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Aurea Museum by Eurostars Hotel Company

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aurea Museum by Eurostars Hotel Company

Exterior
Exterior
Exterior
Lobby
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
Rua Cais de Santarém 52, Lisbon, Lisbon, 1100-104
  • Lisbon Cathedral
    2 min walk
  • Maruto Bar & Bistro
    1 min walk
  • Limoeiro Stop
    4 min walk
  • Lisbon (LIS-Humberto Delgado)
    21 min drive

Room options

View all photos for Deluxe Double Room, Terrace

Deluxe Double Room, Terrace

Deluxe Double Room, Terrace

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room Single Use

  • 25 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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About the area

Lisbon

With a stay at Aurea Museum by Eurostars Hotel Company, you'll be centrally located in Lisbon, steps from Lisbon Cathedral and 8 minutes by foot from Commerce Square. .This luxury hotel is 0.6 mi (0.9 km) from Castle of São Jorge and 0.7 mi (1.1 km) from Santa Justa Elevator.

What's nearby

  • Lisbon Cathedral - 2 min walk
  • Commerce Square - 8 min walk
  • Castle of São Jorge - 11 min walk
  • Santa Justa Elevator - 13 min walk
  • Rossio Square - 15 min walk

Getting around

  • Limoeiro Stop - 4 min walk
  • Santa Apolonia Station - 11 min walk
  • Humberto Delgado Airport (LIS) - 21 min drive

Restaurants

  • ‪Banana Café – Red - ‬2 min walk
  • ‪Maruto Bar & Bistro - ‬1 min walk
  • ‪Taylor's Port - Wine Shop & Tasting Room - ‬2 min walk
  • ‪Solar dos Bicos - ‬2 min walk
  • ‪Pizzeria Romana Al Tavolo - ‬1 min walk

About this property

Aurea Museum by Eurostars Hotel Company

Riverwalk Lisbon hotel in Lisbon Old Town with a full-service spa
Aurea Museum by Eurostars Hotel Company offers 91 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 91 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Aurea Museum by Eurostars Hotel Company has a restaurant on site.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 25 for adults and EUR 25 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms - 4

Spa

  • Massage/treatment rooms
  • Spa open daily
  • Treatment room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 7670

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Eurostars Museum Hotel Lisbon
Eurostars Museum Hotel
Eurostars Museum Lisbon

Aurea Museum by Eurostars Hotel Company Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 621 out of 821 reviews" "
Rating 8 - Good. 149 out of 821 reviews" "
Rating 6 - Okay. 27 out of 821 reviews" "
Rating 4 - Poor. 15 out of 821 reviews" "
Rating 2 - Terrible. 9 out of 821 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Stayed 2 nights in Sep 2024

4/10 Poor

Alan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not a 5 star hotel. Poorly appointed room. Lack of staff, especially trained staff. No water except 1st night even tho have nice coffee and tea set up. No turn down service. Very few channels on TV. 3 star at best!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Stayed 2 nights in Aug 2024

10/10 Excellent

Conor

Stayed 2 nights in Jun 2024

8/10 Good

koren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was told the bed would wanted wasn’t available so I compromised The gift of sparkling wine was not in my room I contacted Expedia about it and received the evening before I left This was too late by the time I came back to the room Also I was not able to take it with me per travel plans
Stayed 2 nights in Sep 2024

6/10 Okay

Angelina

Stayed 6 nights in Aug 2024

10/10 Excellent

Shadi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Would come back! Fromt desk Joanna was very nice and helpful and so were the rest of the hotel staff. Definitely great location and amenities including the spa.
Stayed 4 nights in Sep 2024

2/10 Terrible

MARIEJOSE

Liked: Cleanliness
Disliked: Staff & service
Poor customer service
Stayed 2 nights in Sep 2024

10/10 Excellent

Mai, VAIL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Aurea hotel was excellent. The staff were extremely accommodating, very friendly and professional. Great location. Walking distance to attractions and restaurants.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tash

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ariana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were always helpful and friendly. Had a great experience would book here again
Stayed 6 nights in Aug 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has Roman times walls and wells within a museum in the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Arthur

Stayed 3 nights in Aug 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a great location!
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Raheel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 3 nights in Aug 2024

4/10 Poor

Yadira

Stayed 3 nights in Aug 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, location was great
Stayed 2 nights in Aug 2024

4/10 Poor

Thomas, Singapore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Came back one evening and door to my room was wide open. Talk to the front desk staff and they told me they checked that no one else visited after they cleaned the room. I don’t understand how that has helped explain no was there any words and actions to address the the security issue. I lodged another feedback on the day of check out. Still no explanations from the hotel yet.
Stayed 5 nights in Aug 2024

10/10 Excellent

Andrew, Minneapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel near the waterfront and old town Lisbon
Stayed 2 nights in Aug 2024

10/10 Excellent

Welva Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and great staff. The archeology exhibit and tour was a great bonus.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brittney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, friendly staff.
Stayed 4 nights in Aug 2024