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The Westin Santa Fe, Mexico City

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Santa Fe, Mexico City

Pool
6 restaurants, breakfast served
Lounge
Premium bedding, pillow-top beds, in-room safe, individually decorated
Couples treatment room(s), sauna, steam room, Turkish bath/hammam

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Room service
    Room service

Explore the area

Map
Javier Barros Sierra 540, Lomas Santa Fe, Mexico City, 01219
  • Samara Shops
    5 min walk
  • K1 Speed ​​Mexico Garden Santa Fe
    10 min walk
  • Expo Santa Fe Mexico
    10 min walk
  • Mexico City (MEX-Mexico City Intl.)
    45 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking, Valley View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Suite, 1 King Bed, Non Smoking, Valley View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Corner

Junior Suite, 1 King Bed, Non Smoking, Corner

Junior Suite, 1 King Bed, Non Smoking, Corner

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Valley View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Valley View

  • 35 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, Valley View

Club Suite, 1 King Bed, Non Smoking, Valley View

Club Suite, 1 King Bed, Non Smoking, Valley View

  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

Deluxe Room, 1 King Bed, Non Smoking, Corner

Deluxe Room, 1 King Bed, Non Smoking, Corner

  • 35 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hilton Mexico City Santa Fe
Pool
Pet-friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1002)
The price is NZ$330
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hilton Mexico City Santa Fe

About the area

Mexico City

With a stay at The Westin Santa Fe, Mexico City in Mexico City (Santa Fe), you'll be a 4-minute drive from Santa Fe Center Mall and 5 minutes from Paseo de la Reforma. .This luxury hotel is 7.5 mi (12.1 km) from World Trade Center Mexico City and 8.3 mi (13.4 km) from Angel of Independence Monument.

What's nearby

  • Samara Shops - 5 min walk - 0.4 km
  • Expo Santa Fe Mexico - 10 min walk - 0.9 km
  • Parque La Mexicana - 16 min walk - 1.4 km
  • Santa Fe Center Mall - 4 min drive - 2.6 km
  • Ciudad de los Ninos - 4 min drive - 2.6 km

Getting around

  • Santa Fé Station - 4 min drive
  • Mexico City Buenavista Station - 33 min drive
  • Benito Juarez International Airport (MEX) - 45 min drive

Restaurants

  • ‪Fisher's Santa Fe - ‬3 min walk
  • ‪Vapiano - ‬3 min walk
  • ‪Don Capitán - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Westin Santa Fe, Mexico City

Luxury hotel with 6 restaurants connected to the convention center in Mexico City
The Westin Santa Fe, Mexico City offers 259 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. These individually decorated and furnished accommodations have separate dining areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels, pay movies, and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a spa tub, a steam room, and a 24-hour fitness center.
Heavenly Spa has 7 treatment rooms including rooms for couples. Services include sports massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
Treat yourself to a stay in one of the 259 individually decorated guestrooms, featuring heated floors and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a spa tub, a steam room, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Grab a bite at Market Kitchen, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to noon for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Mexico City? This hotel has 1100 square feet (102 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and noon.
The Westin Santa Fe, Mexico City has 6 restaurants serving breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (MXN 140 per night)
  • Secured covered valet parking on site (MXN 180 per night)
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–noon: MXN 350 per person
  • 6 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Market Kitchen

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • A hot tub
  • Steam room

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space (1100 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 60
  • Height-adjustable showerhead
  • Portable bath seat
  • Smooth flooring in room
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • iPod dock
  • Netflix
  • Films for purchase
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Heated floors
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: MXN 1800

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 per person
  • Airport shuttle fee: MXN 1777 per vehicle (roundtrip)
  • Covered self parking fee: MXN 140 per night
  • Covered valet parking fee: MXN 180 per night
  • Late check-out fee: MXN 1800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Westin Hotel Mexico City Santa Fe
Westin Mexico City Santa Fe
Westin Santa Fe Mexico City
The Westin Santa Fe Mexico City Hotel Mexico City
Westin Santa Fe Mexico City Hotel
The Westin Santa Fe Mexico City
The Westin Santa Fe, Mexico City Hotel
The Westin Santa Fe, Mexico City Mexico City
The Westin Santa Fe, Mexico City Hotel Mexico City

The Westin Santa Fe, Mexico City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 583 out of 859 reviews" "
Rating 8 - Good. 176 out of 859 reviews" "
Rating 6 - Okay. 55 out of 859 reviews" "
Rating 4 - Poor. 25 out of 859 reviews" "
Rating 2 - Terrible. 20 out of 859 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Felipe

Stayed 2 nights in Jul 2024

10/10 Excellent

Brad

Stayed 3 nights in Jul 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. The spa and pool area are small but ok
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jacques Isaac, Mexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin Santa Fe offers an exceptional experience with its outstanding service. The staff is incredibly attentive and friendly, ensuring a comfortable and welcoming stay. The facilities are top-notch, from the clean and well-appointed rooms to the delicious dining options. The hotel's convenient location in Santa Fe makes it an ideal choice for both business and leisure travelers. Overall, the Westin Santa Fe excels in providing a memorable and pleasant stay with its exemplary service
Stayed 2 nights in Jun 2024

6/10 Okay

Juan Luis

Stayed 2 nights in May 2024

6/10 Okay

Juan Luis

Business traveller
Liked: Cleanliness, property conditions & facilities
Very expensive for the bad food and terrible room service
Stayed 1 night in May 2024

10/10 Excellent

Adolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is awesome,
Stayed 1 night in May 2024

2/10 Terrible

Raul

Stayed 4 nights in Apr 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Dipika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, well run hotel. Great attention to detail
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel. Friendly. Very clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern and comfortable property with superb service standards
Stayed 3 nights in Mar 2024

8/10 Good

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Gerardo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked there’s many options to eat around. The hotel is clean and excellent service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of restaurants walking distance
Stayed 1 night in Feb 2024

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice . Needs to change carpet on hallway . Stains on it gives bad impression.
Stayed 3 nights in Jan 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Javier, Laredo

Liked: Cleanliness, property conditions & facilities
My wife and I planned a weekend at the westin, just the 2 of us. We choose the Westin cause other times that we had stayed here we had a lovely time. This time was different.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great, just the pillows didn’t like.
Stayed 3 nights in Jan 2024

2/10 Terrible

Francisco

The valet driver hit my car in the right front tire. The rim is damaged. I called the hotel ay they say they would investigate since they have cameras. I am still waiting for their call. I had a terrible experience!
Stayed 1 night in Jan 2024

10/10 Excellent

Travis

Stayed 2 nights in Nov 2023

10/10 Excellent

Linda Patrica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Loved everything, everyone is nice. Will stay there again
Stayed 3 nights in Nov 2023

10/10 Excellent

Gabriel

Perfect
Stayed 1 night in Oct 2023