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The St. Regis Lhasa Resort

5.0 star property

Photo gallery for The St. Regis Lhasa Resort

View from property
Property amenity
Exterior
3 restaurants, breakfast, lunch, dinner served; international cuisine
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Room service
  • Spa
  • 24/7 front desk

Explore the area

Map
No. 22 Jiangsu Road, Lhasa, Tibet, 850000
  • Tibet University
    ‪13 min walk‬
  • Canggu Temple
    ‪14 min walk‬
  • Jokhang Temple
    ‪3 min drive‬
  • Lhasa (LXA-Gonggar)
    ‪70 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

Premium Room, 2 Double Beds, Non Smoking

Premium Room, 2 Double Beds, Non Smoking

  • 61 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 61 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

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Lobby lounge

Shangri-La Lhasa

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.2 out of 5, Very good, (60)
The price is NZ$241
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Shangri-La Lhasa

About the area

Lhasa

In the heart of Lhasa, The St. Regis Lhasa Resort is within a 5-minute drive of Ramoche Temple and Jokhang Temple. .This luxury hotel is 2.1 mi (3.4 km) from Potala Palace and 2.3 mi (3.7 km) from Zhaji Temple.

What's nearby

  • Tibet University - 13 min walk
  • Jokhang Temple - 3 min drive
  • Potala Palace - 4 min drive
  • Tibet Museum - 5 min drive
  • Samye Monastery - 11 min drive

Getting around

  • Lhasa (LXA-Gonggar) - 70 min drive

Restaurants

  • ‪欧碧尚酒廊 - ‬6 min walk
  • ‪紫罗兰酒廊 - ‬11 min walk
  • ‪圣安奇咖啡 - ‬1 min walk
  • ‪彭于顿吧茶楼 - ‬10 min walk
  • ‪罗琼酒吧 - ‬13 min walk

About this property

The St. Regis Lhasa Resort

Luxury hotel with 3 restaurants and a full-service spa
The St. Regis Lhasa Resort offers 199 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Iridium has 6 treatment rooms. Services include facials and body treatments.
Treat yourself to a stay in one of the 199 guestrooms, featuring heated floors and LCD televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Social, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Social - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Yan Ting - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Tu Bo - Onsite wine bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 208-208 for adults and CNY 104-104 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Social
  • Yan Ting
  • Tu Bo

Things to do

  • Art gallery
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • DVD player
  • Films for purchase
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Heated floors
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 12 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 580.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 208 to 208 for adults, and CNY 104 to 104 for children
  • Rollaway bed fee: CNY 580.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Long-term renters welcome
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

St. Regis Lhasa Resort
St. Regis Lhasa
The St Regis Lhasa Resort
The St Regis Lhasa Lhasa
The St. Regis Lhasa Resort Hotel
The St. Regis Lhasa Resort Lhasa
The St. Regis Lhasa Resort Hotel Lhasa

The St. Regis Lhasa Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 52 reviews
Rating 8 - Good. 8 out of 52 reviews
Rating 6 - Okay. 6 out of 52 reviews
Rating 4 - Poor. 4 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Good location. Nice hotel
Room not ready till after 330 when finally got into the room it stunk of cigarettes. Had to go back to lobby to request room change . Which was granted without issue so good service . Hotel does not have a fitness center even though it said it does on the website . Not many staff speak English so it’s a good idea to have a translating app on your phone Very comfortable rooms . Palace view only really seen from 6th floor as trees have grown to high obscured view from 5th floor
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Liked: Staff & service
We had a nice stay at the St Regis Lhasa resort. However, I was disappointed that the St. Regis, a 5 star hotel, did not have a gym, which is an amenity I would expect for a 5 star hotel. Also, the pool was closed during our stay. Please improve the wifi connectivity in the room because it was very slow. I appreciated the St. Regis accommodating a late check out request; the customer service of the staff was excellent.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Lhasa. Stayed there twice, once in the main building and once in one of the stand alone buildings. The room in the main building was in great condition and everything worked. The room in the stand-alone building required some renovating. Not bad per se, but given the 5-star status, I was expecting more consistent upkeep.
Stayed 1 night in Apr 2024

6/10 Okay

Clara

Travelled with group
Disliked: Property conditions & facilities
The hotel is a bit old, needs a complete renovation, the breakfast was disappointing,
Stayed 3 nights in May 2023

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Lhasa!
Stayed 2 nights in Dec 2021

8/10 Good

Victor

Liked: Property conditions & facilities, room comfort
Best hotep in Lhasa!
Stayed 1 night in Dec 2021

