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Hôtel & Spa - Thalazur Arcachon

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel & Spa - Thalazur Arcachon

Sauna, hot tub, steam room, body treatments, hydrotherapy
Indoor pool, outdoor pool
Lobby lounge
Reception
Sauna, hot tub, steam room, body treatments, hydrotherapy

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
9 Avenue Du Parc, Plage des Abatilles, Arcachon, Gironde, 33120
  • Thalazur Thalassotherapie Arcachon
    1 min walk
  • Plage des Abatilles
    6 min walk
  • Arcachon Bay
    7 min walk
  • Arcachon (XAC-La Teste de Buch)
    12 min drive

Similar properties

Room

Les Vagues Hôtel & Spa

Pool
Spa
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (8)
The price is NZ$443
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Les Vagues Hôtel & Spa

About the area

Arcachon

When you stay at Hôtel & Spa - Thalazur Arcachon in Arcachon, you'll be next to a golf course, a 1-minute drive from Arcachon Bay and 8 minutes from Dune of Pilat. .This beach hotel is 0.1 mi (0.1 km) from Thalazur Thalassotherapie Arcachon and 0.2 mi (0.4 km) from Bay of Biscay.

What's nearby

  • Thalazur Thalassotherapie Arcachon - 1 min walk
  • Plage Péreire - 13 min walk
  • Casino D'Arcachon - 4 min drive
  • Port d'Arcachon - 7 min drive
  • Arcachon Beach - 9 min drive

Getting around

  • Arcachon Station - 8 min drive
  • Merignac Airport (BOD) - 45 min drive

Restaurants

  • ‪Le Paradiso - ‬3 min drive
  • ‪Bar Restaurant du Soleil - ‬5 min walk
  • ‪Les Pins du Moulleau - ‬2 min drive
  • ‪Chez Tony - ‬2 min drive
  • ‪Niniche du Moulleau - ‬2 min drive

About this property

Hôtel & Spa - Thalazur Arcachon

Beach hotel with outdoor pool
Hôtel & Spa - Thalazur Arcachon offers 124 accommodations with safes and bathrobes. Each accommodation is individually furnished and decorated. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desk chairs and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and thalassotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Stay in one of 124 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy French cuisine at Cote d Arguin, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Arcachon? This hotel has 3983 square feet (370 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cote d Arguin - Overlooking the pool and garden, this restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 23 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Cote d Arguin

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Tennis lessons
  • Wedding services

Business services

  • Computer station
  • Conference space (3983 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 8 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 81
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 75
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

More

  • Connecting rooms available
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 1 2024 to April 6 2025 (dates subject to change):
  • One of the swimming pools
The property is closed between January 19 and January 28.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.82 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 15 to October 30
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 13 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel les bains d'Arguin Thalazur
Hotel les bains d'Arguin Thalazur Arcachon
les bains d'Arguin Thalazur
les bains d'Arguin Thalazur Arcachon
Hôtel bains d'Arguin Arcachon
Hôtel bains d'Arguin
bains d'Arguin Arcachon
bains d'Arguin
Novotel Arcachon
Arcachon Novotel
Hôtel Bains d'Arguin Thalazur Arcachon
Hôtel Bains d'Arguin Thalazur
Bains d'Arguin Thalazur
Hotel les bains d'Arguin by Thalazur
Hôtel les bains d'Arguin

Hôtel & Spa - Thalazur Arcachon Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 149 out of 316 reviews" "
Rating 8 - Good. 126 out of 316 reviews" "
Rating 6 - Okay. 27 out of 316 reviews" "
Rating 4 - Poor. 11 out of 316 reviews" "
Rating 2 - Terrible. 3 out of 316 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Anthony

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t bring children to this hotel.
3 star hotel at best, stayed with my 5 year old son for a weekend break. This hotel is not child friendly! We were afraid to use the pool as it was so quiet you could barely hear a whisper. Room was overlooking a building site, huge cranes, not exactly the sea view we were hoping for. Thankfully it was the weekend so no noise. Bed was comfortable but room was quite tired and very small. Sound proofing was awful , we were awoken most mornings very early from noise above and in the corridor. Room service was great and the staff in the restaurant friendly. Reception staff not so helpful and found them to be quite rude. No offer of help when checking in for our caes. Solo travel with a child an offer to at least help. Not a 4 star hotel. Probably the worst hotel we have stayed in for a number of years.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax
Despite the building work outside the hotel still managed a very relaxing stay. Pool area lovely and spotlessly clean
Stayed 3 nights in Jul 2024

