Hotel Ballast Wilmington, Tapestry Collection by Hilton

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Ballast Wilmington, Tapestry Collection by Hilton

Terrace/patio
Exterior
Point of interest
Premium bedding, down duvets, pillow-top beds, in-room safe
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • 24/7 front desk
  • Bar
  • Parking available
  • Breakfast available
  • Gym

Explore the area

Map
301 N Water St, Wilmington, NC, 28401
  • Cape Fear Community College
    ‪3 min walk‬
  • Wilmington Convention Center
    ‪4 min walk‬
  • Riverwalk
    ‪4 min walk‬
  • Wilmington, NC (ILM-Wilmington Intl.)
    ‪7 min drive‬

Room options

Room, 1 King Bed (Historic View)

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Historic View)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Historic View)

  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Bridal)

  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds (Historic View)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, River View

  • River view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • River view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Historic View)

  • City view
  • Sleeps 4
  • 2 Double Beds

About the area

Wilmington

A stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton places you in the heart of Wilmington, within a 5-minute walk of Cape Fear Community College and Wilmington Convention Center. .This hotel is 0.1 mi (0.2 km) from Riverwalk and 0.3 mi (0.5 km) from Cape Fear River.

What's nearby

  • Cape Fear Community College - 3 min walk
  • Wilmington Convention Center - 4 min walk
  • Riverwalk - 4 min walk
  • Live Oak Bank Pavilion - 14 min walk
  • Battleship North Carolina - 5 min drive

Getting around

  • Wilmington Intl. Airport (ILM) - 7 min drive

Restaurants

  • ‪Front Street Brewery - ‬6 min walk
  • ‪Mellow Mushroom Wilmington - Downtown - ‬3 min walk
  • ‪Cape Fear Wine and Beer - ‬4 min walk
  • ‪Beer Barrio - ‬5 min walk
  • ‪Hell's Kitchen - ‬6 min walk

About this property

Hotel Ballast Wilmington, Tapestry Collection by Hilton

Art Deco Wilmington hotel in Downtown Wilmington with free airport shuttle
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers 272 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 272 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at Board & Barrel, a restaurant which features a bar/lounge and a pool view. Dining is also available at the coffee shop/cafe. Full breakfasts are served on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Wilmington? This hotel has 20000 square feet (1858 square meters) of space consisting of conference space and 15 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Full breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
Board & Barrel - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Buffalo Bayou - This coffee shop serves light fare only. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 22 per day; includes in/out privileges)
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee weekends 7:00 AM–11:00 AM: USD 5-60 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Board & Barrel
  • Buffalo Bayou

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (20000 square feet)
  • Meeting rooms - 15

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 60 per person
  • Self parking fee: USD 22 per day (in/out privileges)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Riverside Hotel Wilmington
Hilton Riverside Wilmington
Hilton Wilmington
Hotel Ballast Wilmington Tapestry Collection Hilton
Riverside Hilton Wilmington
Riverside Wilmington
Wilmington Hilton
Wilmington Hilton Riverside
Wilmington Riverside
Wilmington Riverside Hilton
Hilton Wilmington Riverside Hotel Wilmington
Hilton Wilmington Riverside Hotel
Hilton Riverside
Hotel Ballast Tapestry Collection Hilton
Ballast Wilmington Tapestry Collection Hilton
Ballast Tapestry Collection Hilton
Hilton Ballast Wilmington Tapestry Collection by Hilton
Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

Hotel Ballast Wilmington, Tapestry Collection by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 553 out of 1078 reviews" "
Rating 8 - Good. 236 out of 1078 reviews" "
Rating 6 - Okay. 147 out of 1078 reviews" "
Rating 4 - Poor. 81 out of 1078 reviews" "
Rating 2 - Terrible. 61 out of 1078 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Stayed 2 nights in Oct 2024

2/10 Terrible

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our check in was delayed by 2 hrs. The tv remote did not work. We had no heat for 24 hrs. Also, we were charged for about $29.00 of snacks we never purchased. They did make concessions for all the inconvenience but we will not stay here again. Disappointed considering the cost of the room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean
Stayed 2 nights in Oct 2024

8/10 Good

Erin

Stayed 1 night in Oct 2024

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Friend
Beautiful facility could not have been treated better
Stayed 1 night in Oct 2024

8/10 Good

Tiara

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice but my room was never cleaned or replenished with supplies. There was a lot of confusion with the restaurant during breakfast. The staff ignored it. I literally pointed out to the host that nobody has food. The host acted as though it was an inconvenience for us to be there. It took over an hour to get the food I ordered. They said a manager would be by but that person never showed up. I’ll just say this when you have staff that doesn’t really want to serve their customers it’s very easy to tell. For the cost of the room it’s pretty offensive. The young waiter was very nice and apologized he was the only who seemed to address the issue.
Stayed 2 nights in Oct 2024

10/10 Excellent

Derian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Oct 2024

10/10 Excellent

Lydia

Stayed 1 night in Sep 2024

8/10 Good

susan

Liked: Staff & service, property conditions & facilities
I loved there was only an area rug it feels so much cleaner! I didnt like that when I checked in they asked if I wantes to valet or self park. I chose self park as I hate waiting for the valet. However she failed to mention there is no elevator from the parking lit and you have to carry your bags up a flight if stairs! If I knew that I would have left my bags in the lobby while I parked the car. The hallway you enter from the right side of the hotel smelled like mold! Yuck!
Stayed 3 nights in Oct 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brett

Stayed 3 nights in Sep 2024

10/10 Excellent

Glen

Stayed 3 nights in Aug 2024

10/10 Excellent

Claude

Stayed 2 nights in Sep 2024

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay in a great location!
Stayed 1 night in Oct 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here even though it was just for a night. The staff were so nice and helpful! Our room was great and we had an awesome view! Walkable to all the bars and restaurants downtown too!
Stayed 1 night in Oct 2024

10/10 Excellent

donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the river. Close to Riverfest & river walk. Easy walking to dining and shopping.
Stayed 2 nights in Oct 2024

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Room had a great view of the river, battleship. Poor cleanliness in room and windows. No fridge and safe not working. No staff guidance or intercom announcement after an inadvertent fire alarm cause all guests to evacuate. Room was to be made up each day and we again requested the room/towel service with housekeeping, but on returning in the late afternoon the room had not been touched.
Stayed 2 nights in Oct 2024

6/10 Okay

Charles

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Steven

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel is located in the heart of the retail district where all the shops and restraunts are. Overall a good stay. AC works fantastic! The one negative is they don’t have coffee after breakfast time is over. I woke up late and around 12:30pm I asked the front desk for coffee and she directed me downstairs to their restraunt and the waiter told me they do not serve coffee at this time of day. There seems to be a coffee bar on the main check in floor but I never saw that one operating at any time either. No coffee other than at breakfast . Disappointing
Stayed 3 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Patti

Liked: Staff & service
Stayed 4 nights in Oct 2024

6/10 Okay

denise

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Meggan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay! Only complaint would be the pool area is not as pristine as pictured online. Mold and mildew on pool tiles and furniture worn and tattered. We still enjoyed the amenities though! Excellent location and very friendly staff!
Stayed 2 nights in Sep 2024

6/10 Okay

Krista Gaye

Stayed 6 nights in Sep 2024