Neya Lisboa Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Neya Lisboa Hotel

Lobby
Suite
Lobby lounge
Suite
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Spa
  • Bar
  • Breakfast available
  • Room service

Explore the area

Map
Rua Dona Estefânia, 71-77, Lisbon, 1150-132
  • Saldanha Square
    ‪8 min walk‬
  • Eduardo VII Park
    ‪13 min walk‬
  • Avenida da Liberdade
    ‪14 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪17 min drive‬

Room options

Suite

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room

  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, 1 Bedroom

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Lisbon

A stay at Neya Lisboa Hotel places you in the heart of Lisbon, within a 15-minute walk of Avenida da Liberdade and Marquis of Pombal Square. .This eco-certified hotel is 1.6 mi (2.5 km) from Rossio Square and 1.6 mi (2.6 km) from Santa Justa Elevator.

What's nearby

  • Avenida da Liberdade - 14 min walk
  • Marquis of Pombal Square - 14 min walk
  • Santa Justa Elevator - 3 min drive
  • Rossio Square - 3 min drive
  • Castle of São Jorge - 4 min drive

Getting around

  • Entrecampos Station - 3 min drive
  • Picoas Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 17 min drive

Restaurants

  • ‪Honda Ramen - ‬4 min walk
  • ‪Confeitaria Vitória - ‬3 min walk
  • ‪Padaria do Bairro - ‬3 min walk
  • ‪Pastelaria Açoreana - ‬4 min walk
  • ‪Pastelaria Aloma - ‬4 min walk

About this property

Neya Lisboa Hotel

Eco-certified Lisbon hotel in Lisbon City Center with a full-service spa
Neya Lisboa Hotel offers 76 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with digital channels and pay movies. Bathrooms include showers, designer toiletries, bidets, and complimentary toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, NEYA DAY SPA. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is open select days.
Make yourself at home in one of the 76 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Viva Lisboa or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lisbon? This hotel has 431 square feet (40 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Viva Lisboa - This restaurant serves breakfast only.
Lounge BAR - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 15 for adults and EUR 7.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Viva Lisboa
  • Lounge BAR

Things to do

  • Art gallery
  • Bike parking
  • Designer shops
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (431 square feet)
  • Meeting rooms

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Films for purchase

Food and drink

  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday:
  • Full-service spa
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 1.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Self parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 1.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 585

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Neya
Hotel Neya Lisboa
Neya Hotel
Neya Hotel Lisboa
Neya Lisboa
Neya Lisboa Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Lisbon
Neya Lisboa Hotel Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Hotel Hotel Lisbon

Neya Lisboa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 418 out of 936 reviews" "
Rating 8 - Good. 411 out of 936 reviews" "
Rating 6 - Okay. 77 out of 936 reviews" "
Rating 4 - Poor. 23 out of 936 reviews" "
Rating 2 - Terrible. 7 out of 936 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is an average hotel located in a busy part of Lisbon. We choose it because it is one of the few hotels that listed parking and a credit towards the fee. We weren’t able to use thieir parking area and had to park on the street, which was very hard to find.
Stayed 1 night in Oct 2024

10/10 Excellent

Marvis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved having the excellent breakfast included with our stay. There’s a nice bar/seating area in the lobby that you can eat at for dinner. Because of that, we didn’t have to Uber/taxi to a restaurant for dinner.
Stayed 1 night in Oct 2024

6/10 Okay

Demi

Liked: Cleanliness, property conditions & facilities, room comfort
It was a lovely hotel however when we arrived we checked into our room and our room had been mistakenly made with a single bed and when I went down to reception they said there wasn’t any rooms available and we would have to swap rooms both nights
Stayed 2 nights in Oct 2024

6/10 Okay

Sergey

Travelled with group
Liked: Cleanliness
Average at best. No match to any other 4* place that I stayed at.
Stayed 1 night in Sep 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport. Quiet too.
Stayed 1 night in Oct 2024

10/10 Excellent

Harlo

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

shelley

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Ankur

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

William, Waterloo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was a quick overnight before an early flight. Staff were helpful with dinner reservations and breakfast was good. Our room was clean and inviting. Good Hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Marvis

Travelled with partner
There is a lot of interesting scenes to see around this hotel. The service staff was excellent. Free breakfast was excellent. We are staying here before and after our cruise out of Lisbon.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay and would definitely stay again. A short bus ride to the centre of Lisbon but also walkable. Staff were very friendly and helpful and spoke excellent English. Room was super comfortable, spacious and clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mariah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. We came with our baby for my stay. It was a comfortable stay. Clean and quiet and accessible. Everything was great. They send champagne and cake to our room for my birthday which was unexpected and a nice surprise. Definitely recommend.
Stayed 2 nights in Sep 2024

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
They have a kettle with coffee and tea. I stayed for 4 nights but the cream and coffee wasn’t replenished even after me leaving the drawer out. It was fairly out of the main areas with the pubs so lots of Ubers needed
Stayed 4 nights in Sep 2024

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good quality. Rooms are a good size, bath and shower great. Checkin was not very welcoming.
Stayed 3 nights in Sep 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
A little bit far from metro
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have been more attentive on the refilling of the tea milk and coffee station other than that sound as a pound
Stayed 4 nights in Sep 2024

6/10 Okay

Ridwana

Travelled with family
Disliked: Cleanliness, staff & service
Neya Porto Hotel was amazing but in comparison Lisboa Neya hotel was a dissapointment. Staff were not as friendly and the property was not as clean.
Stayed 1 night in Sep 2024

8/10 Good

Juliette

Stayed 7 nights in Aug 2024

6/10 Okay

CLARENCE

Stayed 11 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and rooms!
Location of the hotel was perfect, the rooms were completely soundproofed (didn’t hear anything/anyone), good breakfast choices and lovely comfortable bed
Stayed 1 night in Aug 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
The staff was absolutely amazing and very kind to us. The hotel is very clean and up to date. We will certainly stay here again when we return to Lisbon. 5 Outstanding Stars from us!
Stayed 6 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Moderately Good
Stayed 3 nights in Aug 2024

8/10 Good

Adonis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slope ceiling
The receptionist when we check in wasn't that friendly. But the receptionist when we check out was great. The room has a slope ceiling and you could easily hit your head.
Stayed 3 nights in Aug 2024