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EPIC SANA Marques Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for EPIC SANA Marques Hotel

Indoor pool, outdoor pool, pool umbrellas, pool loungers
View from property
Lobby
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Gym
  • Parking available

Explore the area

Map
Avenida Fontes de Pereira de Melo, 8, Lisbon, 1069-310
  • Eduardo VII Park
    3 min walk
  • Marquis of Pombal Square
    3 min walk
  • Avenida da Liberdade
    5 min walk
  • Lisbon (LIS-Humberto Delgado)
    16 min drive

Room options

View all photos for Deluxe Double or Twin Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Double or Twin Room

  • 23.5 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Family Room

  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | View from room

Deluxe Suite

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double or Twin Room

Premium Double or Twin Room

Premium Double or Twin Room

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Similar properties

Indoor pool

EPIC SANA Lisboa Hotel

Pool
Spa
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (1004)
The price is NZ$397
for 1 night
includes taxes & fees
5 Jan - 6 Jan
EPIC SANA Lisboa Hotel

About the area

Lisbon

With a stay at EPIC SANA Marques Hotel, you'll be centrally located in Lisbon, within a 5-minute walk of Marquis of Pombal Square and Avenida da Liberdade. .This luxury hotel is 1.5 mi (2.4 km) from Rossio Square and 5.3 mi (8.6 km) from Belém Tower.

What's nearby

  • Eduardo VII Park - 3 min walk
  • Marquis of Pombal Square - 3 min walk
  • Avenida da Liberdade - 5 min walk
  • Santa Justa Elevator - 3 min drive
  • Rossio Square - 3 min drive

Getting around

  • Entrecampos Station - 2 min drive
  • Parque Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 16 min drive

Restaurants

  • ‪A Padaria Portuguesa - ‬3 min walk
  • ‪Terraço Chill-Out Limão - ‬5 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Balcão do Marquês - ‬3 min walk
  • ‪O Cacho Dourado - Actividades Hoteleiras - ‬4 min walk

About this property

EPIC SANA Marques Hotel

Luxury hotel connected to a shopping center in Lisbon City Center with 2 restaurants
EPIC SANA Marques Hotel offers 379 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 379 guestrooms featuring minibars. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Italian cuisine at ALLORA Restaurant & Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Lisbon? This hotel has 23056 square feet (2142 square meters) of space consisting of a conference center and 18 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
ALLORA Restaurant & Bar - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Skypool Lounge - This poolside rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
The Garden - This restaurant serves breakfast only. Open daily.
Lobby Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 25 per day)
  • Secured covered valet parking on site (EUR 25 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • ALLORA Restaurant & Bar
  • Skypool Lounge
  • The Garden
  • Lobby Bar

Things to do

  • 24-hour fitness centre
  • Access to nearby indoor pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (23056 square feet of space)
  • Meeting rooms - 18

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Renovated entire property – September 2021
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 25 per day
  • Covered valet parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 1519

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel SANA Lisboa
Lisboa SANA Hotel
SANA Hotel Lisboa
SANA Lisboa
SANA Lisboa Hotel
SANA Lisboa Hotel Lisbon
SANA Lisboa Lisbon
Sana Park Lisboa Lisbon
SANA Lisboa Hotel
EPIC SANA Marques Hotel Hotel
EPIC SANA Marques Hotel Lisbon
EPIC SANA Marques Hotel Hotel Lisbon

EPIC SANA Marques Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 864 out of 1004 reviews" "
Rating 8 - Good. 100 out of 1004 reviews" "
Rating 6 - Okay. 23 out of 1004 reviews" "
Rating 4 - Poor. 10 out of 1004 reviews" "
Rating 2 - Terrible. 7 out of 1004 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Qing

Stayed 7 nights in Aug 2024

10/10 Excellent

Cenk

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our room was stunning, free bottle of wine included with the room was a great greeting, bathrooms were beautiful as well as the view from our room.
Stayed 2 nights in Sep 2024

10/10 Excellent

giuseppina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I can say it was EXCELLENT from hotel, staff, location. The entire hotel is stunning and super clean including the rooms. In rooms they have all accomodations that you can ask for , including a good coffee (from Nespresso) Rooftop is great especially after a long day from shopping. Hotel has amazing staff which is a super plus So happy to have choose this hotel for our first time in Portugal
Stayed 3 nights in Sep 2024

