Bad experience. Definitely won't stay here again.
The place claims to be a "hotel" and we booked it because it said it had a front desk and also had a luggage care service. However, the place is actually a huge apartment converted into a "hotel" and there is never anyone inside the facilities to provide a kind of front desk and the suitcases were actually left in the living room of the place, without any care and vulnerable for any guest to take them or open them.
During the time I stayed, the main door lost power and we couldn't get in. That day we called by phone, wrote by WhatsApp and contacted the "hotel" by Expedia and received no response. It wasn't until the next day that they wrote us an apology. That day we entered thanks to other guests who knew that there was a key under the mat. (extremely insecure)
The room is too uncomfortable and the photographs are obviously professional and show the place much more beautiful than it is. But for the price we were paying we didn't give it any importance. However, it is important to know that it is not possible to have an open suitcase in the room floor, you can only open your suitcase if you place it on the bed. It is really very small, to the point of being very uncomfortable.