Embassy Suites by Hilton Boston Waltham

3.5 star property

Photo gallery for Embassy Suites by Hilton Boston Waltham

American cuisine
Suite, 1 King Bed, Non Smoking (Governor's) | Minibar
Indoor pool
Exterior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
550 Winter Street, Waltham, MA, 02451
  • Place, Mass General Waltham
    ‪3 min walk‬
  • Place, Harvard University
    ‪15 min drive‬
  • Place, Fenway Park
    ‪16 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪22 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(190 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(96 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (Governor's)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(29 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(46 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Double Beds, Accessible, Bathtub

8.2 out of 10
Very good
(25 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.2 out of 10
Very good
(15 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

8.4 out of 10
Very good
(5 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

9.4 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Waltham

Located in Waltham, Embassy Suites by Hilton Boston Waltham is in the business district, within a 15-minute drive of Bentley College and Boston College. .This hotel is 8.3 mi (13.4 km) from Harvard University and 8.5 mi (13.6 km) from Harvard Square.

What's nearby

  • Mass General Waltham - 3 min walk - 0.3 km
  • Boston College - 14 min drive - 13.1 km
  • Harvard University - 15 min drive - 14.4 km
  • Fenway Park - 16 min drive - 18.9 km
  • Northeastern University - 17 min drive - 20.0 km

Getting around

  • Weston Kendal Green Station - 4 min drive
  • Riverside Station - 7 min drive
  • Logan International Airport (BOS) - 28 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪The Atrium Lounge at Embassy Suites Waltham - ‬1 min walk
  • ‪Dunkin' - ‬12 min walk
  • ‪Jake n JOES Sports Grille - ‬5 min drive
  • ‪Copper House Tavern - ‬11 min walk

About this property

Embassy Suites by Hilton Boston Waltham

Hotel with an indoor pool, in the vicinity of Bentley College
Embassy Suites by Hilton Boston Waltham offers 275 accommodations with laptop-compatible safes and safes. Accommodations have separate sitting areas and are furnished with twin sofa beds. 40-inch Smart televisions come with premium digital channels and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 275 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
At Embassy Suites by Hilton Boston Waltham, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 10 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Amuse Kitchen + Cocktails - This bar specializes in American cuisine and serves dinner only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amuse Kitchen + Cocktails

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010103080
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Boston
Embassy Suites Boston Hotel
Embassy Suites Boston Hotel Waltham
Embassy Suites Boston Waltham
Embassy Suites Boston Waltham Hotel
Embassy Suites Boston / Waltham Hotel Waltham

Embassy Suites by Hilton Boston Waltham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1333 out of 2757 reviews
Rating 8 - Good. 573 out of 2757 reviews
Rating 6 - Okay. 422 out of 2757 reviews
Rating 4 - Poor. 202 out of 2757 reviews
Rating 2 - Terrible. 227 out of 2757 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Leandra

Business traveller
Liked: Cleanliness, staff & service, amenities
Was nice
Stayed 1 night in Nov 2025

6/10 Okay

Jamaal

Business traveller, Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Before I booked the room, I had read several reviews. And for the most part, they were spot on. The rooms do need to be updated, and were not the cleanest. I am talking about cleanliness and not just the cosmetic parts, where the toilets and showers were not cleaned properly before our stay (luckily, we travel with Clorox wipes). Floors were not vacuumed completely. Now for the cosmetic piece. The wallpaper in the bathroom was peeling, and the blankets were thin. The pillows were probably the worst I have ever used, and the stairs could use an update or some paint. The pool and the gym area were nice. The workers were amazing, very nice, and helpful. The complimentary breakfast was one of the best that I have had at a hotel, and the restaurant was great as well. If anything, the friendliness of their employees and the breakfast overshadows the inadequacies of the room. But it is worth the price.
Stayed 2 nights in Nov 2025

2/10 Terrible

Nur

Travelled with family
Disliked: Amenities, property conditions & facilities
1. The elevators were barely working and there wasn’t clear access to stairs 2. They charged me 14 dollars for drinking water when I didn’t
Stayed 2 nights in Nov 2025

6/10 Okay

Kathleen

Disliked: Property conditions & facilities
The room felt like 1975. The wallpaper above the bed was peeling away, with mold behind it. Lamp shades had oil stains. The carpet was old and dirty. My Hotels profile makes clear that I need feather free bedding. There were 6 down pillows on the bed and it took an hour before I was provided with a pillow that would allow me to sleep there. I won’t return or recommend this place.
Stayed 1 night in Nov 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Everything was excellent. Highly recommended
Stayed 1 night in Nov 2025

6/10 Okay

Chris

Room wasn't cleaned adequately, blankets thrown on bed haphazardly. Breakfast had cold food, elevators seemed to not be working all time.
Stayed 2 nights in Nov 2025

6/10 Okay

Todd

Travelled with family, Travelled with group
My room was dated but was fine. Reasonably comfortable and met my needs.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brenda

Stayed 1 night in Nov 2025

6/10 Okay

Walter

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The room had a problem with the blinds, the remote, the safe and the toilet. The hotel had a problem with the elevators so we had to wait longer than 5 minutes each time we left the hotel. The hotel had a party in the ballroom but some of the trash seemed to be there the next morning. However, the staff was pleasant and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

XIAOHONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really love that the pool opens at 7:00am! Room was very clean. The extra comforter makes the sofa bed so comfy for my son! Thank you.
Stayed 1 night in Nov 2025

6/10 Okay

Alberto

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2025

4/10 Poor

mark

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The elevators didn’t work…. 1st day all 3 elevators worked, by the evening 2 elevators broke down. 2nd day only 1 elevator worked until about 8pm. After that last elevator broke down and everyone had walk up and down (we stayed on 7th floor, so it was ridiculous). 3rd day started with only 1 elevator again - huge lines to use it. Breakfast is just as basic as I have ever seen and floor was sticky…. We decided to go get breakfast somewhere else—after 2 days of the same basic stuff, we were fed up.
Stayed 2 nights in Nov 2025

6/10 Okay

Lori

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
You can do digital check in from your phone but still have to wait in line when you get there.
Stayed 1 night in Nov 2025

6/10 Okay

Philip

Liked: Cleanliness, staff & service
2 out of 3 elevators were not working. Bland breakfast. But rooms was comfortable and staff very friendly and helpful.
Stayed 2 nights in Nov 2025

2/10 Terrible

Gerald

Liked: Staff & service, room comfort
Great cook. Nobody else in area to keep place up kept and clean.
Stayed 3 nights in Oct 2025

6/10 Okay

Manila

Business traveller
I gave it a three. The bed has a few stains on the mattress and the sheets weren't fitted on the bed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Zoltan

Business traveller
Liked: Cleanliness, staff & service
Clean nice room
Stayed 1 night in Nov 2025

10/10 Excellent

Gloria, Kearny

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
YES
Stayed 2 nights in Oct 2025

10/10 Excellent

Amirany

Stayed 2 nights in Nov 2025

10/10 Excellent

Brenda

Stayed 2 nights in Nov 2025

6/10 Okay

Rene

Stayed 2 nights in Oct 2025

8/10 Good

Theresa

Clean room. Friendly staff. Made to order breakfast omelet
Stayed 3 nights in Oct 2025

10/10 Excellent

Brenda

Stayed 4 nights in Oct 2025

8/10 Good

Ayele

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was excellent, breakfast was wonderful, and the room was very clean. The only minor issue was that there was no soap in the shower, but aside from that, everything was perfect.
Stayed 3 nights in Oct 2025

8/10 Good

Marie

Stayed 2 nights in Oct 2025