The staff is really very nice, other than that nothing good can be said about this hotel. Unless you need to have at the UTAC Ceram track really early in the morning there is no reason to stay there, hotel is rundown, smelly, has no elevator even!! had to carry my bag 4 floors up! (mind you the place is really expensive and an elevator is not something i was even worried about until i arrived) carpet in the room had holes in it, bathroom smelled really bad, shower head haven't been replaced since the place was build apparently and as expected for Kyriad a very bad internet connection. and i mean VERY bad. Bottom line, unless you absolutely have to, stay in a different hotel