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Anantara Palais Hansen Vienna Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Anantara Palais Hansen Vienna Hotel

Front of property
View from room
Designer store
Indoor pool
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Schottenring 24, Vienna, Vienna, 1010
  • Sigmund Freud Museum
    8 min walk
  • University of Vienna
    8 min walk
  • Rathausplatz
    12 min walk
  • Vienna (VIE-Vienna Intl.)
    23 min drive

Room options

View all photos for Grand Room (Premium, Extra Bed 3Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Grand Room (Premium, Extra Bed 3Adults)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 281 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite (Extra Bed 3 Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 3 Adults)

  • 53 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Anantara)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Anantara)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 2 Adults + 1 Child)

  • 53 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite, Balcony

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite, Balcony

  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room (Extra Bed 3 Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room (Extra Bed 3 Adults)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Anantara, Extra Bed 2Ad + 1Ch)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Anantara, Extra Bed 2Ad + 1Ch)

  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Anantara, Extra Bed 3Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Anantara, Extra Bed 3Adults)

  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony | Room amenity

Premium Room, Balcony

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room (Premium)

Frette Italian sheets, premium bedding, minibar, in-room safe

Grand Room (Premium)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Premium 1 Bedroom, Extra Bed 2Ad+1Ch)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Premium 1 Bedroom, Extra Bed 2Ad+1Ch)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Premium 1 Bedroom, Extra Bed 3Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Premium 1 Bedroom, Extra Bed 3Adults)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Grand Room (Premium, Extra Bed 2Ad + 1Ch)

Frette Italian sheets, premium bedding, minibar, in-room safe

Grand Room (Premium, Extra Bed 2Ad + 1Ch)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Premium 1 Bedroom)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Premium 1 Bedroom)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Ritz-Carlton, Vienna

Pool
Spa
Pet-friendly
Free WiFi
4.7 out of 5, Exceptional, (728)
The price is NZ$1,723
for 1 night
includes taxes & fees
6 Dec - 7 Dec
The Ritz-Carlton, Vienna

About the area

Vienna

With a stay at Anantara Palais Hansen Vienna Hotel, you'll be centrally located in Vienna, within a 10-minute walk of Sigmund Freud Museum and Servitenkirche. .This family-friendly hotel is 0.7 mi (1.1 km) from Judenplatz and 0.8 mi (1.2 km) from St. Stephen's Cathedral.

What's nearby

  • Vienna Christmas Market - 13 min walk - 1.2 km
  • Stephansplatz - 14 min walk - 1.2 km
  • St. Stephen's Cathedral - 14 min walk - 1.2 km
  • Hofburg Imperial Palace - 15 min walk - 1.3 km
  • Vienna State Opera - 5 min drive - 3.6 km

Getting around

  • Schottenring U-Bahn - 4 min walk
  • Vienna Franz-Josefs-Station - 19 min walk
  • Vienna International Airport (VIE) - 23 min drive

Restaurants

  • ‪U2 U4 Schottenring - ‬3 min walk
  • ‪Flex - ‬5 min walk
  • ‪Schottenring - ‬3 min walk
  • ‪India Gate - ‬5 min walk
  • ‪Qero - ‬4 min walk

About this property

Anantara Palais Hansen Vienna Hotel

Luxury Vienna hotel connected to a rail/subway station, a quick walk to Sigmund Freud Museum
Anantara Palais Hansen Vienna Hotel offers 152 accommodations with tablet computers and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Vienna hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Make yourself at home in one of the 152 individually decorated guestrooms, featuring tablet computers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Edvard, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Edvard - This fine-dining restaurant specializes in international cuisine and serves dinner only. 1-star Michelin rating. Reservations are required.
Der Wintergarten - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Lobby Bar und Lounge - Onsite bar. Open daily.
Cigar Lounge - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 49 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 42.00 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Edvard
  • Der Wintergarten
  • Lobby Bar und Lounge
  • Cigar Lounge

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Couples dining
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Tablet computer

