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Crowne Plaza Torreon by IHG

4.0 star property

Photo gallery for Crowne Plaza Torreon by IHG

Bar (on property)
Lobby sitting area
Dining
Exterior
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Free airport shuttle
  • Pool
  • Parking included

Explore the area

Map
Boulevard Torreon Matamoros #4050, Torreón, COAH, 27260
  • Revolucion Stadium
    ‪3 min drive‬
  • La Laguna Regional Museum
    ‪3 min drive‬
  • Venustiano Carranza Forest Park
    ‪4 min drive‬
  • Torreón, Coahuila (TRC-Francisco Sarabia Intl.)
    ‪9 min drive‬

Room options

View all photos for Premium Room

Premium bedding, down duvets, in-room safe, desk

Premium Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Business Lounge Access

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Double Beds, Business Lounge Access

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite (Governor)

Premium bedding, down duvets, in-room safe, desk

Suite (Governor)

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Business Lounge Access

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Double Beds

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Marriott Torreon

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (694)
The price is NZ$240
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Marriott Torreon

About the area

Torreón

A stay at Crowne Plaza Torreon by IHG places you in the heart of Torreón, within a 5-minute drive of Revolucion Stadium and La Laguna Regional Museum. .This spa hotel is 1.8 mi (2.9 km) from Torreon Urban Forest and 1.9 mi (3 km) from Venustiano Carranza Forest Park.

What's nearby

  • Revolucion Stadium - 3 min drive
  • Torreon Urban Forest - 3 min drive
  • Venustiano Carranza Forest Park - 4 min drive
  • Galerías Laguna - 7 min drive
  • Plaza Armas de Torreon - 9 min drive

Getting around

  • Torreón, Coahuila (TRC-Francisco Sarabia Intl.) - 9 min drive

Restaurants

  • ‪Taquería "La Malinche - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Kentucky - ‬4 min walk
  • ‪El Pollo Loco - ‬7 min walk
  • ‪Los Adobes - ‬9 min walk

About this property

Crowne Plaza Torreon by IHG

Hotel in Torreón with a full-service spa and a health club
Crowne Plaza Torreon by IHG offers 193 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. 27-inch plasma televisions come with cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Torreón hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
The onsite spa has massage/treatment rooms. Services include facials and body treatments.
Stay in one of 193 guestrooms featuring plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to noon for a fee.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Torreón? This hotel has 15070 square feet (1400 square meters) of space consisting of a conference center and meeting rooms. A shuttle from the hotel to the airport is complimentary (available on request).
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and noon.
Crowne Plaza Torreon by IHG has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Free drop-off airport shuttle from 6:00 AM to 8:00 AM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–noon: MXN 235 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • No housekeeping
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (15070 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 27-inch plasma TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 235 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Torreon
Crowne Plaza Torreon
Torreon Crowne Plaza
Crowne Plaza Torreon Hotel

Crowne Plaza Torreon by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis, Los Angeles

Stayed 2 nights in Oct 2024

6/10 Okay

Rafael

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioner makes too much noise.
Stayed 1 night in Nov 2024

4/10 Poor

Karla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very old and not well maintained. Smells funny, it seems it hasnt been renovated in ages. Carpet has holes, floor is dirty.
Stayed 3 nights in Nov 2024

4/10 Poor

Claudia, Baltimore

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall a good deal for the price of the property. I will say that their left elevator did not work and I got stuck twice trying to go to the 5th floor. I usually don't get alarmed by these type of things but this was definitely something that made me very uneasy during my stay.
Stayed 1 night in Oct 2024

8/10 Good

Jorge

Stayed 1 night in Nov 2024

8/10 Good

Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room 625: half the electrical outlets not working, No alarm clock, bathtub clogged
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Imbulgoda Nawaratnalange Sujeewa

Business traveller
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jul 2024

8/10 Good

Arturo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Martha

Stayed 1 night in Sep 2024

10/10 Excellent

MUHAMMAD

Stayed 1 night in Sep 2024

10/10 Excellent

Gino

Stayed 1 night in Sep 2024

10/10 Excellent

Mamie

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 4 nights in Sep 2024

8/10 Good

Yadira

Liked: Cleanliness, property conditions & facilities, room comfort
Best hotel in Torreon, dont lose the beat.
The hotel is great, the only problem was the check in, the person that checked me in was rude.
Stayed 1 night in Sep 2024

6/10 Okay

Celia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very old fashioned decor. Elevators are a HEADACHE! The size of hotel requires more elevators. Had to wait 15 min every single time to get an elevator down.
Stayed 1 night in Aug 2024

10/10 Excellent

Roberto

Stayed 2 nights in Aug 2024

10/10 Excellent

Nataly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos, EAGLE PASS

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excelente ubicación , personal muy atento y dispuesto
Stayed 2 nights in Aug 2024

6/10 Okay

Mariana Paola

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Elevators didnt work properly....not so clean
Stayed 1 night in Aug 2024

10/10 Excellent

Hugo

Travelled with family
Liked: Staff & service, property conditions & facilities
It was very comfortable there
Stayed 3 nights in Jul 2024

10/10 Excellent

DEYANIRA

Stayed 1 night in Aug 2024

8/10 Good

Luis, Santa Catarina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in general. A ten floor building with a great Mexican breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service
Sauna not functioning for years
Stayed 4 nights in Jul 2024

8/10 Good

Arturo

Travelled with family, Travelled with family and small children
Liked: Staff & service
There is room for improvement regarding cleanliness.
Stayed 2 nights in Jul 2024