10/10 Excellent

Feng Yung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2020

6/10 Okay

Verified traveller

Liked: Room comfort
Worst St. Regis Experience
Unhappy about: I required ‘higher floor’ when I made the booking and they put me on the G/F at a corner with no sunlight and with no privacy where you would see some staff walking by out of the windows from time to time. I went back to the receptionist to complain and she told me that she was actually ‘doing me a favor’ to have put me in that room... ?? The desk area in the room had cigarette smell and the bathroom had some urine odor. Given I was tired from my flight so I accepted the night and went for a shower, then the shower room freaking flooded! I put on ‘Do Not Disturb’ mode before bedtime, then a housekeeping lady called me at 9:15am and asked if she could clean the room... ? Fried chicken at the bar was dry like paper and the waitstaff were under service and insincere. I went to the spa to find out more details about the treatments. No one was at the reception. I sat there and waited for 10mins still no one showed up. Happy about: I talked to another receptionist and the next day he changed my room to the 6/F with sunlight (yay!) and I could confirm that the previous room was some broken backup room - even the glass doors separating the shower and toilet stalls were removed! And the TV had no signal. In-room dining service was good and efficient. In-house clinic with a responsible Chinese doctor. Conclusion: It’s such a pity when the brand and the hardware is there, but some frontline staff needs some serious training.
Stayed 4 nights in Jun 2020

10/10 Excellent

Qian

Stayed 1 night in Jan 2020

8/10 Good

Po Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay for Lhasa.
We had an amazing room with view of mountains all around. The only downfall was that the hot water was not hot, rather lukewarm. Having being on the long distance train for nearly 24 hours we just wanted to shower and be comfortable. Sounds sad but we ended up boiling water in order to take a hot bath with the little kettle they had. We reported this and were offered a new room however the water temperature was the same so we decided to keep our old room and the views were more superior. We did enjoy late afternoons in the room and just relaxing as the sun shone through the December cold. Despite this the room as very well priced for a St Regis stay and I did like the porcelain teacups when I had a cuppa. At this level it's all in the detail that matters.
Stayed 3 nights in Dec 2018

10/10 Excellent

Shereen, Singapore, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly and helpful staff, lovely room and a wonderful St Regis experience, especially during pre Christmas, they decorated the hotel with Christmas ornaments, played Christmas music throughout and had Christmas carolers before dinner and Santa Claus giving little presents with cookies to the diners. Would definitely stay with them again.
Stayed 6 nights in Dec 2018

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 days
It was a very good stay! Very pleased with friendly service. Everybody willing to help with any questions or needs! At the restaurant, TBTB was very helpful and pleasant. Kevin, the rooms manager, was great! I believe it is the best Hotel in the area.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly beautiful view of the Potola Palace. Fabulous architecture. Great breakfasts.
Stayed 4 nights in Oct 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay in Lhasa
Fantastic hotels in then most unique of destination an in the world
Stayed 2 nights in Oct 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at St regis Lhasa
Fantastic hotel. Exceptional rooms and service. The language barrier is there but I LtV little. Restaurants fantastic, especially the Social BD the roof bar isn’t excellent
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I was really looking forward to my stay at the St. Regis, but while their property is really nice and new, the staff and service leaves a lot to be desired. Starting from beginning to end, I highlight my key issues: 1. check-in: the woman that checked me in seemed frazzled, rushed and did the least welcoming greeting of any nice hotel I've ever stayed at. 2. Dining: my server barely knew the menu and couldn't really answer any of my basic questions about the menu. Later I dined at the Chinese restaurant they have downstairs and waited one hours for my bowl of noodle soup to arrive. 3. Room: I was in a "non-smoking" room that smelled like smoke. 4. Valet/transportation: when I asked for the cab, the men at the front door couldn't really properly explain where to catch a cab and ultimately I just ended walking around town.
Stayed 1 night in Sep 2018

4/10 Poor

Sophie

Disliked: Property conditions & facilities
Tired and half closed
Spa was out of action, as was one restaurant. Hotel looks tired and needs an update. Should warn guests when half the services are not available!
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is beautiful, has a great location. The room should get upgraded to take care of the bathrooms specifically. They need to take care of english skills for dealing with international travellers
Stayed 4 nights in Jul 2018

10/10 Excellent

K Sobczyk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Lhasa
Best hotel in Lhasa. Amazing place to stay!
Stayed 1 night in Jun 2018

10/10 Excellent

Boya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
St. Regis is an amazing place to stay in Lhasa, for its warm service and beautiful view.
Stayed 2 nights in May 2018

6/10 Okay

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expect more
Cannot compair to other St Regis elsewhere but understood that this is Lhasa.... Breakfast is not up to par and you have to get your own coffee in a machine which needed maintenance ! After a few days I finally got the hang of it. They have many staff hanging around but why not assign one for this job like most Shangri la did. Other services are generally good but I do expect more for the name.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the area. Staff are friendly and helpful. Happy stay!

10/10 Excellent

XI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just wonderful
The St. Regis Lhasa Resort Hotel will be my only choice next time I am visiting Lhasa.
Stayed 5 nights in Jan 2018

10/10 Excellent

Jeffrey, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place To Stay
The hotel staff is exceptional and very attentive. The rooms are spacious and comfortable. The beds were a bit firm which is the reason for my downgrade on the rooms. The common areas of the hotel...ie...carpets, etc...are a bit run down and could use an upgrade. That was the only reason for my overall downgrade considering it's a St Regis where I always expect the best.
Stayed 2 nights in Nov 2017