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Jam Hotel Lisbon

3.0 star property

Photo gallery for Jam Hotel Lisbon

Outdoor pool, pool loungers
Reception
Rooftop terrace
Reception
Outdoor pool, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
80 Avenida 24 de Julho, Lisbon, 1200-870
  • Mercado da Ribeira
    ‪15 min walk‬
  • Commerce Square
    ‪4 min drive‬
  • Rua Augusta Arch
    ‪4 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪25 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 24 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • 24 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Double Room

In-room safe, individually decorated, desk, laptop workspace

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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  • Free WiFi
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  • Air conditioning
4.3 out of 5, Excellent, (1004)
The price is NZ$222
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About the area

Lisbon

With a stay at Jam Hotel Lisbon, you'll be centrally located in Lisbon, within a 5-minute drive of Rossio Square and Avenida da Liberdade. .This hotel is 3.4 mi (5.5 km) from Belém Tower and 10.2 mi (16.4 km) from Costa da Caparica Beach.

What's nearby

  • Commerce Square - 4 min drive - 3.7 km
  • Marquis of Pombal Square - 4 min drive - 4.3 km
  • Rossio Square - 4 min drive - 3.5 km
  • Avenida da Liberdade - 5 min drive - 3.8 km
  • Santa Justa Elevator - 5 min drive - 3.9 km

Getting around

  • Santos Stop - 3 min walk
  • Santos Station - 6 min walk
  • Humberto Delgado Airport (LIS) - 25 min drive

Restaurants

  • ‪Restaurante Kais em Lisboa - ‬10 min walk
  • ‪Eleela Café - ‬3 min walk
  • ‪Mome - ‬2 min walk
  • ‪Contrabando - ‬3 min walk
  • ‪Bar Number Two - ‬1 min walk

About this property

Jam Hotel Lisbon

Central hotel with a rooftop terrace connected to a rail/subway station in Lisbon
Jam Hotel Lisbon offers 100 air-conditioned accommodations with safes and hair dryers. These individually decorated accommodations include desks. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 100 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy Fusion cuisine at Mojjo, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Mojjo - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Cabana Rooftop - This poolside rooftop bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available from 9:00 AM to 7:00 PM (EUR 12 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 15 for adults and EUR 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Mojjo
  • Cabana Rooftop

Things to do

  • Bike tour information
  • Bike parking
  • Bike storage
  • Outdoor pool
  • Table tennis

Family friendly

  • In-room childcare (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Coworking spaces

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Cobblestone flooring in public areas
  • Smooth flooring in room

More

  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Books
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property – July 2023
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Shared microwave
  • Shared fridge
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Local meal delivery service

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from December 26 2024 to February 20 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 70 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: EUR 12 per day (open 9:00 AM to 7:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and outdoor lighting

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jam Hotel Lisbon Hotel
Jam Hotel Lisbon Lisbon
Jam Hotel Lisbon Hotel Lisbon

Jam Hotel Lisbon Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 342 out of 472 reviews
Rating 8 - Good. 101 out of 472 reviews
Rating 6 - Okay. 16 out of 472 reviews
Rating 4 - Poor. 6 out of 472 reviews
Rating 2 - Terrible. 7 out of 472 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Hagit

Stayed 3 nights in Nov 2024

10/10 Excellent

Daniele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, great style and good value for money
Stayed 2 nights in Nov 2024

10/10 Excellent

Aisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would love to stay here again!
Room was very nice and clean. Friendly staff. Pool was open on roof top and has an amazing view!
Stayed 1 night in Nov 2024

4/10 Poor

Jose

Stayed 2 nights in Nov 2024

8/10 Good

Roberto

Stayed 4 nights in Nov 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique design to this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a Gem!!
Staff was wonderful and very helpful. We were able to check in quite early since our flight arrived at 9am Lisbon time and technically check in wasn't until 3pm. The room was spacious and clean. We loved the clay pots that were available for use during our stay. Each floor had a coffee/tea area which was convenient. The hotel was in the perfect spot. We were able to walk to quite a few locations. Also, there was Lime/Bolt scooters readily available just out the main doors. Our dinner was amazing at Mojjo. It helped us to translate the menu into Portuguese, however, if you are ordering make sure you show the item in Portuguese as it does not translate the best and our waiter was a little confused. The desserts were the best that we had throughout our whole trip. The hotel was perfect. The only thing that would have made it better would be to have TV in the room so we could watch Premiere League/La Liga during our stay. But all in all, would definitely recommend or stay there again!
Stayed 6 nights in Nov 2024

8/10 Good

Ferah, adana

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Donald

Liked: Room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

aaron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel’s style was one of the things that got most of my attention. Really unique design and very comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel, design in the rooms and the reception area! In good way ! A bit far from attraction! The bus stop about 10 minutes walk!
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They can improve a bit.
Staff is friendly and courteous, Boiling water tea coffee 24 hrs is good to have. Room lacks some basic amenities like mirror , dressing table, rooms not well lit . The only mirror they have is inside the toilet.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jim, Toronto

Stayed 3 nights in Oct 2024

2/10 Terrible

Hanisha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please don't stay here! They have bed bugs and refused to give me a refund for the awfulness that is bed bugs. The rest of my 10 day trip was ruined because of this.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sharon, Fair Lawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remarkably innovative decor…artsy and functional Stony desk staff very helpful. Breakfast excellent Jam is a gem!
Stayed 2 nights in Nov 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect!
Everything was excellent. I wish the A/C got the rooms got cooler at night but overall it’s an excellent place to stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Resa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A room for more than 2.
Such a great hotel in the city center. The modern industrial look is our style. The beds were great and we will stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent gem in great part of the city!
Everything about the hotel (except the mattress softness) was excellent. The staff was incredibly friendly and helpful, the rooms, halls and restaurant were very clean. The design and location of the hotel are also great! Don’t hesitate to stay here.
Stayed 1 night in Nov 2024

8/10 Good

Evin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great industrial styled hotel in a nice port district near Kais and the Urban Beach - easy 30 min walk along the waterfront to the heart of Lisbon
Stayed 1 night in Nov 2024

8/10 Good

Anita

Liked: Cleanliness, property conditions & facilities
Excellent hotel let down by poorly managed breakfast system and service. Not enough staff, food simply not enough for the hotel numbers running out by 8am when breakfast goes on till 10am. Paying for breakfast system at reception first then the breakfast service still not seeing booking is deeply flawed system. Such a shame because otherwise it’s a great funky hotel with the best family style room with bunkbeds we have ever stayed in.
Stayed 4 nights in Oct 2024

8/10 Good

kathryn

Travelled with partner
Quirky. Bed was comfortable. Room was basic. Felt public areas lacked comfort. Would have been nice to have some comfortable seating in the room, the bar, the reception area. Breakfast was good. Staff were excellent and went out of their way to give good service.
Stayed 2 nights in Oct 2024

6/10 Okay

Dalzo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Boa localizacao. Limpeza perfeita. Arquitetura do predio muito criativa. Atendimento na recepcao da atendente portuguesa deixou muito a desejar. Mal humorada e nao sabe atender e compreender o cliente. Talvez esta precisando de melhor treinamento. No mais tudo perfeito. Obrigado
Stayed 3 nights in Oct 2024