Embassy Suites by Hilton Boston Waltham

3.5 star property

Photo gallery for Embassy Suites by Hilton Boston Waltham

Restaurant
Property preview
Lobby
Indoor pool
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning

Explore the area

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550 Winter Street, Waltham, MA, 02451
  • Place, Mass General Waltham
    ‪3 min walk‬
  • Place, Harvard University
    ‪15 min drive‬
  • Place, Fenway Park
    ‪16 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪22 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(188 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(96 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (Governor's)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(29 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(44 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Double Beds, Accessible, Bathtub

8.2 out of 10
Very good
(25 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.6 out of 10
Excellent
(14 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

8.4 out of 10
Very good
(5 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

9.8 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Waltham

When you stay at Embassy Suites by Hilton Boston Waltham in Waltham, you'll be in the business district, within a 15-minute drive of Harvard University and Tufts University. .This hotel is 11 mi (17.8 km) from Fenway Park and 11.8 mi (18.9 km) from TD Garden.

What's nearby

  • Mass General Waltham - 3 min walk - 0.3 km
  • Harvard University - 15 min drive - 14.4 km
  • Fenway Park - 16 min drive - 18.9 km
  • Copley Square - 18 min drive - 21.1 km
  • Boston Common - 19 min drive - 22.2 km

Getting around

  • Weston Kendal Green Station - 4 min drive
  • Woodland Station - 8 min drive
  • Logan International Airport (BOS) - 25 min drive

Restaurants

  • ‪The Atrium Lounge at Embassy Suites Waltham - ‬1 min walk
  • ‪Dunkin' - ‬12 min walk
  • ‪Copper House Tavern - ‬10 min walk
  • ‪Jimmy John's - ‬7 min walk
  • ‪Craft Food Hall Project - CityPoint Waltham - ‬20 min walk

About this property

Embassy Suites by Hilton Boston Waltham

Hotel in Waltham with free breakfast and a 24-hour fitness center
Embassy Suites by Hilton Boston Waltham offers 275 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations are furnished with twin sofa beds. 40-inch Smart televisions come with premium digital channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 275 guestrooms featuring refrigerators and Smart televisions. Digital programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), gift shops/newsstands, and wedding services.
Grab a bite from the grocery/convenience store serving guests of Embassy Suites by Hilton Boston Waltham. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Waltham? This hotel has 1 square feet (0 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Amuse Kitchen + Cocktails - This lobby lounge specializes in American cuisine and serves dinner only.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.95)

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge

Restaurants on site

  • Amuse Kitchen + Cocktails

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 1 square foot of conference space
  • 10 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 12.95 (rates may vary)
  • Self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010103080
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Boston
Embassy Suites Boston Hotel
Embassy Suites Boston Hotel Waltham
Embassy Suites Boston Waltham
Embassy Suites Boston Waltham Hotel
Embassy Suites Boston / Waltham Hotel Waltham

Embassy Suites by Hilton Boston Waltham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1308 out of 2702 reviews
Rating 8 - Good. 567 out of 2702 reviews
Rating 6 - Okay. 413 out of 2702 reviews
Rating 4 - Poor. 198 out of 2702 reviews
Rating 2 - Terrible. 216 out of 2702 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

ANIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. They have eggs your way -- they can make imports to order -- even eggs over easy
Stayed 2 nights in Sep 2025

4/10 Poor

Amy

Travelled with family
Disliked: Amenities, property conditions & facilities
The room was not ready for a group of 3 There were not 3 sets of towels, the pull out couch did not have the bedding The remote for the TV was not working There was no soap in the bathroom
Stayed 4 nights in Sep 2025

2/10 Terrible

Kandarp

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor experience
Stayed 1 night in Sep 2025

10/10 Excellent

Natalie

Stayed 3 nights in Sep 2025

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except for the elevator. They had three elevators, which were all incredibly slow. It took 10 minutes for the elevators to arrive. It was really slow and all the guests noticed it. We were taking bets on how long they would take as we waited.
Stayed 2 nights in Sep 2025

2/10 Terrible

Nicholas

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Front desk people were terrible, the elevators were down. They chose to lie and say there was no service elevator so my handicapped mother was stuck on the 8th floor for an hour until your amazing kind cleaning staff took us down the service elevator they supposedly didn’t have
Stayed 2 nights in Sep 2025

6/10 Okay

Adrienne

Liked: Staff & service
Disliked: Property conditions & facilities
Very uncomfortable bed, broken elevators , and in some need of updating . I was also wrongly charged double my rate at check in . Staff did their best to accommodate and correct the issues .
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Leslie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
First room had a hole in ceiling of shower, and water dripping from ceiling is sitting room, had to move. Second room had knob missing on lamp. Friend air conditioning did you work. Rate too high for what you got
Stayed 2 nights in Sep 2025

8/10 Good

Jim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

John-Henry

Travelled with family
Disliked: Property conditions & facilities, room comfort
Horrible mattresses smell of smoke throughout the hot
Stayed 1 night in Aug 2025

10/10 Excellent

Delihah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

John-Henry

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed here multiple times- never been in a hotel room with more uncomfortable beds. And seriously still charging for WiFi- we won’t be back
Stayed 1 night in Sep 2025

10/10 Excellent

Ralph, Miami

Stayed 5 nights in Sep 2025

6/10 Okay

EMMELINE, POMONA

Travelled with partner
My only complaint about this property is the breakfast they offer. We stayed here for 5 nights and they served the same breakfast items daily and the choices were very limited. They should have variations every day for those who would stay more than 1 day.
Stayed 5 nights in Sep 2025

8/10 Good

Louise

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very spacious, friendly staff but the rooms were extremely dated - old furniture, creaking beds and peeling wallpaper. Also was charged $300 security deposit for a three night stay.
Stayed 3 nights in Sep 2025

8/10 Good

Alla, East Hanover

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 4 nights in Sep 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Sep 2025

2/10 Terrible

Marvelis

Disliked: Cleanliness, property conditions & facilities
Hotel looks dates
Stayed 3 nights in Sep 2025

8/10 Good

Benoite

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rom
Stayed 3 nights in Sep 2025

2/10 Terrible

DeAnna

Disliked: Staff & service

Worst hotel stay ever

Housekeeping services was HORRIBLE. Every night we came back to our suite there was an issue. By the 3rd day-the room was “half” done. And we were told the 3rd day is when a complete room cleaning would be done. On the 4th day we got back at 6PM and our room was never even cleaned. We had been gone for about 7 hours. We had to wait almost an hour for the room to be done. The carpet in the halls and elevator area were not vacuumed. Saw the same items on the floors for 3 days. Our glasses and dishes were never removed or replaced. We had to do it ourselves.
Stayed 5 nights in Sep 2025

6/10 Okay

Clay

Location is good that’s bout it

Bed was comfortable that was about it ac didn’t work well kept going on and off and the hotel was out of soap to shower with so we had to use shampoo as the house keeping was unable to understand our request and took them multiple trips of random soap items with an unresolved solution.
Stayed 2 nights in Sep 2025