The hotel was busy, even though the booking was made one month in advance, no one told me that the hotel did not inform them, I found out that on May 6, 2019, when I was to be accommodated and I found out that the hotel owner deducted me from the card the price for accommodation fourteen days before the start of the accommodation. I was forced to search for other accommodation and in connection with this, I am asking for a remedy by Hotels.com.