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Hotel Excelsior

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Excelsior

Bar (on property)
Restaurant
Point of interest
Point of interest
Quadruple Room

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Room service
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
Rua Rodrigues Sampaio, 172, Lisbon, 1150-282
  • Avenida da Liberdade
    ‪3 min walk‬
  • Marquis of Pombal Square
    ‪3 min walk‬
  • Eduardo VII Park
    ‪4 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪21 min drive‬

Room options

View all photos for Double Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Front of property - evening/night

easyHotel Lisbon

Free WiFi
Air conditioning
Breakfast available
Parking available
4.4 out of 5, Excellent, (1218)
The price is NZ$114
for 1 room
includes taxes & fees
5 Feb - 6 Feb
easyHotel Lisbon

About the area

Lisbon

A stay at Hotel Excelsior places you in the heart of Lisbon, within a 5-minute walk of Marquis of Pombal Square and Eduardo VII Park. .This hotel is 0.5 mi (0.8 km) from Medeiros e Almeida Museum and 0.6 mi (0.9 km) from Cinemateca Portuguesa Museum.

What's nearby

  • Avenida da Liberdade - 3 min walk
  • Marquis of Pombal Square - 3 min walk
  • Eduardo VII Park - 4 min walk
  • Rossio Square - 18 min walk
  • Santa Justa Elevator - 2 min drive

Getting around

  • Marques de Pombal Station - 4 min walk
  • Rossio Station - 17 min walk
  • Humberto Delgado Airport (LIS) - 21 min drive

Restaurants

  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Local - Your Healthy Kitchen - ‬1 min walk
  • ‪Balcão do Marquês - ‬2 min walk
  • ‪O Cacho Dourado - Actividades Hoteleiras - ‬3 min walk
  • ‪Hotel Marquês de Pombal - ‬3 min walk

About this property

Hotel Excelsior

Hotel with free breakfast, steps from Marquis of Pombal Square
Hotel Excelsior offers 80 air-conditioned accommodations with hair dryers and complimentary toiletries. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
Room service is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7 AM–10 AM
  • 1 bar
  • Room service available

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 5 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • In-room safe fee: EUR 1.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number 3125

Property is also known as

Excelsior Hotel Lisbon
Excelsior Lisbon
Hotel Excelsior Lisbon
Hotel Excelsior Hotel
Hotel Excelsior Lisbon
Hotel Excelsior Hotel Lisbon

Hotel Excelsior Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 103 out of 548 reviews" "
Rating 8 - Good. 186 out of 548 reviews" "
Rating 6 - Okay. 147 out of 548 reviews" "
Rating 4 - Poor. 68 out of 548 reviews" "
Rating 2 - Terrible. 44 out of 548 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. Nice neighbourhood within walking distance from everyghing, includin metro and bus stations
Stayed 8 nights in Oct 2024

10/10 Excellent

Frank

Stayed 5 nights in Sep 2024

8/10 Good

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

SANDRO

Would not recommend this hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Uroosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at if your looking to explore the city
Stayed 5 nights in Sep 2024

4/10 Poor

Angelo

Disliked: Cleanliness, staff & service, property conditions & facilities
Very small rooms and bathrooms. Not clean. My friends got bed bugs
Stayed 4 nights in Sep 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities
Good
Stayed 5 nights in Sep 2024

8/10 Good

Magdalena

Liked: Staff & service
Stayed 4 nights in Aug 2024

6/10 Okay

Carmen, Hialeah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They were a construction in front of the hotel , the bathroom plumbing has a very bad smell and the curtain in the room look very bad . the staff were excellent and close to train and center I liked that.
Stayed 4 nights in Sep 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort
They got it right in the end
Was there for 3 nights, the room was awful with an old fashioned and very smelly toilet with flies everywhere. There were live electrical wires taped up close to the bed, very dangerous. The room was shabby and noisy and was nothing like the photo on the website. We did not ask for a move that night as we had arrived very late and were exhausted. We asked for a move the next morning and to the hotels credit they moved us to a much better room for the rest of our stay. Good location, Handy for the Metro and close to all main attractions and handy for the airport . Very nice continental breakfast was served. At over £100 a night it was a bit pricey for what they were offering. I would return, if I had assurance about the quality of the room.
Stayed 3 nights in Sep 2024

6/10 Okay

Kristina, Victoria

Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel will stay there again
Stayed 3 nights in Aug 2024

8/10 Good

Ana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

jose antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good location, a bit outdated but clean.
Stayed 7 nights in Jul 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 3 nights in Jul 2024

4/10 Poor

Miriam

Stayed 3 nights in Jul 2024

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Limited space in en suite and smelt Dining area not large enough
Stayed 4 nights in Jun 2024

8/10 Good

Maryna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location is perfect, close to the city and there are various types of transport available. The staff is very friendly and provided everything we need. The room and bathroom was a bit small but it can be managed. Breakfast is average, had everything needed but could be better. Overall the hotel was great.
Stayed 4 nights in Jun 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities
Older hotel building. Average staff.
Stayed 1 night in Jun 2024

8/10 Good

Venkatraman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was conveniently located and close to metro stations, dining options and grocery stores. Lisbon’s main shopping stretch is a 10 odd min walk from the hotel. Buffet breakfast was included in my booking. Some of the facilities in the room were dated.
Stayed 1 night in Jun 2024

2/10 Terrible

Christina

Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly room!!
We stayed overnight and all I can say is I would not have survived the smell in our room another moment longer. It smelt of sewage. It was horrible and we couldn’t get out of there quick enough. But on the positive the staff at reception were helpful in looking after our luggage when we arrived before check in so we could explore the city.
Stayed 1 night in Jun 2024

8/10 Good

ANTONIO

Travelled with partner
Great value for the money
Stayed 1 night in May 2024

10/10 Excellent

Ronita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Hongxu

Travelled with family
Liked: Cleanliness, staff & service, amenities
It is convenient to transportation and close to subway station. Breakfast provided is good. Mini elevators.
Stayed 4 nights in Apr 2024

8/10 Good

Jose

Stayed 2 nights in Apr 2024