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.524 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 42.00 per person
  • Covered self parking fee: EUR 49 per day
  • Pet fee: EUR 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hansen Kempinski
Hansen Kempinski Vienna
Kempinski Hansen Vienna
Kempinski Palais Hansen Vienna
Kempinski Palais Vienna
Palais Hansen Kempinski
Palais Hansen Kempinski Hotel
Palais Hansen Kempinski Hotel Vienna
Palais Hansen Kempinski Vienna
Palais Kempinski
Palais Hansen Kempinski Vienna Hotel

Anantara Palais Hansen Vienna Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 822 out of 1010 reviews" "
Rating 8 - Good. 137 out of 1010 reviews" "
Rating 6 - Okay. 34 out of 1010 reviews" "
Rating 4 - Poor. 11 out of 1010 reviews" "
Rating 2 - Terrible. 6 out of 1010 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Nice room but not great value for money. Room service was excellent however checkout was disappointing as there was not enough staff and it became chaotic. Fabulous location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Stayed 3 nights in Aug 2024

10/10 Excellent

Lauren

Stayed 5 nights in Aug 2024

10/10 Excellent

Jasem

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and room, and excellent staff
Stayed 3 nights in Jul 2024

10/10 Excellent

yeun ae

Stayed 6 nights in May 2024

10/10 Excellent

Ivana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with pleasant and luxurious feel, comfortable rooms, and impeccable service. We truly enjoyed our stay and will try to come back when we are back in Vienna!
Stayed 1 night in Jul 2024

8/10 Good

John

Stayed 3 nights in May 2024

10/10 Excellent

Luba

Stayed 5 nights in May 2024

10/10 Excellent

aharon

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

6/10 Okay

Maayan

Travelled with family
Disliked: Property conditions & facilities
The hotel is old and doesn't feel like luxury 5 stars experience. Cleanliness needs to be improved in the hotel's rooms and corridors. Also, the smell in the hotel isn't good, and it feels like it's old and unmaintained. Despite this, the breakfast is excellent and the staff is friendly and accommodating.
Stayed 6 nights in Apr 2024

10/10 Excellent

kevin george

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a true five star hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Christopher Charles, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and professional Staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stuff , great room , great breakfast - anything you need for great vacation
Stayed 1 night in Mar 2024

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an oasis. It cannot be faulted. Totally first class
Stayed 3 nights in Feb 2024

4/10 Poor

Talgat

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Remember that there is No option to go the pool with a child after 4pm, which they do not inform about. So it is rather family unfriendly hotel. Disappointment. The staff in spa do not speak english.

6/10 Okay

Luis Ignacio

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Nice property but terrible reception staff!! It is a shame that such a big investment in customer comfort is completely ruin by incapable front desk staff. It is a shame to spend 1000 euros a night and not get the service you paid for!!
Stayed 2 nights in Dec 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for a short stay
Not too bad, used to be better. Room service menu and wine list could be improved. Buffet breakfast not as good as other places.
Stayed 3 nights in Dec 2023

10/10 Excellent

Andrei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Saud, Dhahran

Stayed 3 nights in Dec 2023

8/10 Good

Mary

Stayed 5 nights in Dec 2023

10/10 Excellent

Peter

Stayed 2 nights in Dec 2023

10/10 Excellent

Niurca, Pembroke Pines

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Location. Check in. Cleanses Lobby café. Breakfast buffet Room condition Thanks Onay for your help at check out
Stayed 2 nights in Nov 2023

6/10 Okay

Aviva

Liked: Property conditions & facilities
room was a bit worn
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in a great location and close to transport links. It was clean and spacious and the reception staff were welcoming and efficient. (I had forgotten to bring a USB-A to USB-C charger for my mobile phone and when I asked the receptionist where I could buy one they found a brand new one for me behind the desk.) The room was luxurious and light, well furnished and with a large bathroom and very nice shower. The breakfast was of a high standard with a good choice of options, including a cooked one, and the restaurant was large, bright and quiet, even when quite busy. I really enjoyed my stay here and was sorry to leave.
Stayed 4 nights in Sep 2023