A stay at Hotel Excelsior places you in the heart of Lisbon, within a 5-minute walk of Marquis of Pombal Square and Eduardo VII Park. .This hotel is 0.5 mi (0.8 km) from Medeiros e Almeida Museum and 0.6 mi (0.9 km) from Cinemateca Portuguesa Museum.
What's nearby
Avenida da Liberdade - 3 min walk - 0.3 km
Marquis of Pombal Square - 3 min walk - 0.3 km
Eduardo VII Park - 4 min walk - 0.4 km
Rossio Square - 18 min walk - 1.6 km
Santa Justa Elevator - 2 min drive - 2.0 km
Getting around
Marques de Pombal Station - 4 min walk
Rossio Station - 17 min walk
Humberto Delgado Airport (LIS) - 21 min drive
Restaurants
A Padaria Portuguesa - 2 min walk
Local - Your Healthy Kitchen - 1 min walk
Balcão do Marquês - 2 min walk
O Cacho Dourado - Actividades Hoteleiras - 3 min walk
Hotel Marquês de Pombal - 3 min walk
About this property
Hotel Excelsior
Hotel with free breakfast, steps from Marquis of Pombal Square
Hotel Excelsior offers 80 air-conditioned accommodations with hair dryers and complimentary toiletries. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers.
This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
Room service is available.
Languages
English, French, Italian, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Food and drink
Free continental breakfast available daily 7 AM–10 AM
1 bar
Room service available
Family friendly
Free cots/infant beds
Laundry facilities
Fridge
Conveniences
Banquet hall
Lift
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Business centre
Accessibility
Lift
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning
Free cots/infant beds
Bathroom
Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels
Entertainment
LCD TV
Satellite channels
Food and drink
Fridge
More
Desk
Iron/ironing board (on request)
Phone
Safe (surcharge)
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 5 days prior to check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
Housekeeping is available for an additional fee
In-room safe fee: EUR 1.50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number 3125
Property is also known as
Excelsior Hotel Lisbon
Excelsior Lisbon
Hotel Excelsior Lisbon
Hotel Excelsior Hotel
Hotel Excelsior Lisbon
Hotel Excelsior Hotel Lisbon
Hotel Excelsior Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The location is perfect, close to the city and there are various types of transport available. The staff is very friendly and provided everything we need. The room and bathroom was a bit small but it can be managed. Breakfast is average, had everything needed but could be better. Overall the hotel was great.
Hotel was conveniently located and close to metro stations, dining options and grocery stores. Lisbon’s main shopping stretch is a 10 odd min walk from the hotel. Buffet breakfast was included in my booking. Some of the facilities in the room were dated.
We stayed overnight and all I can say is I would not have survived the smell in our room another moment longer. It smelt of sewage. It was horrible and we couldn’t get out of there quick enough. But on the positive the staff at reception were helpful in looking after our luggage when we arrived before check in so we could explore the city.
It is convenient to transportation and close to subway station. Breakfast provided is good. Mini elevators.
Hongxu
Stayed 4 nights in Apr 2024
8/10 Good
Jose
28 Apr 2024
Jose
Stayed 2 nights in Apr 2024
6/10 Okay
Gulraiz
20 Apr 2024
Gulraiz
Stayed 1 night in Apr 2024
8/10 Good
Aidan
11 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good cheap hotel in good central location
Aidan
Stayed 2 nights in Apr 2024
8/10 Good
Mark
Travelled with family and small children
7 Apr 2024
Liked: Cleanliness, staff & service, amenities
Great hotel, rooms and beds are perfect for family stays. Street parking was available every time we arrived in the evening. Breakfast was also great.
Staff were very friendly and helpful.
Location was great to get around for site seeing.
Only thing that I can say is that the room it self is dated, could use new floors and maybe updating the bathroom.
The family and I only spent the nights here for sleeping as our primary reason to visit was for sightseeing Lisbon and taking it all in.
I would recommend this hotel to others.
Hi that wasn’t the best Experience I ever have Only one card for two even free people . No machine for snacks or even water . Breakfast was the worsted we ever have but once you hungry you eat . How can be hotel without machine to minimum by water . Noise as around is a lot of work . Well ready to no come back .
There were teenage girls on a school trip in rooms 315 ans 317. We were 311. The were yelling and jumping around and screaming. I tried talking to the teacher, it didn’t work. I went to the front desk, the noise stopped around midnight the first night’s. Second night, same thing. The front desk went up with noise lasting past midnight. Third night, another client went to the rooms and screamed at them then told the front desk. No sleep before midnight then a group came back from partying at 5 am. Short night. The heat in our room broke so we had a portable heater. The tub was so high that I couldn’t get in to take a shower. The tiny window was at the back where all the air conditioners and the pigeons nests were. The water damage in the bathroom door was bad. This place would barely qualify as a youth hostel. I asked them for a different room with a shower. The answer was no. The staff should have been dealing with the noise by either moving us or them. They refused. We just cancelled our next stay there for April. We left so tired and frustrated. We’ve been Expedia clients for 20 years. You should change their rating until they renovate and treat the customers with respect.
Good location, the receptionist Pablo was really friend, gave us a good customer service and also good tips where to go in Lisbon. We had a really nice sleeps there and the area we felt safe.