Hotel Princesse Flore

5.0 star property

Photo gallery for Hotel Princesse Flore

Turkish bath/hammam, body treatments, body scrubs, thalassotherapy
Turkish bath/hammam, body treatments, body scrubs, thalassotherapy
Suite
Front of property - evening/night
Rooftop bar, al fresco dining, open daily

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Spa
  • Pet-friendly
  • Room service

Explore the area

Map
5 Place Allard, Royat, Puy-de-Dome, 63130
  • Royat Spa
    ‪2 min walk‬
  • Place de Jaude
    ‪5 min drive‬
  • Clermont-Ferrand Cathedral
    ‪7 min drive‬
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪21 min drive‬

Room options

Double Room Privilege

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Hotel Princesse Flore Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 160 out of 272 reviews
Rating 8 - Good. 88 out of 272 reviews
Rating 6 - Okay. 18 out of 272 reviews
Rating 4 - Poor. 5 out of 272 reviews
Rating 2 - Terrible. 1 out of 272 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somewhat grand hotel in a fairly dense part of town. Excellent restaurant, with friendly staff. Large public paid parking lot outside.
Stayed 1 night in Oct 2024

8/10 Good

Gerrianne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel just outside Clermont Ferrand with easy parking and an excellent fine dining restaurant. We didn’t try the spa but enjoyed the outdoor swimming pool.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatiffull hotel
Stayed 2 nights in Aug 2024

6/10 Okay

Laura

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent but not 5* in terms of service
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult clients handled brilliantly!
We arrived very late due to a difficult journey but were received in good humour. We needed a room on a floor close to the ground because our three dogs who came with us and we were swiftly moved from the 5th to 2nd floor despite it being close on midnight. We then having sorted ourselves out and took the dogs for a walk from which we did not return until 2am. The night porter was extremely patient. At breakfast the next morning on the terrace it began to rain and then thunder. Your staff did everything they could to make us comfortable by providing access to a terrace room. One of our dogs was however, petrified by the thunder and lightening. We continued to eat breakfast on the terrace under parasols. The service was excellent. So too the room and the hotel as a whole. Thank you
Stayed 1 night in Jul 2019

6/10 Okay

Robin

Disliked: Property conditions & facilities
Good value although hotel a little tired and couldn’t get food was directed to alternative premises!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
What was a truly fantastic hotel is now a little tired for 5 stars. The spa is no longer included in the price and has gone down hill since our last visit. The service in the bar was sporadic at best and the restaurant had no menus in English and only one waiter who made a great job of trying to translate for us. He was the highlight of our stay.
Stayed 2 nights in Feb 2019

10/10 Excellent

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel close to Chamalières
Perfect hotel. I wish I could stay there longer. The rooms with a view are very nice and breakfast is outstanding. Thanks for your welcome.
Stayed 1 night in Jun 2019

10/10 Excellent

France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Dinner
The room was rather small but comfortable. The dinner we ate in the Restaurant was fabulous! Unfortunately we didn't have time to use the spa facilities which looked wonderful. The Hotel staff were extremely friendly.
Stayed 1 night in Apr 2019

10/10 Excellent

Ole Greger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet
Good hotel, did exactly what we needed for a stop over travelling through France. Comfortable and quiet.
Stayed 1 night in Sep 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
excellent hotel in central France
Very well appointed rooms BUT on our 2nd stay the double room was too small to be even a single. Restaurant expensive and menu undecipherable to an English person with complicated set menus. I mistakenly ordered some thing from a set menu as I am vegetarian and was charged for whole set menu.
Stayed 1 night in Sep 2018

10/10 Excellent

david t

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Shaw Fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Class
Very accommodating to weary travellers, took a short notice booking and gave us a lovely suite with excellent facilities. Very handy for Vulcania and Puy De Dome. Room was spacious clean and comfortable. Excellent views from 7th floor bar.
Stayed 2 nights in Jul 2018

10/10 Excellent

Elly, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, with an amazing roof terrace. Good sized, clean bedrooms. Wonderful breakfast.
Stayed 1 night in Jul 2018

4/10 Poor

geoff, london

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not a 5 star hotel
In no way is this a 5 star hotel we refused a hot meal in the restaurant on the night we arrived and no alternative hot meal was offered i.e. no in room menu was available. I suggested a compromise that my partner and I had a single main course in the bar area this was flatly denied. The staff were officious and unfriendly with no help given to find an alternative restaurant. definitely not recommended as a luxury hotel.
Stayed 2 nights in Jun 2018

10/10 Excellent

Ole Greger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Nan, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Clermont-Ferrand
Super service, room was large and clean. Their breakfast buffet was extremely generous and so tasty. Their restaurant for Dinner was outstanding!
Stayed 4 nights in Feb 2018

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at the Hotel Princess Flore. We had a great time visiting the Puy du Dome and the spa was very relaxing. The restaurant on the roof was delicious and the staff was very helpful.
Stayed 2 nights in Jun 2017

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great spa hotel
The stay was very enjoyable, with the associated spa being a superb facility. Dinner in the restaurant was superb, with great staff.