk and reception, although very polite and courteous, I encountered delays and ultimately had to resolve matters independently. One partic
Stayed 2 nights in Mar 2024

8/10 Good

maria, buenos aires

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice stay
Stayed 1 night in Apr 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in front of the beach. The staff are amazing. The room we got had a view of the beach and was big with bathroom separate from the shower. We dined at their restaurant for dinner where every recommendation for appetizers, entree and dessert was better than the next. I would definitely stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location in safe walkable neighborhood. Well appointed room, excellent restaurants, casino and spa. I will return.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restoration of a very classic hotel!!
Stayed 1 night in Feb 2024

10/10 Excellent

Brent, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sofitel was terrific. Recommend staying here. Classic traditional hotel with great service. It's located in a beautiful neighborhood at one end of montevideo. Restaurants and shopping just behind the hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Luis

Stayed 2 nights in Feb 2024

8/10 Good

Laurence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was comfortable. good beds.
Stayed 1 night in Jan 2024

8/10 Good

Antonio, vancouver

Staff
Stayed 3 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Calvin, porter ranch

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I booked a room at the Sofitel with one Queen size bed to enjoy during the day and let the children sleep at night for a few hours while my wife and I spent time at the hotel’s casino until our 3am departure time to catch our flight to the US. Our goal was to not sleep at night in Montevideo and sleep instead during our entire 13 hour flight combo to Los Angeles, CA to avoid jetlag. Upon our arrival, the hotel management insisted that we purchase a second room because per their policy, two adults and two children could not stay in one room no matter the circumstances. It should not be up to hotel management to decide how I want to spend the night with my family. I have never experienced such strictness and rude attitude anywhere I have travelled. Even though I am fluent in Spanish, it is not my primary language. I still did my best to explain the reason why I chose to book one room instead of two, to no avail. We were given a separate room, not connected to ours, for our two daughters. My daughters' room had a connecting room not belonging to us, and even though I asked for that door to be locked, it didn't happen. We had to place our luggage in front of the door to avoid an unwanted intrusion. We arrived at the hotel around 11am. There was not a single restaurant that offered any kind of food at that time of day. Our only available option was to order food to our room. Overall, a horrible experience that shattered my opinion on the Sofitel brand.

10/10 Excellent

Adam