4/10 Poor

Jonathan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not a friendly or well-located hotel so we left early, it had the vibe of an airport hotel unfortunately and not a destination where you actually want to spend time and relax. Busy with conferences and spa day guests. Public transport links are poor and taxis difficult to find and expensive. Rooms clean. Staff generally not welcoming with the exception of Pauline who was great. It’s not even called Thalazur it’s called Hotel des Bains d’Arguins, which appears to be linked up but not separate to the spa. The different name sums it up really - we expected one thing and got another. I’m sure it’s not bad for everyone - if we had had a car it may have been different, or at least felt less isolated, - but unfortunately it was an expensive mistake
Stayed 4 nights in Jun 2024

10/10 Excellent

Tariq

Stayed 3 nights in Aug 2023

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Alllergen in food is poor
As the hotel is at least 30 to 50 mins away from other restaurants depending on which way you walk, then best to book at least b&b or 1/2 board. It needs to sharpen up its treatment of allergens in the food served. Whilst it has a notice tooked away at the entrance of the restaurant this does not include the plat de jour menus, the menus do not make reference to allergens either. So i was faced with a steak which came with mushroom puree covered in nuts. Also nuts are only classified as peanuts in the allergen menu and therefore the hotel excludes hazelnuts, almonds etc. For a hotel of this quality this should be improved
Stayed 5 nights in Jun 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing modern hotel
Modern hotel with friendly staff, relaxing pool and spa area . Visited in May so didnt use the outdoor areas. Very clean spacious room. A 40min walk into the centre. Ample car parking. Quiet location.
Stayed 3 nights in May 2023

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Indoor pool not for children.
A nice hotel with good rooms and EV chargers. The big let down was the pool which refused entry to children. The minimum age was 12 which both children were over and both children wore the required swimming hats. However they decided that their swimming shorts did not meet their regulations and speedos had to be worn, so they were turned away.
Stayed 1 night in Apr 2022

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
way overpriced broken AC all amenities closed poor service
Stayed 1 night in Jul 2021

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 11 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having access to the spa/close to the beach. . Need a cab or a car to get to restaurants or other activities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Needs some improvment in services
Air Conditioning Cooling & Heating cannot be adjusted to your own requirements it is controlled by the reception manager if they decide that they will set it for heat you cannot get cooling The outside temp during the day was around 25 Deg Celsius making the room too warm even at night Cooling was not available as the hotel had switched over to heating as it was the end of the hot season. Ended up sleeping with the window/door to the balcony open to get fresh air these were not fitted with insect screens making for an uncomfortable night Internet was painfully slow
Stayed 1 night in Oct 2018

10/10 Excellent

Claudia, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, close to ‘Ville d’Hiver’, close to the City Center, enough Parking space.
Stayed 1 night in Oct 2018

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite location but nowhere to far away.
Great Hotel location great if you do not mind walking a couple of Kilometers, also on bus route so those not so energetic can access town easily. Room and staff very good an as per description however as with most of my Hotels.com bookings I always seem to be positioned in an out of the way room!! Amenities very good but be prepared to pay top dollar for food, drinks and spa treatments.
Stayed 7 nights in Aug 2018

8/10 Good

NADINE

A bit dull.
It was fine except for the lack of ambiance = music or performers in the eve.Other spas had that.
Stayed 6 nights in Aug 2018

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing break
Hotel pool and spa facilities were perfect for a relaxing stay. Beach opposite the hotel entrance, with a bus stop and cycle path into town centre outside the hotel.
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
with wonderful thalasso treatment, good staff and good food
Stayed 2 nights in Jun 2018

10/10 Excellent

Clodagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent
Stayed 1 night in Jun 2018

8/10 Good

Fred, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern spa hotel
Modern spa hotel. Clean comfortable room and ensuite. Tea and coffee making facilities in room. Good variety at breakfast - although fresh fruit was nearing its sell by date. Overall breakfast was overpriced. Heated sea water pool and relaxing pool area. Good spa facilities. However, there were time restrictions with regards to using the spa that were not made clear on booking. Regulations with regards to men's swimwear varied from day to day. Regulations with regards to swim caps loosely applied - women allowed in spa with shower caps and full make up. Staff friendly and helpful Close to beach. town centre 30 minute walk. bus stop nearby - buses to town centre and tourist attractions (possibly summertime only)
Stayed 3 nights in Aug 2017

8/10 Good

anthony, Herefordshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BIg holiday/conference hotel
Decent enough large hotel, well run and clean with attractive gardens and pool. Peaceful and spacious, with lots of outside terraces for drinking and eating. Helpful receptionists. Good location. Odd areas of "meanness"; supposed to use bath towels for bathroom and swimming in seawater pool with no way to dry them. Unimpressed by dining room as food uninteresting and not much choice, quite expensive too.
Stayed 2 nights in Sep 2017