Neya Lisboa Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Neya Lisboa Hotel

Lobby
Lobby lounge
Exterior
Property amenity
Suite

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Gym
    Gym
  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa

Explore the area

Map
Rua Dona Estefânia, 71-77, Lisbon, 1150-132
  • Saldanha Square
    8 min walk
  • Eduardo VII Park
    13 min walk
  • Avenida da Liberdade
    14 min walk
  • Lisbon (LIS-Humberto Delgado)
    17 min drive

Room options

Suite

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room

  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, 1 Bedroom

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Lisbon

A stay at Neya Lisboa Hotel places you in the heart of Lisbon, within a 15-minute walk of Avenida da Liberdade and Marquis of Pombal Square. .This eco-certified hotel is 1.6 mi (2.5 km) from Rossio Square and 1.7 mi (2.8 km) from Campo Grande.

What's nearby

  • Avenida da Liberdade - 14 min walk - 1.2 km
  • Marquis of Pombal Square - 14 min walk - 1.2 km
  • Santa Justa Elevator - 3 min drive - 2.7 km
  • Rossio Square - 3 min drive - 2.5 km
  • Castle of São Jorge - 4 min drive - 3.2 km

Getting around

  • Entrecampos Station - 3 min drive
  • Picoas Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 17 min drive

Restaurants

  • ‪Honda Ramen - ‬4 min walk
  • ‪Confeitaria Vitória - ‬3 min walk
  • ‪Padaria do Bairro - ‬3 min walk
  • ‪Pastelaria Açoreana - ‬4 min walk
  • ‪Pastelaria Aloma - ‬4 min walk

About this property

Neya Lisboa Hotel

Eco-certified Lisbon hotel in Lisbon City Center with a full-service spa
Neya Lisboa Hotel offers 76 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with digital channels and pay movies. Bathrooms include showers, designer toiletries, bidets, and complimentary toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Thai massages, and facials.
Make yourself at home in one of the 76 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Viva Lisboa or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lisbon? This hotel has 431 square feet (40 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Viva Lisboa - This restaurant serves breakfast only.
Lounge BAR - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 15 for adults and EUR 7.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Viva Lisboa
  • Lounge BAR

Things to do

  • Art gallery
  • Bike parking
  • Designer shops
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (431 square feet)
  • Meeting rooms

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Films for purchase

Food and drink

  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday:
  • Full-service spa
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 1.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Self parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 1.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 585

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Neya
Hotel Neya Lisboa
Neya Hotel
Neya Hotel Lisboa
Neya Lisboa
Neya Lisboa Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Lisbon
Neya Lisboa Hotel Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Hotel Hotel Lisbon

Neya Lisboa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 414 out of 927 reviews" "
Rating 8 - Good. 408 out of 927 reviews" "
Rating 6 - Okay. 77 out of 927 reviews" "
Rating 4 - Poor. 21 out of 927 reviews" "
Rating 2 - Terrible. 7 out of 927 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and rooms!
Location of the hotel was perfect, the rooms were completely soundproofed (didn’t hear anything/anyone), good breakfast choices and lovely comfortable bed
Stayed 1 night in Aug 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
The staff was absolutely amazing and very kind to us. The hotel is very clean and up to date. We will certainly stay here again when we return to Lisbon. 5 Outstanding Stars from us!
Stayed 6 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Moderately Good
Stayed 3 nights in Aug 2024

8/10 Good

Adonis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slope ceiling
The receptionist when we check in wasn't that friendly. But the receptionist when we check out was great. The room has a slope ceiling and you could easily hit your head.
Stayed 3 nights in Aug 2024

8/10 Good

Uriel

Liked: Cleanliness, staff & service, property conditions & facilities
FRIENDLY RECEPTION STAFF - pillows uncomfortable
Reception staff were very informative and friendly. Pillows are too big and uncomfortable. Quiet street.
Stayed 1 night in Aug 2024

10/10 Excellent

manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasant stay with my family location was perfect nice and quiet good service good connection to city centre.
Stayed 3 nights in Aug 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

Colleen

Stayed 4 nights in Jul 2024

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Stayed 4 nights in Jul 2024

8/10 Good

Axel

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Shaden

Travelled with family
Liked: Cleanliness
Staff not the most helpful, no amenities for a 4 star hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Seng Yong Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great thank you. Very helpful staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
I had such a wonderful stay at Neya Hotel. The breakfast was delicious and the room was amazing! This was such a relaxing and nice hotel.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

4/10 Poor

Greg

Travelled with partner
Disliked: Property conditions & facilities
It's a three-star hotel at the most the breakfast was a joke if you ate it you would become sick not really close to anything stay somewhere else
Stayed 3 nights in May 2024

10/10 Excellent

Neneng

Stayed 3 nights in May 2024

4/10 Poor

Glen

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
It has a really good breakfast. Room floor dirty, asked at desk for re-vaccum, not done. Afternoon staff not friendly or helpful. Some staff disappointing, which reflected on our stay.
Stayed 1 night in Apr 2024

8/10 Good

Amaina, Richmond

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice facility. Enjoyable breakfast. Only 2 people out of the entire staff team were pleasant to interact with. The 2 girls at the reception desk were incredibly cold and rude.
Stayed 3 nights in Apr 2024

10/10 Excellent

Yuan-Chern

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location is very central to everything. It also means finding a parking spot is next to impossible. Hotel parking access is extremely tight, and not easy to get in and out. We simply parked our little car in the hotel park and walked or Uberred everywhere.
Stayed 4 nights in Apr 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel bit out of the way from main tourist attractions.10 min walk to nearest metro station. Large room and bathroom, good breakfast. Only downside was there was not much soundproofing between rooms. Not really an issue but could hear a lot of noise when people were in corridor.
Stayed 3 nights in Apr 2024

10/10 Excellent

gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024