10/10 Excellent

Lin Chi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their breakfast is really good and server are very nice We live on the first floor and can hear the noisy from the street
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 4 nights and the whole experience was fantastic. The hotel is exceptionally clean, and lots of attention to detail. Breakfast is fantastic, staff are very helpful. The spa is lovely for a bit of quiet time, rooftop pool is great. Can thoroughly recommend
Stayed 4 nights in Sep 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel !!
Stayed 6 nights in Sep 2024

4/10 Poor

Jeffrey

Liked: Room comfort
Disliked: Cleanliness, staff & service
Epic Fail - Oly good for conventions or groups
This hotel was the worst decision of my 3 week European vacation. This hotels focus is large convention and group business. If you think you are getting a romantic or intimate hotel for a couple, you are completely wrong. Stay somewhere else. We also encountered many service issues. The hotel does not listed to feedback or want to help you with issues. I was highly allergic to the perfume they use in all of their products. I tried to get help through the app, the front desk and the room maid and this was never resolved. I had to go to a store to buy unscented soap and the night before departure the maid threw it away during turn down because the bar was getting small. She replaced it with the smelly bar I was allergic to. I called the help line from the room 7 diffierent times and the phone was only answered once. We tried to use the spa and we were turned away because it was too busy. The tub converted to a shower was probably a great tub but a horrible shower. My feel would not fit in the narrow width under the shower head. The end of the tub was open for cold air to flow in and water to splash out. There was pink mold embedded in the grout due to age and care. Also, if you have mobility issues getting into and out of the shower would be dangerous. I have great mobility and it was a challenge. The breakfast had a lot of options but nothing was great. Only 1 person making omelets for a 300 person restaurant. Drinks at the pool bar were awful.
Stayed 5 nights in Sep 2024

8/10 Good

Yixin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great, the staff is very friendly to let us check-in early and walk us to the elevator. The facility in the room is not very up-to-date, the bathtub is too high for stepping in and out. The room is a little bit small. The location is great, quite and convenient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Petros, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, spacious (for European norms) room, in a great location. The room was quiet, has blackout curtains that are mechanized- slept very well. View from the rooftop swim pool is phenomenal. Gym really good (several treadmills, rowing machine, free weights, weight machines) and open 24 hours a day. Live music in the bar next to the reception. Centrally located, upscale neighbourhood. Staff very helpful!
Stayed 7 nights in Sep 2024

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding lots of concierge assistance. Elevator was slow for the volume of guests
Stayed 4 nights in Sep 2024

10/10 Excellent

Nicholas

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tania

Liked: Cleanliness
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Eric, Mercer Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean and new-feeling hotel. Fast elevators so upper floors not an issue. Good central location, with excellent breakfast next door much cheaper than hotel breakfast (also great brunch at "Manifest" cafe). Staff were nice to call a cab when we couldn't get an Uber to the airport early in the AM. Only minor point is the buttons for lighting and curtains are a bit maddeningly obscure, unlabeled.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Graeme

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

arik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Mercy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the night due to flight issues. Hotel knew our situation and it was my birthday! They sent a complimentary wine, which was so nice! I enjoyed the rooftop pool with wonderful view of city! My partner enjoyed the hotel room’s amenities! Location was good and nice park close by. We took public transport and Uber to different attractions in the city. We enjoyed our stay
Stayed 1 night in Aug 2024

10/10 Excellent

Johanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, second stay this month as we were on a tour earlier. Nice rooms, this visit had a deluxe suite, unfortunately it is behind the elevator. Not much noise but there was some. All in all, great staff and location, our suite on 10th floor had fantastic view as well as the view from pool.
Stayed 1 night in Sep 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base in Lisbon
Central location in Lisbon made this the perfect place to stay and with a rooftop bar and infinity pool with great views not more you could ask for
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at this Epic Sana and I was thoroughly impressed. The level of service was on point, one of the best I have seen. Room was excellent and cleaned immaculately everyday. Location is amazing. Really enjoyed my stay here and will go back.
Stayed 3 nights in Aug 2024

10/10 Excellent

peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive facility. Would definitely return!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 3 nights in Aug 2024